Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 5980 Reviews )

ReScore Reviews™ (216)

ReScore
Overall Rating 4.7407406/5Overall Rating 4.7407406/5Overall Rating 4.7407406/5Overall Rating 4.7407406/5rating 4.7407406
Original
Overall Rating 2.3148149/5Overall Rating 2.3148149/5rating 2.3148149rating 2.3148149rating 2.3148149
97% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


NC
Nichole C.
Philadelphia, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Great service!
Everyone one was very helpful. The wait time was reasonable as well.
STEVE M P., Service Manager from Burns Hyundai responded on 11/18/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

FC
Frances C.
Pennsauken Township, NJ
2020 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Nice people to work with
The staff worked very hard to find my problem, however the problem was with my phone, so they get 5 stars due to their excellent effort.
STEVE M P., Service Manager from Burns Hyundai responded on 11/17/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

MH
Mark H.
Ardmore, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Burns Hyundai
Friendly, cooperative staff.
STEVE M P., Service Manager from Burns Hyundai responded on 11/16/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Maple Shade, NJ
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Excellent experience.
Everyone was helpful and easy to work with as it was my first time there.
STEVE M P., Service Manager from Burns Hyundai responded on 11/16/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

PT
Paul T.
Mount Laurel, NJ
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Car service
Waited and job done when they said it would be ready.
STEVE M P., Service Manager from Burns Hyundai responded on 11/15/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

CR
Carmen R.
Marlton, NJ
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Service
I was not able to go through the car wash due to the weather. Hope I can just show up the next day the weather is pleasant
STEVE M P., Service Manager from Burns Hyundai responded on 11/15/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

GD
Gary D.
Hammonton, NJ
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Their People
Service was prompt and courteous. Waiting room was well appointed.
STEVE M P., Service Manager from Burns Hyundai responded on 11/15/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

CW
Carol W.
Vincentown, NJ
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Good service
WAS DISAPPOINTED THEY FOUND SO MANY THINGS WRONG WITH MY CAR. CAN'T GET EVERYTHING DONE AT ONCE, WILL BRING IT BACK WHEN I HAVE THE MONEY. BAD TIME OF THE YEAR FOR CAR EXPENSES.
STEVE M P., Service Manager from Burns Hyundai responded on 11/15/2019

Carol,

   Thank you for the kind review. Spacing repairs out is always a good idea and very common among our customers.

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

JH
Joan H.
Cherry Hill, NJ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Friendly and good service
Fair prices for service
STEVE M P., Service Manager from Burns Hyundai responded on 11/15/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

GV
Georgeann V.
West Berlin, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Oil change
Always a pleasure going there. Everyone is very efficient, helpful and courteous.
STEVE M P., Service Manager from Burns Hyundai responded on 11/14/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

PG
Petra G.
Mount Laurel, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Great experience
I have been coming to Hyundai for many years and never had a problem.
STEVE M P., Service Manager from Burns Hyundai responded on 11/13/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Atlantic City, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Great service
All around great service
STEVE M P., Service Manager from Burns Hyundai responded on 11/13/2019

Anonymous,

   Thank you for the great review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Cherry Hill, NJ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Excellent service
Professional, timely, courteous service experience.
STEVE M P., Service Manager from Burns Hyundai responded on 11/12/2019

Anonymous,

    Thank you for the excellent review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

RF
Raymond F.
Haddonfield, NJ
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Vehicle Service Visit
Excellent service and cordial service reps.
STEVE M P., Service Manager from Burns Hyundai responded on 11/11/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

BH
Bruce H.
Pennsville, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great
Great people... Great service
STEVE M P., Service Manager from Burns Hyundai responded on 11/11/2019

Bruce,

    Thank you for the great review

Thank you

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

JN
Jennifer N.
Woodbury, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Dave is the BEST
I have been coming to Burns since 2013 and with the exception of two incidents, have always been well taken care of. Everything is always explained throughly, everyone is professional and I am in and out. I have to especially say that Dave is the best!!
STEVE M P., Service Manager from Burns Hyundai responded on 11/11/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

JH
Josephne H.
Medford, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Happy with my Tucson
The service and sales departments at Burns Hyundai has always been very good to excellent. That is why this is my second new Hyundai purchased from them.
STEVE M P., Service Manager from Burns Hyundai responded on 11/10/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

DD
Donna D.
W Colls, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great dealer & service department
I love the staff at Burns HYUNDAI- from the staff who checks you in to the cashier on the way out- they are all great! The service staff review your service needs and discuss any recommendations the mechanics may have. Price is always discussed up front so there are no surprises on the way out.
STEVE M P., Service Manager from Burns Hyundai responded on 11/08/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

Verified Customer
Philadelphia, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Reliability
Fast friendly service....
STEVE M P., Service Manager from Burns Hyundai responded on 11/08/2019

Thank you for the kind review 

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com

CL
Carole L.
Cherry Hill, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Customer
I am pleased with the service.
Only negative is the time that you have to wait
STEVE M P., Service Manager from Burns Hyundai responded on 11/08/2019

Thank you for the kind review

Steve Pippetti
Service and Parts Director
Burns Hyundai/Genesis of Cherry Hill
(856)983-3700
spippetti@burnshyundai.com