Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(6,272 Reviews)

ReScore Reviews™ (244)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


HL
Harry L.
Collingswood, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2020 Category: Service
Great experience
Effecient and professional
STEVE M P., Service Manager from Burns Hyundai responded on 07/05/2020

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

NL
Nadina L.
Cherry Hill, NJ
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Service
Prompt & professional
Very accommodating!
STEVE M P., Service Manager from Burns Hyundai responded on 07/03/2020

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

MW
Mary W.
Williamstown, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2020 Category: Service
Service
Waiting are is acceptable. The virus has changed everything.
STEVE M P., Service Manager from Burns Hyundai responded on 07/03/2020

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Haddonfield, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Car Check Up
I had great service at Burns Hyundai!
STEVE M P., Service Manager from Burns Hyundai responded on 07/01/2020

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

JB
Joann B.
Southampton Township, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
Pleasent and efficient people
I was extremely pleased with my visit to Burns
STEVE M P., Service Manager from Burns Hyundai responded on 07/01/2020

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

MC
Marie C.
Hammonton, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020 Category: Service
exceptional service
People are always friendly and service,time wait are excellent
STEVE M P., Service Manager from Burns Hyundai responded on 07/01/2020

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Cherry Hill, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Quality and caring Team
Well organized and run team. Genuine care for your needs.
STEVE M P., Service Manager from Burns Hyundai responded on 07/01/2020

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Sicklerville, NJ
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
The people
Was in and out in a reasonable time
STEVE M P., Service Manager from Burns Hyundai responded on 06/30/2020

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

GG
Ganna G.
Levittown, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020 Category: Service
Awesome staff!
Everyone is great here at Burns, Jeff was very professional and friendly! I drive all the way from philly to get my oil changed here just because the guys are amazing and I never have any issues! Keep doing what you guys do!!
STEVE M P., Service Manager from Burns Hyundai responded on 06/30/2020

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Mount Laurel, NJ
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Oil change service
Concierge service was convenient during COVID-19.
STEVE M P., Service Manager from Burns Hyundai responded on 06/29/2020

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

JW
Joann W.
Riverside, NJ
2014 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Recall handled easily.
Always have a pleasant experience at the Burns service department . Efficient service personnel deliver repairs as promised.
STEVE M P., Service Manager from Burns Hyundai responded on 06/29/2020

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

JA
Joanne A.
Mount Laurel Township, NJ
2011 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/29/2020 Category: Service
Quality of work
Local Hyundai dealer
STEVE M P., Service Manager from Burns Hyundai responded on 06/29/2020

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

BT
Bernice T.
Pennsauken Township, NJ
2010 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Friendly and helpful staff!!
We’ve always received the best service for both of our cars.
STEVE M P., Service Manager from Burns Hyundai responded on 06/29/2020

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

MH
Marianne H.
Mount Laurel Township, NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/29/2020 Category: Service
Steering Wheel issue
I have a 2019 Hyundai Kona. I bought it at Hyundai in Turnersville because that's where I lived at the time. I have had a noisy steering wheel issue since I bought it. Turnersville replaced a part and said it was fixed but it was not fixed. I believe Burns Hyunda has been more thorough in figuring out the problem. They will be replacing the steering column. I look forward to a positive experience.
STEVE M P., Service Manager from Burns Hyundai responded on 06/29/2020

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Wenonah, NJ
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2020 Category: Service
Car Maintenance during Covid19
Customer service advisor Dave Baldino was very professional and helpful. Service tech Edward Green has serviced my vehicle previously, always very pleased with performance of car afterwards. Only suggestion would be other staff coming and going out of Genesis lounge seemed to have “drama” with a customer. They need to be more aware of how their professionalism is important to customers in the area.
STEVE M P., Service Manager from Burns Hyundai responded on 06/27/2020

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com