Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

4885 Reviews

ReScore Reviews™ (171)

ReScore
Overall Rating 4.7602315/5Overall Rating 4.7602315/5Overall Rating 4.7602315/5Overall Rating 4.7602315/5rating 4.7602315
Original
Overall Rating 2.3040912/5Overall Rating 2.3040912/5rating 2.3040912rating 2.3040912rating 2.3040912
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


PG
Patricia G.
Collingswood, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Patricia G
Dependable, Professional, Friendly
STEVE M P., Service Manager from Burns Hyundai responded on 02/20/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

SB
Stuart B.
Mount Laurel, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Tuscan
Great job
STEVE M P., Service Manager from Burns Hyundai responded on 02/20/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

AF
Alexis F.
Gibbstown, NJ
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Great service, helpful advisor
I really appreciated the time spent helping plan needed services to fit my budget
STEVE M P., Service Manager from Burns Hyundai responded on 02/20/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

JC
Jeffrey C.
Mount Laurel, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019 Category: Service
Great job by burns in marlton
Good job. By all
STEVE M P., Service Manager from Burns Hyundai responded on 02/20/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

CP
Christopher P.
Pennsauken Township, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Excellent as always.
Promptly found and fixed problems I didn't even know were there.
STEVE M P., Service Manager from Burns Hyundai responded on 02/20/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Voorhees, NJ
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Excellent Service with Quality Parts
Good job with time in and out, good communication meeting expectations.
STEVE M P., Service Manager from Burns Hyundai responded on 02/20/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Collingswood, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Friendly, competent staff
My family has been doing business with Burns Hyundai since 2007. We have appreciated the friendly, competent staff in the sales, service and maintenance departments.

My only disappointment is that my daughter and I did recommend Burns to my friend who just leased a car from you and we were told that you do not participate in the $200 "friends and family reward".
STEVE M P., Service Manager from Burns Hyundai responded on 02/19/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Somerdale, NJ
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Great Quick service
I was in at my scheduled time and I was out quickly. They performed a recall fix aside from what my appointment was for. I was in on time even though there were a few cars already on the lot when I got there. I couldn't have had a better experience.
STEVE M P., Service Manager from Burns Hyundai responded on 02/19/2019

Anonymous,

     Thank you for the great review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

SS
Steve S.
Barrington, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Smooth
I like the new way they keep you informed using text messaging. Using it to send you updates on what is being done and the results that are easily downloaded to a file to be saved for my records.
STEVE M P., Service Manager from Burns Hyundai responded on 02/19/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Collingswood, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Why go elsewhere
Everyone is so friendly and answer any questions you have
STEVE M P., Service Manager from Burns Hyundai responded on 02/19/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Cherry Hill, NJ
2003 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Service
Very friendly and the reward points always help.
STEVE M P., Service Manager from Burns Hyundai responded on 02/19/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

MP
Mahesh P.
Maple Shade Township, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Courtesy and Professionalism
I was delighted the way I was greeted, explained about the service coverage, taken note of issue needing attention and the way service was completed timely as per estimated time provided to me. Even the small observation post the service pointed out by me was immediately attended to. Thanks for all this to Jose Ortega, the Service Manager and advisor for the service. You are awesome.
STEVE M P., Service Manager from Burns Hyundai responded on 02/19/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

CB
Christopher B.
Hammonton, NJ
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Well done!
No problems!
STEVE M P., Service Manager from Burns Hyundai responded on 02/19/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

RM
Robert M.
Marlton, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
tucon
all's good
STEVE M P., Service Manager from Burns Hyundai responded on 02/19/2019

Robert,

   I am glad everyone took fine care you

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

WB
William B.
Mount Laurel, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Scheduled Ma
Courteous and Efficient.
STEVE M P., Service Manager from Burns Hyundai responded on 02/18/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

SP
Sharyn P.
Voorhees, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Excellent People
Everyone is so helpful and patient. David was a great point person during this long experience. Thank you for solving the mystery problem.
STEVE M P., Service Manager from Burns Hyundai responded on 02/18/2019

Sharyn,

   Thank you for the excellent review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

DL
Dukens L.
Maple Shade, NJ
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
My visit to Burns Hyundai
First time I took my car to a dealer since I bought it. Overall, it wasn’t a bad experience. The guys were friendly and I even had a callback from manager about my visit there. Place was clean and had free wi-fi. I will go back more often to evaluate and service my car.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/17/2019 Category: Service
N/A
N/A
STEVE M P., Service Manager from Burns Hyundai responded on 02/17/2019

Dukens,

    I apologize and will investigate and have someone reach out to you

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Medford, NJ
2012 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2019 Category: Service
Good sevice
Good service
STEVE M P., Service Manager from Burns Hyundai responded on 02/16/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

EC
Edward C.
Haddon Heights, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Recent Service at Burns Hyundai
Service was completed in a timely fashion, the service rep reviewed what would be done and there were no surprises. A good experience.
STEVE M P., Service Manager from Burns Hyundai responded on 02/16/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Blackwood, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
A
A
STEVE M P., Service Manager from Burns Hyundai responded on 02/15/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com