Renne R. on 10/13/2017
Renne said the staff were courteous, efficient and quick. They did everything they needed to do.
Vehicle:
Saturn Ion
Category:
Service
Service Date:
10/04/2017
Review Created:
10/13/2017
This review was collected via phone interview by Customer Research Inc.
Ellyn R. on 10/12/2017
Ellyn said this business was informative and quick.
Vehicle:
Saturn VUE
Category:
Service
Service Date:
09/29/2017
Review Created:
10/12/2017
This review was collected via phone interview by Customer Research Inc.
BRUCE R. on 10/11/2017
"151,000 mile check up"
Polite, informative and professional.
Vehicle:
Ford Ranger
Service Date:
10/07/2017
Review Created:
10/11/2017 06:10 AM
GREG H. on 10/08/2017
"Satisfaction"
Maybe one of the only auto service business's that the customer can get satisfaction. Without a doubt John the owner and his employees show they care about the customer. Not having to continually take your car back to fix the same problem creates trust which is rare in the automotive business. Their mission to please their customer is refreshing. Thank to all at Chapman automotive.
Vehicle:
Cadillac Escalade ESV
Service Date:
10/05/2017
Review Created:
10/08/2017 08:22 AM
CHRISTOPHER P. on 10/03/2017
"Quality Service Repair Work"
Chapman's Automotive completed all work on our service vehicle in a timely and professional manner.
Vehicle:
GMC Sierra 1500
Service Date:
09/27/2017
Review Created:
10/03/2017 10:21 AM
Jan R. on 09/30/2017
Jan said this business is honest and she likes the way that they do business.
Vehicle:
Subaru Legacy Wagon
Category:
Service
Service Date:
09/26/2017
Review Created:
09/30/2017
This review was collected via phone interview by Customer Research Inc.
AARON / ERIKA C. on 09/10/2017
"Upfront and Honest"
The analysis of my car's condition was thorough and objective allowing me to make a decision on which steps to take and when. Chapman caught things my prior mechanic failed to catch and explained the situation to me clearly and concisely. In addition, the repairs at Chapman were 15-20% less expensive than my other auto shop. Looking forward top a long relationship with Chapman.
Vehicle:
Toyota Sienna
Service Date:
09/06/2017
Review Created:
09/10/2017 02:05 PM
Tanner R. on 08/31/2017
Tanner said his vehicle is running well and she hasn't had any problems.
Vehicle:
Subaru Legacy
Category:
Service
Service Date:
07/28/2017
Review Created:
08/31/2017
This review was collected via phone interview by Customer Research Inc.
Frank B. on 08/30/2017
Frank said the business repaired his vehicle in a timely fashion and he has recommended them to others.
Vehicle:
Toyota Sequoia
Category:
Service
Service Date:
08/09/2017
Review Created:
08/30/2017
This review was collected via phone interview by Customer Research Inc.
PAUL L. on 08/18/2017
"Good Service and Commitments kept"
Very Good
Vehicle:
Mercury Mariner
Service Date:
08/16/2017
Review Created:
08/18/2017 09:25 PM
JAKE J. on 08/17/2017
"Tires and Routine service."
I've been doing business for over 35 years with Archibalds now Chapmans. I am totally pleased with their excellent work. Be it tires, maintenance or mechanical problems, I can always depend on the quality of their work. Highly recommend this shop.
Vehicle:
Ram 1500
Service Date:
08/15/2017
Review Created:
08/17/2017 08:24 AM
Bill B. on 08/17/2017
Spoke with Judith. She said her husband is very happy with this business. He had his vehicle back within two days with the part installed and his vehicle is operating well.
Vehicle:
Toyota Tacoma
Category:
Service
Service Date:
08/11/2017
Review Created:
08/17/2017
This review was collected via phone interview by Customer Research Inc.
Dana M. on 08/17/2017
Dana said he had a really good experience with this business.
Vehicle:
Hyundai Tucson
Category:
Service
Service Date:
07/27/2017
Review Created:
08/17/2017
This review was collected via phone interview by Customer Research Inc.
Tawny W. on 08/11/2017
Spoke with David. He said they are incredibly professional, and honest. He would not take his vehicle anywhere else.
Vehicle:
GMC Sierra 2500
Category:
Service
Service Date:
08/05/2017
Review Created:
08/11/2017
This review was collected via phone interview by Customer Research Inc.
Joan D. on 07/31/2017
Recommended
Spoke with Dan. He said this business didn't clean the oil off the bottom of the vehicle and they left a large oil stain on his driveway. They were very nice, but he wasn't happy.
Vehicle:
Subaru B9 Tribeca
Category:
Service
Service Date:
06/23/2017
Review Created:
07/31/2017
This review was collected via phone interview by Customer Research Inc.
Frank R. on 07/28/2017
Frank said this business did a good job.
Vehicle:
Toyota Tacoma
Category:
Service
Service Date:
07/17/2017
Review Created:
07/28/2017
This review was collected via phone interview by Customer Research Inc.
Doug C. on 07/28/2017
Spoke with Ruth. She said she never had any problems.
Vehicle:
Lexus RX 330
Category:
Service
Service Date:
07/11/2017
Review Created:
07/28/2017
This review was collected via phone interview by Customer Research Inc.
Kim J. on 07/28/2017
Kim said the service was good, easy and very quick.
Vehicle:
Nissan Titan
Category:
Service
Service Date:
07/20/2017
Review Created:
07/28/2017
This review was collected via phone interview by Customer Research Inc.
Jean E. on 07/28/2017
Jean said she has gone to this business for over 20 years. She can not get better service anywhere else.
Vehicle:
Buick Regal
Category:
Service
Service Date:
07/18/2017
Review Created:
07/28/2017
This review was collected via phone interview by Customer Research Inc.
Michelle H. on 07/25/2017
Michelle said this business provided excellent service and they took care of everything.
Vehicle:
Dodge Grand Caravan
Category:
Service
Service Date:
07/11/2017
Review Created:
07/25/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 78 in total