Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

72 Reviews

95% Would Recommend
Latest Review over 1 year ago

Reviews


MA
Maria A.
Mesa, AZ
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/08/2017
Took advantage
This place charged me for several other repairs telling me that this had to be a one before they can fix what I originally went there for. I called, emailed, texted and never heard back from Preston. I took it to another shop and they fixed it the first time.

MW
Mike W.
Chandler, AZ
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/16/2016
This place is truly horrible and bad service
Please do not take your car here. My girlfriend was a personal friend of this guy, Preston Callahan, who owns this shop. Her car broke down with transmission problems. He told her over the phone that he would take the car and do diagnostics for free. Then I called him and he told me the same over the phone that it would be free to look at. Well we tow it to his shop and he tears the whole transmission apart. It took 7 days to look at. I call him on the 6th day and he said it would be between $800 and $1300, which is quite a range, but it wouldn't be more than this. He comes back 2 days later and says it will cost $1500. I then told my girlfriend to call him and have him put the car together we are not doing it as the car is worthless and not worth even the repair. He then tells us we need to pay a $175 diagnostic fee after he said it was free. Just because he knows we are in a bind. So here I'm stuck because he will put a mechanics lean on the car and take it otherwise. Then my girlfriend went down there and he has told her to pay off her title loan and give him the title and he will fix the car and sell it for $2000 and give us $300 of it. Is he nuts? I am not giving him the title without seeing any money. I guess I am stuck paying the fee to get the car outta there. At least I won't have to put up with him any longer. I would hate for anyone else to have to go through this. He is scamming us just to make money.

JU
James U.
Mesa, AZ
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/04/2014
This place is a costly choice
This place is a scam ! Just look at there bbb rating, they screwed up our transmission and had every excuse in the book of why they could not fix it. We ended up having to buy another car due to Preston's poor business practices.

RJ
Ryan J.
Gilbert, AZ
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2014 Category: Service
Ryan said everything was great.
This review was collected via phone interview by Customer Research Inc.

GA
George A.
Tempe, Az
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/26/2014 Category: Service
George said the service was great but really expensive.
This review was collected via phone interview by Customer Research Inc.

NW
Nick W.
Casa Grande, AZ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2014 Category: Service
Nick said they fixed his problem when others could not do it and they did a good job.
This review was collected via phone interview by Customer Research Inc.

OR
Oscar R.
Mesa, AZ
Chevrolet Camaro
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/12/2014 Category: Service
Oscar said his vehicle is still having the same problems, so he took it to another business. He would not recommend them due to this experience.
This review was collected via phone interview by Customer Research Inc.

RC
Ralph C.
Arizona
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2014 Category: Service
Ralph said they are very cordial and they took care of his vehicle. They found some other problems with the vehicle during the oil change, so he liked that they were very attentive.
This review was collected via phone interview by Customer Research Inc.

DB
Derrick B.
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2014 Category: Service
Derrick said he was very satisfied.
This review was collected via phone interview by Customer Research Inc.

NT
Nathaniel T.
Gilbert, AZ
Mazda 3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2014 Category: Service
Nathaniel said he has been to this business twice and the staff has taken care of his vehicle's problems.
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Mesa, AZ
Saturn SL2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2014 Category: Service
Ryan said they always treat him well. They never try to rip him off and they do the work right the first time.
This review was collected via phone interview by Customer Research Inc.

DW
Dannette W.
Mesa, AZ
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2014
Fast, affordable, efficient and no hard pressure
It was nice to go to a clean shop and pay such a great price for service. I felt very confident in the service.

FH
Fred H.
Mesa, AZ
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2014 Category: Service
Fred said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

RL
Ryan L.
Gilbert, AZ
Ford Excursion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2013 Category: Service
Ryan said they did a great job, but the price was expensive.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2013 Category: Service
Chris said the business was good and kept him informed.
This review was collected via phone interview by Customer Research Inc.

JD
Jake D.
New Hampshire
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2013 Category: Service
Jake said they are always really friendly and they have great customer service. They fixed his vehicle the same day he brought it in.
This review was collected via phone interview by Customer Research Inc.

CL
Cody L.
Ranchos De Taos, NM
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2013 Category: Service
Cody said the people at the business were thorough.
This review was collected via phone interview by Customer Research Inc.

RE
Rhane E.
Tempe, AZ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2013 Category: Service
Rhane said she had a good experience at this business and everyone was caring.
This review was collected via phone interview by Customer Research Inc.

ZW
Zach W.
Gilbert, AZ
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2013 Category: Service
Zach said he has known the people at this business for years and they have always taken good care of him and his family.
This review was collected via phone interview by Customer Research Inc.

MM
Maddison M.
Queen Creek, AZ
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2013 Category: Service
Maddison said the service is good.
This review was collected via phone interview by Customer Research Inc.