Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

5493 Reviews

ReScore Reviews™ (184)

ReScore
Overall Rating 4.7500008/5Overall Rating 4.7500008/5Overall Rating 4.7500008/5Overall Rating 4.7500008/5rating 4.7500008
Original
Overall Rating 2.2989108/5Overall Rating 2.2989108/5rating 2.2989108rating 2.2989108rating 2.2989108
97% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


RH
Rose H.
Pennsauken Township, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Good Service
Very informative on what’s needed and won’t do anything unless you approve. Polite and courteous.
STEVE M P., Service Manager from Burns Hyundai responded on 06/24/2019

Rose,

    Thank you for the good review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

NW
Nicole W.
Sicklerville, NJ
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
EXCELLENT CUSTOMER SERVICE
My A.C. was not working properly and wanted to have it fixed before the heat wave and knew I didn't have an appointment. Steve Kee was able to fit me in and diagnose the issue within 30 mins. With that said, I was extremely grateful to have my air conditioning back. Great service, great technicians and a great atmosphere.
STEVE M P., Service Manager from Burns Hyundai responded on 06/24/2019

Nicole,

     Thank you for the excellent review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

MS
Michael S.
Mount Laurel, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
All Good
Friendly and knowledgeable
STEVE M P., Service Manager from Burns Hyundai responded on 06/24/2019

Michael,

    I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

JO
Judith O.
Cherry Hill, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Great team, Great Service!
Professional and detail oriented Service Team
STEVE M P., Service Manager from Burns Hyundai responded on 06/23/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

GJ
Gail J.
Pennsauken, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Great Experience
Honest and reliable.
STEVE M P., Service Manager from Burns Hyundai responded on 06/22/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Cherry Hill, NJ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Great Service
I drove my car to this dealership when it had difficulty starting. It then died right in the parking lot. Jeff at the service desk was an amazing help and helped me right away. My car was serviced and repaired the same day. They arranged a ride through Lyft so I could easily get home once I was unexpectedly stuck there. They sent me updates through text message throughout the day. Would definitely recommend!
STEVE M P., Service Manager from Burns Hyundai responded on 06/21/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

KB
Kevin B.
Voorhees Township, NJ
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
battery Change
Was able to get me in and out in an expeditious way
STEVE M P., Service Manager from Burns Hyundai responded on 06/21/2019

Kevin,

    I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

LB
Lawrence B.
West Deptford, NJ
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Customer Service
All I can say is that you are lucky to have Steve Kee as your employee. He is the reason I still come to Burns. His customer service skills and friendly demeanor are second to none!
STEVE M P., Service Manager from Burns Hyundai responded on 06/21/2019

Lawrence,

     I am glad Steve took fine care of you

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

JT
James T.
Cherry Hill, NJ
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Service Technician
My service tech, William; was great, greeted me very nice, kept me informed while waiting, was friendly helpful and engaging
STEVE M P., Service Manager from Burns Hyundai responded on 06/20/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

NR
Nancy R.
Maple Shade, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Service satisfaction
As always pleased with everyone and everything. Never disappointed.
Nicest people, like family
STEVE M P., Service Manager from Burns Hyundai responded on 06/20/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

CO
Colleen O.
Cherry Hill, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great Service
My service technician Jeff, was great responded quickly to my questions, and even sent photos of the items being recommended to be repaired/replaced so I could make an informed decision. Very transparent and makes me confident I can trust them servicing my vehicle.
STEVE M P., Service Manager from Burns Hyundai responded on 06/20/2019

Colleen,

    Thank you for the great review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Moorestown, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019 Category: Service
Excellent Service
Fast and efficient, just the way I like it.
STEVE M P., Service Manager from Burns Hyundai responded on 06/19/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

TB
Tish B.
Mount Royal, NJ
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Service
The service was great. Everyone is very helpful n there for you. Very satisfied with everything.
STEVE M P., Service Manager from Burns Hyundai responded on 06/19/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

DU
David U.
Marlton, NJ
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Service Team is great
I need to commend the service team and manager who have been working my problem. Corporate Hyundai is another story, and I will never do business with them again or recommend Hyundai to anyone.
Corporate has tied the hands of the service team not allowing them to fix the problem with my vehicle. Corporate has provided nothing but excuses on why they won't give the service team the needed assistance to find a solution to this issue. This is NOT a manufacture I wish to continue business with or will work with in the future.

The service team at Burns has been outstanding in trying to help me find a solution to this problem.
STEVE M P., Service Manager from Burns Hyundai responded on 06/19/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Marlton, NJ
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
n/a
n/a
STEVE M P., Service Manager from Burns Hyundai responded on 06/19/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

RM
Ronni M.
Cherry Hill, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Burns Hyundai customer
Professional & competent service. Alleviated check engine light worries.. No longer appears!
STEVE M P., Service Manager from Burns Hyundai responded on 06/19/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

NL
Nancy L.
Cherry Hill, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great service
Always a quality job at Burns Hyundai!
STEVE M P., Service Manager from Burns Hyundai responded on 06/18/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Berlin, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great as usual.
Added texting feature so I knew when my car was done
STEVE M P., Service Manager from Burns Hyundai responded on 06/18/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

JN
Joan N.
Voorhees, NJ
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Everybody makes you feel like you are welcome
I will repeat that it's a good place to get my car serviced, I have been bringing it here ever since I bought it in 2007 and am satisfied with everything they have done for me. I also did this review previously so please don't keep asking for the same information.
STEVE M P., Service Manager from Burns Hyundai responded on 06/18/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Evesham Township, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
1st service
Was covered by dealer and came back with one recommendation which made sense for the car. Did do their recommended service. Car was ready to go as promised
STEVE M P., Service Manager from Burns Hyundai responded on 06/18/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com