Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

406 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


TH
Tammy H.
San Angelo, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Great experience
Great place

MC
Michelle C.
San Angelo, TX
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
best service
I always like how the people who work there are always friendly.

Anonymous avatar
Verified Customer
San Angelo, TX
2007 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Good job!
Job done in a timely and professional manner.
GWENDOLYNN L R. from Car Town Hyundai USA responded on 06/16/2018

Thank you for your feed back!  We appreciate your business!


AF
Antonio F.
San Angelo, TX
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Tony’s Baby
Service team did a fantastic job on my car
GWENDOLYNN L R. from Car Town Hyundai USA responded on 06/11/2018

Thank you for your feed back!  Your business is greatly appreciated!


BG
Branda G.
Eldorado, TX
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Oil Change
I wasfirst one in line for my oil change. On my Genesis it took one hour and to complete.
GWENDOLYNN L R. from Car Town Hyundai USA responded on 06/08/2018

Thank you for your feed back. We appreciate your business!


RL
Raymond L.
San Angelo, TX
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
oil change
Hate to hear that Gwen is cutting back, but with medical issues, it needs to be done.
GWENDOLYNN L R. from Car Town Hyundai USA responded on 06/08/2018

Thank you for your feed back. We appreciate your business!


RR
Randall R.
San Angelo, TX
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
wonderful employees
Friendly professional, knowledgeable staff who give you confidence that your service and or repairs are second to none!
GWENDOLYNN L R. from Car Town Hyundai USA responded on 05/25/2018

Thank You for your feed back. We appreciate your business.


MG
Mario G.
Houston, TX
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great Service
Great Service—- Great Staff
GWENDOLYNN L R. from Car Town Hyundai USA responded on 05/25/2018

Thank You for your feed back. We appreciate your business.


DH
Dorothy H.
San Angelo, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Car Service
Great service. Timely and efficient.
GWENDOLYNN L R. from Car Town Hyundai USA responded on 05/25/2018

Thank You for your feed back. We appreciate your business.


Anonymous avatar
Verified Customer
San Angelo, TX
2017 Hyundai Elantra
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/15/2018 Category: Service
Polite and courteous staff.
When in need of service it's important to have faith that the job is getting done and your driving away in better condition.
Steve H B. from Car Town Hyundai USA responded on 05/15/2018

Thank you for the response on your visit. We obviously didnt do any accepable job in servicing your vehicle this time. If you are unhappy with the outcome of your visit please let me know at time of pick up. If i would have known you were this unhappy i would have done what ever i could have to make it better for you. You seemed happy both times i talked to you about tire. Please let me know what else i can do.


KE
Karen E.
Argyle, TX
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
NOT PUSHY
Not pushy and they are nice people to wor with.
GWENDOLYNN L R. from Car Town Hyundai USA responded on 05/25/2018

Thank You for your feed back. We appreciate your business.


BS
Brandain S.
San Angelo, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Lady at service desk very outgoing
Excellent
GWENDOLYNN L R. from Car Town Hyundai USA responded on 05/14/2018

Thank you for your feed back!  We appreciate your business!


TT
Terry T.
San Angelo, TX
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
nice place
Gwen was very helpful. She answered my questions and the service on my car was done on a timely basis
GWENDOLYNN L R. from Car Town Hyundai USA responded on 05/14/2018

Thank you for your feed back!  We appreciate your business!


KW
Kevin W.
San Angelo, TX
2013 Hyundai Veloster
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Not perfect but they try
I have been seen for a complete engine replacement, sensor replacement, ignition coils. Control arm replacement ECU replacement and I am still having car problems. Since December I have gone back 4 times. My car is now having problems shifting in to gear/Accelerating It's been driving completely different ( in a bad way) since ECU replacement. My car is unreliable how does Hyundai miss all these problems with complete check before giving it back to me. It's time I have to take off work . I just want my car to run like it did when I bought or close to it. I drive 7 min to work at max then home. Gwen the customer service person is perfect at her job. The Mechanics need more people and resources. The people who helped me at the store level are rockstars. Maybe I got a lemon car who knows but I did, someone let me know. My car is only 3 yrs old
GWENDOLYNN L R. from Car Town Hyundai USA responded on 05/25/2018

Thank You for your feed back. We appreciate your business.


Anonymous avatar
Verified Customer
San Angelo, TX
2015 Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Good Work, Attention to Detail Lackig
The service department was more than friendly and the quality of the work done was excellent and covered by warranty. My problems were with small customer service details; I was told my car would be ready the next afternoon but didn’t receive a call until the third day in the morning. Furthermore, when i went to pick up the car, they left the anchors for the panel they had to remove on the floor mats and I had to put them back in myself. Not difficult, but I expect to get my car back at least the same condition as when I dropped t off, if not better.
GWENDOLYNN L R. from Car Town Hyundai USA responded on 05/08/2018

Thank you for your feed back!


AR
Akina R.
San Angelo, TX
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Very quick
very quick and friendly group.
GWENDOLYNN L R. from Car Town Hyundai USA responded on 05/04/2018

Thank you for your feedback!  We appreciate your business!


SF
Seleda F.
San Angelo, TX
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
All employees are friendly and helpful
Items that needed to be looked at on my auto were.
GWENDOLYNN L R. from Car Town Hyundai USA responded on 04/30/2018

Thank you for your feedback!  We greatly appreciate your business!


Anonymous avatar
Verified Customer
San Angelo, TX
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018 Category: Service
Great service!
Quick reliable service.
GWENDOLYNN L R. from Car Town Hyundai USA responded on 04/30/2018

Thank you for your feed back! We appreciate your business!!!


RR
Ronald R.
San Angelo, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
15,000 mile check-up
Courteous, friendly,.prompt, no pushing of unnecessary services or products.
GWENDOLYNN L R. from Car Town Hyundai USA responded on 04/27/2018

Thank you for your feed back!  We appreciate your business!


CS
Cynthia S.
San Angelo, TX
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018 Category: Service
Purchased my brand new vehicle from there
Would like to know my car is fully checked like my daughters when she goes to kwikcar
GWENDOLYNN L R. from Car Town Hyundai USA responded on 04/27/2018

Thank you for your feed back!