Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I decided to visit Cal West after I received a referral from a good friend of mine. My 2019 Silverado was having transmission issues and was barely out of warranty. The crew at Cal West ran a diagnostic and informed me that we had to do a transmission fluid swap but they didn't have the equipment to complete it for me vehicle. I took their report to a local dealer for service and was very confident in what I needed to be done.
400 miles after the repair, I have not had any issues!
I highly recommend Cal West Auto to anyone in the area looking for a quality experience!