Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

973 Reviews

100% Would Recommend
Latest Review 23 days ago

Reviews


GA
Gary A.
Illinois
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Collision
Gary said it was quality work. The vehicle was ready one day later than promised.
This review was collected via phone interview by Customer Research Inc.

KM
Koleen M.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Collision
Koleen said the employees were excellent. She was happy with their work. She has used this business for 20 years.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Collision
William said the business is fantastic.
This review was collected via phone interview by Customer Research Inc.

ND
Nick D.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Collision
Nick said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

SB
Samantha B.
Illinois
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Collision
Samantha said it took her a month to get her vehicle back but it was ready on time for the most part.
This review was collected via phone interview by Customer Research Inc.

BS
Barb S.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Collision
Barb said the staff were polite, reasonable, and got the work done in a timely manner. There wasn't any paint work performed.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Collision
Mary said the staff did a great job and everything was great. His vehicle was ready two days before promised. He's been to the business before and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Spoke with Michael. He said his vehicle was a week late due to additional paint work being required.
This review was collected via phone interview by Customer Research Inc.

SM
Susan M.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Susan said going to this business was an amazing experience from start to finish. Her vehicle was returned to her way cleaner than how she brought it in.
This review was collected via phone interview by Customer Research Inc.

PQ
Paul Q.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Paul said this business was great from start to finish. It's not the first time he has taken a vehicle in to this business, and every time it's a great experience. The employees are fast, helpful, friendly, professional, and do great work.
This review was collected via phone interview by Customer Research Inc.

RP
Robin P.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Robin said the staff provided excellent customer service and she knows up front what the price is going to be.
This review was collected via phone interview by Customer Research Inc.

LT
Les T.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Les said this business is wonderful.
This review was collected via phone interview by Customer Research Inc.

DA
Dominique A.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Collision
Dominique said the facility was able to get her vehicle in and the job was great.
This review was collected via phone interview by Customer Research Inc.

LH
Lindsay H.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Collision
Lindsay said she had a great experience at this business.
This review was collected via phone interview by Customer Research Inc.

SH
Shirley H.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Collision
Shirley said she was very pleased with the good service. Jim took good care of her and the price was right.
This review was collected via phone interview by Customer Research Inc.

PN
Philip N.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Collision
Philip said he came in and the staff were very professional and answered all of his questions. The insurance claim was handled correctly. The clear coding was done along with the protection. Overall it was a fantastic experience. This business is the cleanest facility he has ever been to.
This review was collected via phone interview by Customer Research Inc.

PL
Patrick L.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Collision
Patrick said, the business did a good job and in a timely manner. The vehicle was a day late because the painter was sick.
This review was collected via phone interview by Customer Research Inc.

JN
Joann N.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Collision
Joann said the service at the business was successfully done.
This review was collected via phone interview by Customer Research Inc.

KV
Kenneth V.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Collision
Kenneth said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MR
Mary R.
Illinois
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Collision
Mary said the customer service was excellent. The staff was polite and conscientious of how of soon she needed the vehicle back.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 973 in total