Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 1122 Reviews )

99% Would Recommend
Latest Review 3 days ago

Reviews


MM
Michael M.
Illinois
Verified Customer
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11/18/2019 Category: Collision
Michael said this business is great.
This review was collected via phone interview by Customer Research Inc.

LE
Luis E.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Collision
Luis said he has been a return customer for a very long time. He is satisfied with everything on his vehicle. He does recommend them to others. Also, the people are the same ones that have been there over all these years and that is a good thing.
This review was collected via phone interview by Customer Research Inc.

DC
Debra C.
Illinois
Verified Customer
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11/18/2019 Category: Collision
Spoke with Lynn. She said that the customer service and work were good.
This review was collected via phone interview by Customer Research Inc.

BS
Bob S.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Collision
Bob said the customer service was great and he was in and out. The employees did great quality work. There was no paint work performed.
This review was collected via phone interview by Customer Research Inc.

AS
Alberto S.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Collision
Alberto said the employees were always great.
This review was collected via phone interview by Customer Research Inc.

PQ
Paul Q.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Collision
Paul said the staff members were helpful, friendly, professional, fair, knowledgeable and they get the work done quickly in a timely manner. The repair is flawless and he is never disappointed. They are great.
This review was collected via phone interview by Customer Research Inc.

NT
Nicole T.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Collision
Nicole said the staff had really great customer service skills. She stated they explain things well and are thorough. She also said they are timely in terms of their commitments by setting clear expectations and meeting them. She expressed the quality of the repairs is good.
This review was collected via phone interview by Customer Research Inc.

LS
Lori S.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Collision
Lori said the staff did good work , on time and did good work for her in the past.
This review was collected via phone interview by Customer Research Inc.

DR
Debbie R.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Collision
Debbie said this business goes above and beyond. She has gone to them probably about 4 times. When they do some thing with her vehicle she could not tell there were any damages done. They are incredible over there. She can't praise them enough. The facility was spot less, they even had candy in a bowl. It is the best place ever.
This review was collected via phone interview by Customer Research Inc.

JJ
John J.
Illinois
Verified Customer
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11/13/2019 Category: Collision
John said the staff are creative and did a good job. There was no paint work performed.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Collision
Joe said the repairs were completed quickly and within the estimated cost. He appreciated he was given a ride to and from the facility. He also mentioned the staff found additional damage while they were working, but they let him know it was something they didn't necessarily need to fix and left it up to him. He stated the repairs ran one day over schedule due to being backed up in the paint department, but they kept him informed, and he was fine with it.
This review was collected via phone interview by Customer Research Inc.

MF
Marcy F.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Collision
Marcy said that the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

LC
Lillian C.
Illinois
Verified Customer
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10/26/2019 Category: Collision
Lillian said she's been to this facility several times and she's treated like family. The staff is very understanding, very kind, always help her out and respect her. The facility is nice and fancy.
This review was collected via phone interview by Customer Research Inc.

MG
Melissa G.
Illinois
Verified Customer
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10/21/2019 Category: Collision
Melissa said it was a good repair experience. She heard about the facility from her mechanical facility.
This review was collected via phone interview by Customer Research Inc.

PR
Phil R.
Illinois
Verified Customer
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10/18/2019 Category: Collision
Spoke with Lisa. She said this business always does a good job. She stated the staff is friendly, and the prices are fair.
This review was collected via phone interview by Customer Research Inc.

SC
Steven C.
Illinois
Verified Customer
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10/17/2019 Category: Collision
Steven said this business is wonderful. The owner is so nice. Tony is a great guy. The employees did excellent work
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Collision
Richard said that the business did a good job and quickly. He stated that there was no paint work performed on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BG
Brian G.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019 Category: Collision
Brian said he did not have any issues with the repair the business provided.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019 Category: Collision
Michael said the business delivered exactly as they promised and the paint matched perfectly.
This review was collected via phone interview by Customer Research Inc.

RC
Randi C.
Illinois
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019 Category: Collision
Spoke with John. He said everything turned out good and the way they said it would.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1122 in total