ReScore Reviews™ (112)

ReScore
Overall Rating 4.7232167/5Overall Rating 4.7232167/5Overall Rating 4.7232167/5Overall Rating 4.7232167/5rating 4.7232167
Original
Overall Rating 2.2727279/5Overall Rating 2.2727279/5rating 2.2727279rating 2.2727279rating 2.2727279
98% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Sarah B. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love it!"
I love my Hyundai dealership. They are so helpful and keep my car in great shape
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 06:27 PM
Verified Customer on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repairs were completed on time"
My car was repaired and warranties were honored
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/24/2017 03:31 PM
Beatrice M. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough and Fast"
Got all my issues and some that were discovered at the agency taken care of in a couple of hours and didn't break the bank. Great !
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 11/24/2017 01:26 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/24/2017

Beatrice,

      I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Joyce C. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Grear service"
Mark did a great job getting me in and out. Everyone is friendly!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 11:47 AM
Steve M P., Service Manager at Burns Hyundai responded on 11/24/2017

Joyce,

     Thank you for the great review

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Christopher B. on 11/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Solid"
Quality experience.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 11:32 AM
Steve M P., Service Manager at Burns Hyundai responded on 11/24/2017

Thank you for the kind review

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Verified Customer on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistency, reliability and efficient"
Consistently great in every respect. Courteous, professional and expert service. Always do all things in a great way.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 06:05 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/24/2017

Anonymous,

      I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Jody G. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and Friendly "
So pleased with this dealership. Entire staff provides excellent service.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 04:26 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/24/2017

Jody,

    Thank you for the excellent review

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Verified Customer on 11/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai "
The staff are overworked and tired, it shows. They try to smile but you can tell it takes effort.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/23/2017 02:45 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/23/2017

Thank you for the kind review 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Ellis B. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service staff are great"
I trust the people at Burns Hyundai
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 03:51 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/23/2017

Ellis,

     Thank you for the great review 

Thank you 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
another great experience at Hyundai service department
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 12:14 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/22/2017

Anonymous,

       Thank you for the great review

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Jillian K. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Wonderful staff, just takes a little long for service to be completed"
I really like Hyundai, mostly because of the friendly staff. I think they over schedule service appointments, which can lead to longer wait time for simple services like an oil change.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 03:57 AM
Steve M P., Service Manager at Burns Hyundai responded on 11/22/2017

I appreciate the feedback and will give it the attention it deserves

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Burns is a nice place. People are friendly and helpful."
Don't like taking this survey. Its to much.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 04:46 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/22/2017

Anonymous,

       I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Patricia G. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repairs"
Quality service, friendly employees
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 04:04 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/22/2017

Patricia,

       I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Shirley O. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and the awesome associates"
I always bring my Hyundai to Burns for service. Associates are great and explain in detail what they are doing and what should be done.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 03:57 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/22/2017

Shirley,

    I am glad everyone took fine care of you

Thank you


Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extremely friendly employees."
I got a really nice coupon in the mail for an oil change and the service rep was super nice and helpful.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 02:25 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/21/2017

Anonymous,

        I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Frances D. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I always get great service "
Thanks
Vehicle: 2004 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:08 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/21/2017

Frances,

    Thank you for the great review

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Gloria H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
If I have to make comments to complete the survey I will no longer fill out them out
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/21/2017 08:32 AM
Steve M P., Service Manager at Burns Hyundai responded on 11/21/2017

Gloria,

     Thank you for the kind review

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
William H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Appointments taken on time-friendly service"
You'll see me again.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 06:38 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/21/2017

William,

      I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
August S. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Easy to get appt. great service"
Positive experience
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:33 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/21/2017

Thank you for the kind review

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Daniel D. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good, efficient and professional service"
Appreciate the good service provided by Burns Hyundai. Thus far, they have always done the work right the first time and I did not have to return. Appreciate the discount coupons and/or points received at each service for discount on the next service. Only disappointment was that recent replacement items was not covered under warranty which I had expected it to be. Unfortunately, it was not a drivetrain issue and therefore not covered under the warranty remaining on my vehicle.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 01:31 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/20/2017

Thank you for the kind review

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
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