Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1084 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


RC
Richard C.
Illinois
Verified Customer
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06/21/2019 Category: Collision
Richard said he has used the business multiple times over the last 10 years, and the staff always delivers. Tony is excellent and he would highly recommend the place for anyone.
This review was collected via phone interview by Customer Research Inc.

JE
Jesse E.
Illinois
Verified Customer
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06/19/2019 Category: Collision
Jesse said this facility did the work other places wanted to do using a less invasive process that cost less. No paint work was done. The vehicle looked great. The repair was completed forty five minutes to one hour sooner than promised.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Illinois
Verified Customer
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06/19/2019 Category: Collision
Robert said the experience was excellent. He said his vehicle looked like it did when it came off the showroom floor.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Illinois
Verified Customer
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06/17/2019 Category: Collision
John said the business did everything he asked and were efficient with providing their quote. Their timeline went exactly as they said. Tony was very informative and helped with all the questions he had.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Illinois
Verified Customer
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06/15/2019 Category: Collision
Spoke with Ruth. She said this business did an excellent job. She used them before so she was confident in their ability to do the repair. (Customer chose not to answer all the questions.)
This review was collected via phone interview by Customer Research Inc.

MM
Marie M.
Illinois
Verified Customer
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06/15/2019 Category: Collision
Marie said the repairs were high quality, and the staff went above and beyond to take care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

KK
Ken K.
Illinois
Verified Customer
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06/15/2019 Category: Collision
Spoke with Ken's wife. She said the repair was fine. Her experience was very good. She said her husband spoke with the personnel and is unsure of their courtesy and professionalism.
This review was collected via phone interview by Customer Research Inc.

PH
Patrick H.
Illinois
Verified Customer
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06/15/2019 Category: Collision
Patrick said this business was able to quote him on the spot and got the work done quickly at a reasonable price. He only had a part painted, he did not have body work done and they never had his vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Illinois
Verified Customer
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06/15/2019 Category: Collision
John said that he was really satisfied with the quality of the work, was more than satisfied with the place's courtesy and professionalism and they exceeded his expectations. He would absolutely recommend this facility, he has been a customer for 25 years.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen B.
Illinois
Verified Customer
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06/15/2019 Category: Collision
Stephen said the people at the business are responsive and do a good quality of work. They did not do any paint work on the vehicle. The one issue that he had was the vehicle was two days later than promised. He chose not to elaborate on his reasons for choosing this business.
This review was collected via phone interview by Customer Research Inc.

SS
Seth S.
Illinois
Verified Customer
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06/15/2019 Category: Collision
Seth said there was no paint work done.
This review was collected via phone interview by Customer Research Inc.

ME
Marilyn E.
Illinois
Verified Customer
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06/15/2019 Category: Collision
Marilyn said the business returned her vehicle in good shape, and it was clean. She said this visit they didn't do any paint work to her vehicle.
This review was collected via phone interview by Customer Research Inc.

BS
Barbara S.
Illinois
Verified Customer
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06/15/2019 Category: Collision
Barbara said this business has some of the nicest people in the world there. They were excellent. She loves them. They accommodate her and she has never been unsatisfied with their work.
This review was collected via phone interview by Customer Research Inc.

SM
Stewart M.
Illinois
Verified Customer
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05/18/2019 Category: Collision
Stewart said the business did a very good job and they were very clear with communicating about what was going on. The work took an extra day as they had to replace a seatbelt with a malfunction.
This review was collected via phone interview by Customer Research Inc.

DF
Danielle F.
Illinois
Verified Customer
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05/18/2019 Category: Collision
Danielle said the staff are wonderful people and do wonderful work. They went above and beyond what she asked them to do and is very grateful.
This review was collected via phone interview by Customer Research Inc.

JH
Jennifer H.
Illinois
Verified Customer
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05/18/2019 Category: Collision
Jennifer said every thing was done well and in a timely manner. They had a competitive quote.
This review was collected via phone interview by Customer Research Inc.

MA
Mark A.
Illinois
Verified Customer
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05/14/2019 Category: Collision
Mark said the staff communicated well and did a great job. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

DM
Donald M.
Illinois
Verified Customer
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05/14/2019 Category: Collision
Donald said the staff were good, and the whole thing was outstanding. They did what they said they would do, the time was right and everything worked. He had asked them to do something on the front seat to fix something that was hanging. It wasn't any part of the whole incident, but he'd requested that they wire something up to keep it steady, but that was not done.
This review was collected via phone interview by Customer Research Inc.

BG
Brian G.
Illinois
Verified Customer
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05/14/2019 Category: Collision
Brian said they had no issues, and the estimate was provided quickly.
This review was collected via phone interview by Customer Research Inc.

AK
Anitra K.
Illinois
Verified Customer
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05/14/2019 Category: Collision
Anitra said she would have liked to know they could drop their vehicle off in the front drive way instead of the street 1 block over. The staff was timely.
This review was collected via phone interview by Customer Research Inc.

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