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California Auto Centers

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,679 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Murrieta and Temecula, CA, you’ve found us. Here at California Auto Centers we work hard to earn your trust and loyalty. We know how important it is to find a Murrieta and Temecula car service you can rely on, so your satisfaction is our top priority each and every day.
Our professional automotive
If you’re looking for auto repair in Murrieta and Temecula, CA, you’ve found us. Here at California Auto Centers we work hard to earn your trust and loyalty. We know how important it is to find a Murrieta and Temecula car service you can rely on, so your satisfaction is our top priority each and every day.
Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Murrieta and Temecula, we are totally confident that California Auto Centers is the best option in town!
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Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(951) 698-4886

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 1:00 PM
Sun
closed
* Pacific Time (US & Canada)
41421 Date St. Ste. 104 Murrieta, CA 92562

Affiliations

ASE
ASE - Master Certification
NAPA
SoCal AAA
California Auto Centers' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,679 Reviews)

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ANTHONY D.
Murrieta, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/28/2015
verified customer Verified Customer
Communication Problem
I went to your shop because my last service was excellent. I dropped off my vehicle for a smog test and was told it would be done in a half hour. I verified you had all my contact information and I left. I returned over an hour later and never received a call and to my surprise my vehicle was right where I left it. When I went inside and asked if it was ready the rep said it would be a few minutes because the mechanic was on a test drive and then went into the bays to tell the mechanic to get started on my car immediately. She came back in and said it would take fifteen minutes. Now I know the test itself takes about that long and so I asked what happened and she said well they were suppose to get to my car and she got swamped and before you know it an hour had gone by. I sent my wife home and waited the fifteen minutes and then paid for the smog to which I told the lady I understand things happen, but all you had to do is call if you could meet the deadline you promised and I would of understood. Communication is key I was out running errands and I could of continued them instead of coming back to the shop thinking my car should be done by now since I waited double the time she quoted. I guess its my fault for not calling to make sure people do what they promise. I like your shop because of the previous service, but after this time it makes me wonder. If I gave someone the run around, only told the truth after being confronted and didn't perform what I promised, I would of at least compensated them something. All she could say was she was sorry and I believe she was and by the way I didn't ask for a discount or anything like that, just only that she should of communicated what was going on "just call somebody if things change, I understand things happen." I don't think that's too much to ask. Thanks
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Service Coupons and Posts
Hey there, Ryan! 😊 We're thrilled to hear that you trust us with your cars and that you appreciate our dedication to quality work. Thanks for the awesome review! 🚗🛠️ #CustomerAppreciation #CaliforniaAutoCenters
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Thanks for the stellar review! We're delighted that you found our service professional, helpful, and friendly. We're thrilled to have met your expectations. We look forward to serving you again! 🚗😊 #CustomerSatisfaction #HappyCustomers
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🌟🚗 Thank you Robert and Carol for the 5-star review! We're thrilled to hear you had an excellent experience with us. Your recommendation means the world to us! #HappyCustomers #AutoCare
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Thanks for choosing us, Robert! We're thrilled to be your new go-to service center. Here's to many more smooth rides ahead! 🚗😊 #HappyCustomer #AutoCare
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$25
Full service Oil Change. Plus Tax. Not valid with any other same-service offers/discounts. Includes up to 5 quarts of Synthetic Blend, Full Synthetic or filter, lube, and maintenance check.
Code: off
Offer Valid 03/29/2024-12/28/2024
Call Now: (951) 698-4886

Hey there! Thanks for the kind words! Natalie, Joe, and Wyatt are thrilled to hear your feedback! We're glad to have you as part of our auto family! 🚗✨ #CustomerAppreciation #AutoCare
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Hey there! 🚗 Thank you for the awesome 5-star review! We're so glad to hear that you had a smooth experience with us. Our team is always here to get you back on the road in no time. #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review! 🌟 We're thrilled to hear you had a great experience with us. Our team works hard to keep our customers happy. We appreciate your support! #CustomerSatisfaction #AutoCare
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Thank you for choosing California Auto Centers to help you conquer the smog certification challenge! We're thrilled to have your car cruising smoothly for the next 2 years! 🚗✨ #HappyCustomer #CaliforniaAutoCenters
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🌟🌟🌟🌟🌟 We appreciate your kind words! Providing honest service is a top priority for us. Thank you for trusting us with your mechanic needs! #CaliforniaAutoCenters #Murrieta 🚗
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🌟 Thank you for the 5-star review! 🚗 We're glad we could help you with your check engine light and keep you informed throughout the process. We look forward to serving you again! #CustomerSatisfaction #AutoRepair #Murrieta
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Thank you for the ⭐⭐⭐⭐⭐ review! 🙌 We're thrilled you enjoyed our friendly service and prompt repair time. 🚗💨 It's our mission to treat our customers like family and provide excellent service. 😊 #CustomerAppreciation #GreatService #AutoRepair #FamilyVibes
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Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you appreciate our team's excellent work. 🙌 #CustomerAppreciation #ExcellentJob #CaliforniaAutoCenters
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🌟 Thank you for the amazing review! 😊 We're glad you had a great experience with our customer service! 🚗💨 #CustomerSatisfaction #GreatService #CaliforniaAutoCenters
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$25
Full service Oil Change. Plus Tax. Not valid with any other same-service offers/discounts. Includes up to 5 quarts of Synthetic Blend, Full Synthetic or filter, lube, and maintenance check.
Code: off
Offer Valid 03/29/2024-12/28/2024
Call Now: (951) 698-4886

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