Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

572 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


CM
Charlie M.
Glencoe, MN
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Charlie said the are caring, they have integrity, and overall expertise.
This review was collected via phone interview by Customer Research Inc.

DD
Donald D.
Cosmos, MN
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Donald said they were courteous and served him right away.
This review was collected via phone interview by Customer Research Inc.

BF
BRAD F.
Hector, MN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Exceptional service
The car shop is the only place I trust with my vehicles. I do most of my mechanical repairs myself. When it comes to things I am not comfortable tackling myself, the car shop is we’re I go.
With today’s complicated vehicles,they have been able to handle everything I’ve thrown there way. I recently had some warranty work done on my ford 6.0 TD and they covered it !!, not some lame excuse about this and that, just sorry that happened ,new parts can and will fail occasionally everybody knows this or at least they should. Thanks again Car Shop!!!

SM
Sarah M.
Hutchinson, MN
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Sarah said it was a good experience at this business. She didn't have any problems. The customer service was good. They were friendly.
This review was collected via phone interview by Customer Research Inc.

GU
GREG/ JAN U.
Hutchinson, MN
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Good service and quality customer support
Always very good to deal with and very acurate with the work they do. The only shop in town that i take my cars to.

ES
Evelyn S.
Hutchinson, MN
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Evelyn said the staff did everything she asked and more.
This review was collected via phone interview by Customer Research Inc.

BG
BILL G.
Hutchinson, MN
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Excellent service
Thought I had a major problem but the folks at Car Shop made my day and recommended some thigs I had not considered. Five stars to them.

RM
RANDY / DOREEN M.
Hutchinson, MN
Ford Freestar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Appreciate the Inspection Photos and Explanations
I really like that you take the time to photograph problem areas, and not just tell customers what you think needs attention. This makes me more likely to return to the Car Shop for future service. Thank you for the personalized attention.

CS
Christine S.
Hector, MN
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Christine said the staff spoke to her daughter with dignity and respect and treated her well. She's dealt with people who don't do this. When she went in, they were very respectful and professional as well. They made it clear to her their specials of the day and when they found out she was referred by her daughter, they told her to keep the $15 off coupon her daughter had given her and actually gave her $20 off and even gave her daughter a $20 off for referring her as well and she thought this was very excellent.
This review was collected via phone interview by Customer Research Inc.

DN
DUSTIN N.
Hector, MN
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Things
When I have my vehicles serviced, it's very easy to get distracted from my hefty bill with free car wash tokens and color changing cups, and other shiny objects. Well done Jeff, well done!
Anonymous

JB
Jo B.
Hutchinson, MN
Oldsmobile Ciera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jo said she has always been satisfied with her experiences with the business.
This review was collected via phone interview by Customer Research Inc.

DT
Dottie T.
Hutchinson, MN
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Dottie said the work is always great. She loves this business and loves Joel. Joel has worked on her vehicle for years. She is always pleased with the work he does. She stated when Joel works on her vehicle, she feels that her vehicle is safe to drive.
This review was collected via phone interview by Customer Research Inc.

LB
Lonnie B.
Allendale, SC
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Lonnie said the employees did a good job and got him in and out quickly. The employee checking him out let him take a couple of moisture absorber's for his cup holders, which, was very nice of him. His cup holders look and function better now.
This review was collected via phone interview by Customer Research Inc.

CG
Chloe G.
Hutchinson, MN
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Chloe said the staff was real personable and had great follow up.
This review was collected via phone interview by Customer Research Inc.

SZ
SHEILA / RYAN Z.
Brownton, MN
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Reliable, Honest Mechanics
I've been using this shop since 2014. I've never had a problem with any work they've done. I greatly appreciate their honesty when discussing options for repair.

AH
Amy H.
Hutchinson, MN
Nissan Versa Note
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Amy said this business did the work for a fair price, and gave her a loaner, even though she has a long commute. It worked out really nicely.
This review was collected via phone interview by Customer Research Inc.

EB
Elizabeth B.
Hutchinson, MN
Chrysler Concorde
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Elizabeth said the business really does a good job and they were very quick. She really appreciates the good work they provide.
This review was collected via phone interview by Customer Research Inc.

SM
SHARI M.
Hutchinson, MN
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Had an awesome experience.
Had the best experience at the car shop. Called and asked questions about new brakes. Was very informative and didnt treat me like i was a "stupid" woman not knowing about cars. Was quick to order the parts and had my car done in a timely manner. Will definitely go back again. Thanks for the great service.

RB
Rolly B.
Hutchinson, MN
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Rolly said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

FB
Franklin B.
Hutchinson, MN
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Franklin said his experience was fine, and the oil change was apparently done correctly. It was the day before the Fourth of July, and this business was the only one around that was open. He appreciates that they were able to help him in a timely manner.
This review was collected via phone interview by Customer Research Inc.