Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1006 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


PA
Peter A.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Collision
Peter said his overall experience was good. They were professional. All of his questions were answered very graciously. They explained everything that had to be repaired and he was kept informed from the beginning of the repair process.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Illinois
Verified Customer
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11/01/2018 Category: Collision
Mary said this business finished her vehicle like it was brand new. They cleaned her vehicle inside and out.
This review was collected via phone interview by Customer Research Inc.

JG
Joseph G.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Collision
Spoke with Michelle. She said this business always does a great job. They were prompt and cooperative.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Collision
John said the business was courteous, helpful and the quality of work is excellent.
This review was collected via phone interview by Customer Research Inc.

BS
Barbara S.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Collision
Barbara said this business did great work and the staff members are really nice people. She has gone there 3 times in one year. The inside looks beautiful, they cleaned it so nicely. They go above and beyond. They have very excellent service.
This review was collected via phone interview by Customer Research Inc.

RO
Robert O.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Collision
Robert said the business did work for him before and he was well satisfied then. He knows they do good work, which is why he will always bring his vehicles here.
This review was collected via phone interview by Customer Research Inc.

AH
Arthur H.
Illinois
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Collision
Arthur said the business performed good repair work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

GM
Gina M.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Collision
Gina said the staff repaired the vehicle as they said, for the price given. There was one problem that was resolved before she left the facility.
This review was collected via phone interview by Customer Research Inc.

JM
Jeanne M.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Collision
Jeanne said the work was one with excellent quality. It was on time and at a fair price.
This review was collected via phone interview by Customer Research Inc.

PP
Patricia P.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Collision
Spoke with Patricia's husband. He said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Collision
Susan said they were very accommodating ,quick and pleasant.
This review was collected via phone interview by Customer Research Inc.

JH
Jaqueline H.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Collision
Spoke with John. He aid everything turned out great and he really appreciates the extra help he was given.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Collision
James said the business provided the best quality repair work.
This review was collected via phone interview by Customer Research Inc.

EH
Emily H.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Collision
Spoke with Jim. He said this business goes above and beyond.
This review was collected via phone interview by Customer Research Inc.

PT
Pam T.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Collision
Pam said there was no paint work performed on her vehicle.
This review was collected via phone interview by Customer Research Inc.

JG
Jeff G.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Collision
Jeff said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

GM
Grant M.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Collision
Grant said the repair was done at the cost expected, and on time.
This review was collected via phone interview by Customer Research Inc.

HA
Hilarion A.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Collision
Hilarion said he was happy with the employee's service.
This review was collected via phone interview by Customer Research Inc.

ET
Evelyn T.
Illinois
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/13/2018 Category: Collision
Evelyn said the repairs were estimated at $900, but the total cost came to $4300. Her vehicle was 5 days late, due to additional damage found. She stated the staff told her she must have been going 50 or 60 miles an hour, but she said she was going 15. She did not agree with the repair's charges, for that reason. She also said her prior visit to this facility was very good and on time, but she will never go back.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Collision
Spoke with Casey. She said the customer service was great, the staff did awesome work with a quick turnaround and they were pleasant.
This review was collected via phone interview by Customer Research Inc.

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