Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

3925 Reviews

ReScore Reviews™ (145)

ReScore
Overall Rating 4.7517204/5Overall Rating 4.7517204/5Overall Rating 4.7517204/5Overall Rating 4.7517204/5rating 4.7517204
Original
Overall Rating 2.2896585/5Overall Rating 2.2896585/5rating 2.2896585rating 2.2896585rating 2.2896585
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


SL
Scott L.
Little Egg Harbor Township, NJ
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Very professional Staff in the service department, and ver knowledgeable.
the worst mistake I made was buying my Hyundai Sonata at another Hyundai dealership, When I should of purchased it at Burns Hyundai. I never have a problem with Burns Hyundai when ever I bring my car in for service. I travel 56 miles just to get the best service at Burns Hyundai which is totally worth the travel.
STEVE M P., Service Manager from Burns Hyundai responded on 07/19/2018

Scott,

     I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

ES
Eyal S.
Cherry Hill, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
5 stars
Always so friendly, service is good and quick
STEVE M P., Service Manager from Burns Hyundai responded on 07/18/2018

Thank you for the kind review

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

JS
Joseph S.
Medford, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Reliable car care
always let me know when car will be finished or reason for delay. Very clean and good mechanics.
STEVE M P., Service Manager from Burns Hyundai responded on 07/18/2018

Joseph,

    I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

JS
jake s.
Marlton, NJ
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/18/2018
Stay Away
They inflate costs and do not honor their own internet price quotes. Pictures will be posted shortly to demonstrate proof. Very deceitful business practices and violate numerous consumer fraud protections. Take ride to Burlington Hyundai. They were able to get me the same exact car for $2000 less!!! They wasted 4 hours of my time and would not give me the keys of my trade in vehicle back right away.
Keri L. from Burns Hyundai responded on 07/18/2018

Jake – We’d like to apologize that your recent sales experience was not a pleasant one. The advertised prices include rebates issued by the manufacturer, and in some cases not all customers are eligible for these factory rebates.  We will always work our hardest to get our customers all of the rebates they are entitled to. We of course would have loved to earn your business, but we’re happy to hear that you ultimately got the vehicle you were shopping for at a price that was satisfactory to you, even if this was elsewhere and not from Burns. Also, regarding your trade-in, as explained at the time of your visit, we legally cannot trade in a vehicle unless all parties who are on the vehicle title are present, sign off, and we obtain of copy of their driver’s license. – Greg Pollice, General Manager


Verified Customer
Cinnaminson, NJ
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Good service department
Many good service experiences. Excellent process for checking of needed repairs or service.
STEVE M P., Service Manager from Burns Hyundai responded on 07/18/2018

Anonymous,

      Thank you for the good review

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Clementon, NJ
2007 Hyundai Veracruz
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Great job, friendly service
The service department always does a wonderful job servicing my Veracruz.
STEVE M P., Service Manager from Burns Hyundai responded on 07/18/2018

Thank you for the kind review

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

KA
Kenneth A.
Voorhees, NJ
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Service
Friendly service, efficient, appointment taken in a timely manner and cost effective with coupons
STEVE M P., Service Manager from Burns Hyundai responded on 07/17/2018

Thank you for the kind review 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

WK
Walter K.
Barrington, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
first service on car
easy in and out. professional and made it easy and comfortable
STEVE M P., Service Manager from Burns Hyundai responded on 07/17/2018

Walter,

     I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Marlton, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Quick and easy
Everything was quick and easy!
STEVE M P., Service Manager from Burns Hyundai responded on 07/17/2018

Anonymous,

     I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

KH
Katherine H.
Philadelphia, PA
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Kathy Healey
Service all 5 of my cars with Burns.

I value my time, safety and appreciate Burns expertise!!
STEVE M P., Service Manager from Burns Hyundai responded on 07/17/2018

Katherine,

      I am glad everyone took fine care of you. We value your business as well.

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

LP
Lee P.
Cherry Hill, NJ
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Sweet Chin Music
Burns is the best. they find a way to fit you in and they work hard to get the job done the first time around. I also want to say that the doughnuts are delish and if your going to spend a few hours waiting for a car...the lounge is comfy and nice. I want to say thank you to the gang and i'll see you soon
STEVE M P., Service Manager from Burns Hyundai responded on 07/17/2018

Lee,

       I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Mount Laurel, NJ
2008 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Communication
Long wait before service due to backup but communication was excellent and once repair began it was quick
STEVE M P., Service Manager from Burns Hyundai responded on 07/17/2018

Thank you for the kind review

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

JG
Jerry G.
Mount Laurel, NJ
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Excellent
All positive
STEVE M P., Service Manager from Burns Hyundai responded on 07/17/2018

Jerry,

     Thank you for the excellent review

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

WQ
William Q.
Collingswood, NJ
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Good workmanship
I have been coming since 2009. Every time I have had an excellent experience.
STEVE M P., Service Manager from Burns Hyundai responded on 07/16/2018

William,

       I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

CP
Chan P.
Cherry Hill, NJ
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great customer service
Great customer service
STEVE M P., Service Manager from Burns Hyundai responded on 07/16/2018

Chan,

   Thank you for the great review

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

CW
Chris W.
Riverside, NJ
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Professional & Friendly
Staff was professional and courteous. Work was done on time and as described and within the amount quoted.
STEVE M P., Service Manager from Burns Hyundai responded on 07/16/2018

Chris,

     I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

KS
Kenneth S.
Sicklerville, NJ
2006 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2018 Category: Service
Service
Service was fine
STEVE M P., Service Manager from Burns Hyundai responded on 07/16/2018

Thank you for the kind review

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

SP
Susan P.
Riverside, NJ
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
The service is all good and fast.
The service person was very helpful!
STEVE M P., Service Manager from Burns Hyundai responded on 07/15/2018

Thank you for the kind review 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

SW
Susan W.
Philadelphia, PA
2007 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2018 Category: Service
good
I would
STEVE M P., Service Manager from Burns Hyundai responded on 07/15/2018

Thank you for the kind review. I will review with the advisor about this.

 Thank you 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

VG
Valarie G.
Camden, NJ
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
It’s very clean
They let you know what’s going on with your car before they do the work and they are very friendly
STEVE M P., Service Manager from Burns Hyundai responded on 07/15/2018

Thank you for the kind review 

Steve Pippetti
Service Manager
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com