Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

4694 Reviews

ReScore Reviews™ (168)

ReScore
Overall Rating 4.7559493/5Overall Rating 4.7559493/5Overall Rating 4.7559493/5Overall Rating 4.7559493/5rating 4.7559493
Original
Overall Rating 2.2848531/5Overall Rating 2.2848531/5rating 2.2848531rating 2.2848531rating 2.2848531
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


IM
Irene M.
Cherry Hill, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
Service
Never really had a problem w service that wasn’t easily resolved
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

LJ
Linda J.
Cinnaminson, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
always friendly, but new faces every time I come in
Seems like a lot of turnover the past few years, but still very nice
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Cherry Hill, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great service!
Work was completed in a timely and courteous manner!
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

JP
Janice P.
Sicklerville, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great Service
The service was great. I was taken at my scheduled time, car was serviced, and the employees were friendly.
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Janice,

    Thank you for the great review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

VB
Victoria B.
Mount Ephraim, NJ
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great
Efficient and excellent svc
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

LJ
Lisa J.
Magnolia, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
1st Oil Change
Everyone one pleasant and too care of me as soon as I pulled up to the service center. The work done to my Kona was completed in less time than expected.
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Lisa,

    I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

HS
Henry S.
Voorhees, NJ
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Attention to detail.
On time, great communication. A clear understanding of what was to be completed within a window of time that was needed for me.
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Henry,

   I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

HR
Harold R.
Browns Mills, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
It's a GREAT dealership to buy and service your Hyundai vehicle
Dave Baldino is an EXCELLENT service advisor and has EXCELLENT customer service skills, keep up the GREAT work !!! I wish that Dave could be my service advisor everytime that I come to Burns Hyundai for service !!! Thanks again for the GREAT service experience !!!
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Harold,

    Thank you for the excellent review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

DK
Doyun K.
Merchantville, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Excellent service
Good service!
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Doyun,

     Thank you for the excellent review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

FB
Frank B.
Cherry Hill, NJ
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Burns Hyundai
The service was very good.
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Frank,

     I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

BW
Bill W.
Mount Laurel, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Service Rep Steve Kee is excellent to work with when having my cars serviced
I have had a couple of occasion to work with Steve and each time he makes me feel like he is taking care of his car. Keeps me informed of what is going on, returns calls promptly, and thorough with any estimations. Steve gives me confidence that the work is being done right. Because of him I will continue to use Burns Hyundai Service in the future for both of my cars.
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

MF
Michael F.
Pennsauken Township, NJ
2011 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/14/2019 Category: Service
Disappointed
Was not happy @ how long it to get an appointment. Then a repair that they said “needs to be done” couldn’t be done that day.
STEVE M P., Service Manager from Burns Hyundai responded on 01/15/2019

Michael,

    I apologize and will investigate and have someone reach out to you 

Thank you 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

JS
Jeff S.
Mount Laurel, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great!
Awesome service!
STEVE M P., Service Manager from Burns Hyundai responded on 01/14/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

JB
Judith B.
Vincentown, NJ
2012 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Burns service
Excellent friendly informative
STEVE M P., Service Manager from Burns Hyundai responded on 01/14/2019

Judith,

        Thank you for the excellent review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

LS
Lauren S.
Stratford, NJ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Great service!
Steve Key was great, and I highly recommend Burns!
STEVE M P., Service Manager from Burns Hyundai responded on 01/14/2019

Lauren,

      Thank you for the great review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Barrington, NJ
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
N/A
N/A
STEVE M P., Service Manager from Burns Hyundai responded on 01/14/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

AM
Allen M.
Cherry Hill, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Service Rating
Everything is done professionally, and with courtesy.
STEVE M P., Service Manager from Burns Hyundai responded on 01/14/2019

Allen,

    I am glad everyone took fine care of you

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

SG
Sandra G.
Mount Laurel, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Professional atmosphere.
Always a pleasant visit. Glad I chose Burns for my purchase.

Thank you, Sandy Genarie
STEVE M P., Service Manager from Burns Hyundai responded on 01/14/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Haddonfield, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Very helpful
Burns Hyundai was very helpful during my last service visit.
STEVE M P., Service Manager from Burns Hyundai responded on 01/13/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Gibbsboro, NJ
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Excellent service
Excellent
STEVE M P., Service Manager from Burns Hyundai responded on 01/13/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai
(856)983-3700
spippetti@burnshyundai.com