ReScore Reviews™ (111)

ReScore
Overall Rating 4.7207198/5Overall Rating 4.7207198/5Overall Rating 4.7207198/5Overall Rating 4.7207198/5rating 4.7207198
Original
Overall Rating 2.2727279/5Overall Rating 2.2727279/5rating 2.2727279rating 2.2727279rating 2.2727279
98% Would Recommend
100% Business Response
Latest Review 44 minutes ago
Ellis B. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service staff are great"
I trust the people at Burns Hyundai
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 03:51 PM
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
another great experience at Hyundai service department
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 12:14 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/22/2017

Anonymous,

       Thank you for the great review

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Jillian K. on 11/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Wonderful staff, just takes a little long for service to be completed"
I really like Hyundai, mostly because of the friendly staff. I think they over schedule service appointments, which can lead to longer wait time for simple services like an oil change.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 03:57 AM
Steve M P., Service Manager at Burns Hyundai responded on 11/22/2017

I appreciate the feedback and will give it the attention it deserves

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Burns is a nice place. People are friendly and helpful."
Don't like taking this survey. Its to much.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 04:46 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/22/2017

Anonymous,

       I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Patricia G. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repairs"
Quality service, friendly employees
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/21/2017 04:04 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/22/2017

Patricia,

       I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Shirley O. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and the awesome associates"
I always bring my Hyundai to Burns for service. Associates are great and explain in detail what they are doing and what should be done.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 03:57 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/22/2017

Shirley,

    I am glad everyone took fine care of you

Thank you


Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extremely friendly employees."
I got a really nice coupon in the mail for an oil change and the service rep was super nice and helpful.
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 02:25 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/21/2017

Anonymous,

        I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Frances D. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I always get great service "
Thanks
Vehicle: 2004 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:08 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/21/2017

Frances,

    Thank you for the great review

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Gloria H. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
If I have to make comments to complete the survey I will no longer fill out them out
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/21/2017 08:32 AM
Steve M P., Service Manager at Burns Hyundai responded on 11/21/2017

Gloria,

     Thank you for the kind review

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
William H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Appointments taken on time-friendly service"
You'll see me again.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 06:38 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/21/2017

William,

      I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
August S. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Easy to get appt. great service"
Positive experience
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 11/20/2017 04:33 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/21/2017

Thank you for the kind review

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Daniel D. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good, efficient and professional service"
Appreciate the good service provided by Burns Hyundai. Thus far, they have always done the work right the first time and I did not have to return. Appreciate the discount coupons and/or points received at each service for discount on the next service. Only disappointment was that recent replacement items was not covered under warranty which I had expected it to be. Unfortunately, it was not a drivetrain issue and therefore not covered under the warranty remaining on my vehicle.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 01:31 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/20/2017

Thank you for the kind review

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Maryellen G. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best place - ever!"
Through fault of the driver (me) vs. the car, I have had the occasion to visit Burns Hyundai often recently. I always get a prompt and warm welcome, and no matter HOW wild the customers in service get - the guys keep their cool.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/20/2017 06:05 AM
Steve M P., Service Manager at Burns Hyundai responded on 11/20/2017

Maryellen,

       I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly service managers"
found the service manager in charge of my repair very friendly and listen to my concerns and worked diligently to satisfy my needs and my cars needs.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/19/2017 02:45 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/20/2017

Anonymous,

     I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Verified Customer on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Been business long time not much negative feedback"
Good
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 09:24 AM
Steve M P., Service Manager at Burns Hyundai responded on 11/19/2017

Thank you for the kind review 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Patrick S. ReScore Review on 11/20/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ripple's review 2"
The service staff contacted me and we had a great conversation on my appointment and they took care to explain and apologize for the extra time it took thank you so much for the great service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/18/2017 04:08 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Ripple's review"
Service is no timely but sales staff was great
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/18/2017 04:08 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/19/2017

Patrick,

    I apologize and will investigate and have someone reach out to you 

Thank you 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Beverly S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly, excellent service"
inviting waiting area & clean rest rooms
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 02:58 PM
Steve M P., Service Manager at Burns Hyundai responded on 11/18/2017

Thank you for the kind review 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
timely emergency repair without an appointment
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 09:53 AM
Steve M P., Service Manager at Burns Hyundai responded on 11/18/2017

Thank you for the kind review 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My service "
Burns always does a good job. Nice waiting room. Decent coffee.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/18/2017 06:30 AM
Steve M P., Service Manager at Burns Hyundai responded on 11/18/2017

Thank you for the kind review 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Nicole S. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work again "
My car before this one was a real clunker, it was always breaking down and leaving me and precarious situations. Because of that I needed routine maintenance that would help decrease the amount of times that I was left needing help. 54,000 miles of hard and I’m very very pleased with Burns Hyundai
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 04:48 AM
Steve M P., Service Manager at Burns Hyundai responded on 11/18/2017

Thank you for the kind review 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com
Displaying Review 1 - 20 of 2596 in total