Metro Motor l Capitol Hill Exxon

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

695 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 11 months ago

Reviews


EW
Emily W.
Washington, DC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017
Excellent!
Excellent service as always!

PN
Pamela N.
Washington, DC
Ford Windstar Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Pamela said the staff was very prompt. The price was reasonable. The job seems to be a good one.
This review was collected via phone interview by Customer Research Inc.

AA
Alfreda A.
Washington, DC
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Alfreda said the business is very professional, efficient, and informative. They explained everything very well, and she recommends them all the time.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Washington, DC
Mazda Mazda5
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2017 Category: Service
Richard said it was very good service.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Washington, DC
Ford Taurus X
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Jim said he goes there regularly and he likes what they do.
This review was collected via phone interview by Customer Research Inc.

PH
Peyton H.
Mason, OH
Lexus IS 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Peyton said this business got his vehicle in and out.
This review was collected via phone interview by Customer Research Inc.

BD
Bill D.
Washington, DC
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Bill said the customer service is great. They have always been good to him.
This review was collected via phone interview by Customer Research Inc.

PP
Phyllis P.
Washington, DC
Mercury Sable
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Phyllis said this business was wonderful and great. They worked with her. The man in charge was particularly good. He was knowledgeable and very personable.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Washington, DC
Cadillac CTS-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Service
Robert said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

ES
Ellen S.
Washington, DC
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Ellen said technicians are honest and prompt.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Washington, DC
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Michael said he has used the business for over 10 years. The service is always excellent, and Woody is awesome.
This review was collected via phone interview by Customer Research Inc.

CA
Chris A.
Washington, DC
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017
Well done and always professional
Great service, reasonable pricing, and professional communication. This is a great place to do business.

DB
Dana B.
Washington, DC
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
oil change
Brought my car in early. Got it back before 9am. Easy!!!

EB
Emily B.
Washington, DC
Ford Escape
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2017
Safety first
Thanks to the safety check performed by staff, problems were identify and fixed: same day service even with unexpected work.

TB
Tara B.
Washington, DC
Chevrolet Cavalier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Tara said Woody is fabulous. He is very easy to communicate with. He keeps her informed throughout the process and the price is fair. They don't sell anything she does not need. They are very quick. She is happy and appreciative. .
This review was collected via phone interview by Customer Research Inc.

JH
John H.
District of Columbia
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017 Category: Service
John said he has been using this business for many years. They have the best service around and they do everything they can to help.
This review was collected via phone interview by Customer Research Inc.

AW
Andre W.
District of Columbia
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Andre said he was satisfied with this business. The labor costs were cheaper than he had expected.
This review was collected via phone interview by Customer Research Inc.

LP
Lauren P.
Washington, DC
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Lauren said this business changed her oil quickly and they were fair.
This review was collected via phone interview by Customer Research Inc.

HS
Hannah S.
Washington, DC
Mazda 3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Hannah said this business was able to squeeze her in at the last minute. They are always very professional and friendly. She can trust them with her vehicle.
This review was collected via phone interview by Customer Research Inc.

AK
Allison K.
Washington, DC
Acura TL
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2017 Category: Service
Allison said the employee she dealt with at this business couldn't really give her a detailed explanation of the work that was done. She normally deals with Woody, who explains the work to her but he wasn't there when she went to pick up her vehicle. She enjoys getting a report of what was done.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 695 in total