Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

481 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
97% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
San Angelo, TX
2008 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Excellent service, friendly staff
The service I received at Car Town Hyundai was excellent. The staff was courteous and friendly. I felt like my vehicle was is good hands.
RANDY R., Service/Parts Manager from Car Town Hyundai USA responded on 02/15/2019

Thank you for taking a moment out of your busy schedule to fill out our survey.  We very much appreciate your time.

Randy Riggins
Service/Parts Manager
325-655-7755

LD
Leanna D.
San Angelo, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Service Dept
Speedy service and great customer service!
RANDY R., Service/Parts Manager from Car Town Hyundai USA responded on 02/15/2019

Thanks for the kind words.  Rudy and Zach work very hard to make sure you car and your time is valued.  Thank you for being a great customer.

Randy Riggins
Service/Parts Manager
325-655-7755

BG
Branda G.
Eldorado, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Oil Change
The oil change was done in a timely manner.
RANDY R., Service/Parts Manager from Car Town Hyundai USA responded on 02/15/2019

Thank you for taking a minute to fill out our survey.  We know your time is valuable and we work hard to get your vehicle serviced in a timely manner.  Let us know if we can help you in the future.

Randy Riggins
Service/Parts Manager
325-655-7755

GL
George L.
San Angelo, TX
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
CarTown Hyundai
Always great service and sales.
RANDY R., Service/Parts Manager from Car Town Hyundai USA responded on 02/11/2019

Thanks for taking a moment out of your day for the survey.  We take great pride in providing great service and look forward to helping you again in the future.

Randy Riggins
Service/Parts Manager
325-655-7755

BR
Brandi R.
San Angelo, TX
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Friendliness
Clean friendly courtious guys n gals. And super fast as well
RANDY R., Service/Parts Manager from Car Town Hyundai USA responded on 02/11/2019

Thank you for filling out our survey.  Your kind words are appreciated and we work hard to make sure your vehicle is taken care of so you don't have to worry about it.  Let us know if we can help in the future.

Randy Riggins
Service/Parts Manager
325-655-7755

KP
Karen P.
San Angelo, TX
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
ALWAYS efficient, polite, and knowledgeable
I depend on Car Town Hyundai to take care of my car. I bought my Tucson new from them in 2010 and they've always lived up to my expectations. They get me in fast and get me out fast, without taking shortcuts. They don't do things I don't need and they are dependable. They do a GOOD job. Thanks to all the people in the Service department.
RANDY R., Service/Parts Manager from Car Town Hyundai USA responded on 02/11/2019

Thank you so much for your response to our survey.  Your kind words are our moto.  We strive to make sure our customers cars are as dependable as possible.  Can't wait to see you again.

Randy Riggins
Service/Parts Manager
325-655-7755

JK
James K.
San Angelo, TX
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Very friendly and prompt on getting my car services
They cleaned my car and vacuum before returning. Randy, Rudy and Paul went out of their way to make it a good visit and short.
I did appreciate their attention.
RANDY R., Service/Parts Manager from Car Town Hyundai USA responded on 02/11/2019

Thanks Stormy for taking a minute to say something about use here at CarTown.  It's good to know that people acknowledge how hard we work to take care of our customers. 

Randy Riggins
Service/Parts Manager
325-655-7755

BK
Bob K.
San Angelo, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Oil change maintenance
Called the day before for an appointment for an oil change on my Genesis. It isn't as easy as some because a lot of undercarriage protection has to come off to get to the filter.
It was done within an hour and with a smile. Thanks to technicians who care!
RANDY R., Service/Parts Manager from Car Town Hyundai USA responded on 02/11/2019

Thank you for taking the time to mention how happy you are with our service.  We take great care in making sure our customers are appreciated.  We will always be here for you.

Randy Riggins
Service/Parts Manager
325-655-7755

Verified Customer
Christoval, TX
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Helpful
Always helpful get us in and out and the job be done correctly.
RANDY R., Service/Parts Manager from Car Town Hyundai USA responded on 02/11/2019

Glad your service went well.  Let us know if we can help in the future.

Randy Riggins
Service/Parts Manager
325-655-7755

SO
Sandra O.
San Angelo, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Staff always friendly ready to give their service whatever it may be.
Execellent!!!
RANDY R., Service/Parts Manager from Car Town Hyundai USA responded on 02/11/2019

Everybody here works very hard to make sure your visit with us goes as well as possible.  Thanks for taking a second to acknowledge that.

Randy Riggins
Service/Parts Manager
325-655-7755

TC
Terri C.
Ozona, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great Service
As always great service
RANDY R., Service/Parts Manager from Car Town Hyundai USA responded on 02/11/2019

Glad you had another good experience with our service department.  Our people work very hard to make sure things go as well as possible.

Randy Riggins
Service/Parts Manager
325-655-7755

RZ
Raquel Z.
San Angelo, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service
Hospitality and Customer Service

JC
Jed C.
San Angelo, TX
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Expert Service Department!
Always a great experience with this dealership’s Sevice Department. They always “go the extra mile” — and then some! Friendly, welcoming and knowledgeable staff make it easy for me. Thanks CarTown!

Jed C.

Verified Customer
San Angelo, TX
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019 Category: Service
Quick service
Great service

MG
Mario G.
Houston, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Great
Quick friendly service

AF
Antonio F.
San Angelo, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
Tony’s Sonata
I always have a good experience with Trevor and the service team at Cartown in San Angelo,Tx

OG
Ofelia G.
San Angelo, TX
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Good deal.
Pleasant staff, nice waiting area, services provided in a timely manner as described.

AM
Amador M.
San Angelo, TX
2013 Hyundai Veloster
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2018 Category: Service
None
None

Verified Customer
San Angelo, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Great.
Fast friendly service. Clean comfortable waiting area.

Verified Customer
Christoval, TX
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Wonderful people
Wonderful people