ReScore Reviews™ (1)
I appreciate all of your questions and comments you had for me about our current Groupon Ad and yes you have been in before using the Coupons form our website which are CHEAPER.
I don't recall a bottom line discussion though. I did state that our Coupon was more beneficial than the Groupon for both shop and customer as well as explaining that all additional charges are listed in the Groupon Ad. [Which you stated you had missed]
Please re-read the fine print. (Taxes, Haz, Disposal) Extra Oil over 5qts, Specialty Filters, are all EXTRA. Again I hope this helps clear up your confusion.
As for your window sticker, I can only apologize for the oversight of the technician working on your vehicle. I'm sure it wasn't intentional. Also you do have a MAINT light that is set for 5'000 miles.
Conventional Oil Changes: Every 3,000 miles
Full-Synthetic Oil Changes: Every 5,000-7,500 miles
Thank you again for your patronage.
Thank you for your response. Our records show only one call to make an appointment and your groupon being redeemed for the purchase price. I find it hard to appologize for being busy, we are very blessed and appreciate ALL of our Patrons Support. We hope you will come and see us again.
Regards, John Chapman