Incompetent service, rude and approx 25-30% higher invoice than estimate
This place is the worst. Incompetent service, after two visits regarding brakes and them not getting them right - I took it to a dealer and it appears that the last set of brakes they installed, they neglected to lube the calipers and the rotors warped - after 6K. Their pricing is very high, and expect your bill to be at least 25% (sometimes 35%) higher than the verbal estimate they provide over the phone. Plus, the owner and the woman scheduler are RUDE. AVOID at all costs, lubing new brake hardware is basic knowledge. Plan to report them to BBB and considering small claims as they claim to guarantee their work, but when presented with their installation error and the dealer invoice (which was lower than ANY invoice I've ever received from Car Stop), I was given another song and dance, while being yelled at by the owner - again.
Caveat: I never leave bad reviews for family run businesses, this place however... the worst.
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Caveat: I never leave bad reviews for family run businesses, this place however... the worst.