Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

990 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


GM
Grant M.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Collision
Grant said the repair was done at the cost expected, and on time.
This review was collected via phone interview by Customer Research Inc.

HA
Hilarion A.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Collision
Hilarion said he was happy with the employee's service.
This review was collected via phone interview by Customer Research Inc.

ET
Evelyn T.
Illinois
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/13/2018 Category: Collision
Evelyn said the repairs were estimated at $900, but the total cost came to $4300. Her vehicle was 5 days late, due to additional damage found. She stated the staff told her she must have been going 50 or 60 miles an hour, but she said she was going 15. She did not agree with the repair's charges, for that reason. She also said her prior visit to this facility was very good and on time, but she will never go back.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Collision
Spoke with Casey. She said the customer service was great, the staff did awesome work with a quick turnaround and they were pleasant.
This review was collected via phone interview by Customer Research Inc.

DF
Dan F.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Collision
Dan said the business did a great job, they went above and beyond and he would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

BR
Bernie R.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Bernie said the repair was fantastic, at a good quality price.
This review was collected via phone interview by Customer Research Inc.

JK
James K.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
James said the business does good work. They are trustworthy and honest.
This review was collected via phone interview by Customer Research Inc.

SH
Sharon H.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Collision
Sharon said this a great business and she feels very comfortable when she walks in . The waiting area is wonderful and the people are more than personable, they have good rates and prices and are very competitive. They washed her vehicle and they met and exceeded her expectations.
This review was collected via phone interview by Customer Research Inc.

MK
Matthew K.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Collision
Matthew said the facility did a very good job and kept the cost down. The staff reused pieces that were not damaged at all. They did a very smart and professional job.
This review was collected via phone interview by Customer Research Inc.

TP
Tom P.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Collision
Tom said the business did wonderful work.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Mike said he was very happy with the customer service and he loves these guys.
This review was collected via phone interview by Customer Research Inc.

LE
Luis E.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Luis said he has dealt with this business before and he is happy with their customer service. He said there was no promise date, the staff called him when it was time to pick up his vehicle.
This review was collected via phone interview by Customer Research Inc.

GP
Guy P.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Guy said everything was good. Each time he has gone to this business, he is handled expertly by everyone involved. There were a lot of problems , his vehicle was not even local and it took a week just to get it to the facility. The problems were solved by this facility , they made an unpleasant situation easy to deal with. They went out of their way to make sure everything went well. The appearance of the facility was not important to him the quality of work and the treatment he got speaks for itself.
This review was collected via phone interview by Customer Research Inc.

HH
Holly H.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Spoke with Billy. He said the price was fair and the business did exactly what they said they would.
This review was collected via phone interview by Customer Research Inc.

KB
Kate B.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Kate said the customer service was great, the employees did exactly what they said and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

JF
Jared F.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Jared said the staff were friendly. They did a good job and had the repair done on time.
This review was collected via phone interview by Customer Research Inc.

JD
Julie D.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Collision
Julie said its a lovely business and the staff does a good job. The staff provides great customer service.
This review was collected via phone interview by Customer Research Inc.

GA
Gary A.
Illinois
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Collision
Gary said it was quality work. The vehicle was ready one day later than promised.
This review was collected via phone interview by Customer Research Inc.

KM
Koleen M.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Collision
Koleen said the employees were excellent. She was happy with their work. She has used this business for 20 years.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Collision
William said the business is fantastic.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 990 in total