Car Town Hyundai USA


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

363 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
97% Would Recommend
100% Business Response
Latest Review 4 days ago
Mario G. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff— Great Service "
Very pleased with staff and service. Couldn’t ask for more!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 09:48 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 02/14/2018

Thank you for your feed back!  We appreciate your business!

Verified Customer on 02/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ms."
Cashier needs to keep change for snack machines
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/11/2018 06:12 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 02/14/2018

Thank you for your feed back!  We do apologize for any inconvenience snack machines.  We do try to keep our cash drawer in parts stocked fwith change for your convenience.  We appreciate your business and will strive for 5 stars next visit. Thank you! Come again!

Antonio F. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tony’s "
I love the service department it’s always a fantastic experience
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/07/2018
Service Type: Repair
Review Created: 02/09/2018 04:16 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 02/10/2018

Thank you for your feed back!  We appreciate you!

Bob K. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Staff is great"
Service staff is friendly, takes time to explain why things have to be done and gets the job done in a reasonable time.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/09/2018 01:22 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 02/09/2018

Thank you very much for your feed back and most of all your business!  Have a Great day! Gwen

Michael E. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and friendly faces"
Well done
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/30/2018
Service Type: Maintenance
Review Created: 02/03/2018 06:14 AM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 02/03/2018

Thank you for your feed back!  We appreciate your business!

Michael H. on 02/02/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not bad"
Was pleased
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 02/02/2018 03:59 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 02/03/2018

Thank you for your feed back!  We apologize for any inconvenience.  We will strive for better !  We appreciate your business!

Branda G. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
The service on my car was done in a timely manner. Communication from Gwen was excellent!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/02/2018 03:09 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 02/02/2018

Thank you for your feed back!  We appreciate your business!

Richard H. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"rating"
friendly, knowledgeable
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 01/30/2018
Service Type: Repair
Review Created: 02/01/2018 12:17 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 02/01/2018

Thank you for your feed back!!  We appreciate your business!

Larcenie M. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warrenty"
My car had bubbles underneath the paint. The warrenty took care of it.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 01/31/2018 12:16 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/31/2018

Thank you for your feed back! We appreciate your business!

Deborah K. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Prompt attention to our need. Great Service Department personnel.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 01/31/2018 12:05 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/31/2018

Thank you for your feed back!!  We appreciate your business!

Verified Customer on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Survice Department. "
This was very good as always.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 01/31/2018 11:49 AM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/31/2018

Thank you for your feed back!  We appreciate your business!

Verified Customer on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change review"
Great customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 01/31/2018 11:26 AM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/31/2018

Thank you for your feed back!  We appreciate your business!

Verified Customer on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Everyone there is friendly and helpful.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/27/2018
Service Type: Maintenance
Review Created: 01/30/2018 04:17 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/31/2018

Thank you for your feed back!  We appreciate your business!

Verified Customer on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick "
They acted quickly on the factory recall.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 01/30/2018 01:48 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/30/2018

Thank you for your feed back!  We appreciate your business!

Pamala T. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Super service
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 01/23/2018
Service Type: Repair
Review Created: 01/25/2018 03:18 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/25/2018

Thank you for your feed back!!  We greatly appreciate your continued business!

Richard A. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good quality service"
Always good service when I take my vehicle. Friendly email reminders when service is due, is always a plus.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 01/24/2018 12:01 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/24/2018

Thank you for your feed back!!  We appreciate your continued business!

Randall R. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"wonderful employees"
Friendly, professional and engaging with the customers, will definitely be a repeat customer.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 01/23/2018 06:04 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/24/2018

Thank you for your feed back!  We appreciate your business!

Larry D. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
They were able to work me in on Friday for routine transmission service on my Genesis. The work was done quickly and at a very reasonable choice. MUCH cheaper than the dealership in Abilene.

They also identified to recall items on my car and, were able to repair one of them. The part for the second one is on order. They will contact me when it comes in and I'll come back for the work.

Definitely worth the drive!!!
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 01/23/2018 03:25 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/23/2018

Thank you very much for your feed back!  Your part arrived today.  Give us a call at 325-655-7755 to set an appointment at your convenience.  Again, Thank you and we appreciate your business!

Keith G. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly no delay "
Have two cars always use Cartown Hyundai have never had anything but first class service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 01/23/2018 02:08 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/23/2018

Thank you for your feed back!!  We appreciate your business!!

Sandra F. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly employees "
Great company to buy a car and service. Very friendly employees
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/22/2018 07:10 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 01/23/2018

Thank you for your feed back!  We appreciate your business!!

Displaying Review 1 - 20 of 363 in total