Car Town Hyundai USA


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

318 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
97% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Carla S. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Town"
Gwen and all the staff were so friendly and professional. They helped me get back on the road home quickly and I appreciate all they did for me.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/23/2017 07:52 AM
MICKEY E. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Freindly & knowlegable staff"
Pleasure to do business with Car Town Hyundai.
It's very pleasurable to visit with service manager 'Gwen'. Very courteous, knowledgeable, & helpful.....
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 04:56 PM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car worked on"
The time it took was long, but considering it was only 1 person it's okay
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 12:56 PM
Gwendolynn R. at Car Town Hyundai USA responded on 11/21/2017

Thank you for your feed back!  We apologize for the wait!  We appreciate yor business!!

Valerie L. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Responsive"
Listened and met expectations
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:51 PM
Gwendolynn R. at Car Town Hyundai USA responded on 11/20/2017

Thank you for your feed back!  We appreciate your business!

Pamela H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness and helpfulness of all the employees"
Employee, especially in the service department, are seem to care and are more than willing to help
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/17/2017 06:44 AM
Gwendolynn R. at Car Town Hyundai USA responded on 11/17/2017

Thank you for your feedback!  We appreciate your business!

Karen P. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Car Town Hyundai in San Angelo, TX is AWESOME! Joe gave me some great information and Reegan performed the service on my car efficiently and timely. The lady at the Service Counter was professional and friendly. Thanks to all of them.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/15/2017 06:16 PM
Gwendolynn R. at Car Town Hyundai USA responded on 11/16/2017

Thank you for your feed back!  We appreciate your Business!

Charles F. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No thanks"
Manipulating for input can lessen the experience; hint.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 03:45 AM
Gwendolynn R. at Car Town Hyundai USA responded on 11/15/2017

Thank you for your feed back. We appreciate your business!

Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/13/2017 12:45 PM
Gwendolynn R. at Car Town Hyundai USA responded on 11/13/2017

Thank you for your feed back!  We appreciate your business!

Diamantina S. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I love my new car.. service dept was great."
Great service..
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/12/2017 08:45 PM
Gwendolynn R. at Car Town Hyundai USA responded on 11/13/2017

Thank you for your feed back!  We appreciate your Business!

Verified Customer on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
Quick service and provide transportation while my car is in the shop
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/12/2017 05:26 PM
Gwendolynn R. at Car Town Hyundai USA responded on 11/13/2017

Thank you for your feed back!  We appreciate your Business!

Verified Customer on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality, quick, and efficient service. Thanks."
Quality, professional service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 04:51 AM
Gwendolynn R. at Car Town Hyundai USA responded on 11/13/2017

Thank you for your feed back!  We appreciate your Business!

Bethany W. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gwen!"
She’s awesome! She makes sure everything is done right! Thanks!
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 01:14 PM
Gwendolynn R. at Car Town Hyundai USA responded on 11/07/2017

Thank you Bethany!  It's a pleasure doing business with you!

Allie C. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Their customer service is always amazing and they get the job done in a timely manner. Great place!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/06/2017 10:47 AM
Gwendolynn R. at Car Town Hyundai USA responded on 11/06/2017

Thank you for your feed back!!!  We appreciate your business!

David C. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Saved my weekend!"
Traveling to Lubbock and lights came on in Eden. Car town found the parts I needed and got me on the road in time to make my daughter's concert in Lubbock. THANK YOU
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 01:58 PM
Gwendolynn R. at Car Town Hyundai USA responded on 10/31/2017

So glad you made the concert!  Thank you for your feed back!

Dora C. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Very friendly.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/23/2017
Service Type: Repair
Review Created: 10/25/2017 12:42 PM
Gwendolynn R. at Car Town Hyundai USA responded on 10/26/2017

Thank you for your feed back! We appreciate your business!

ROLAND C. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"car town"
The people treat you really good.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/24/2017 01:19 PM
Gwendolynn R. at Car Town Hyundai USA responded on 10/26/2017

Thank you for your feed back! We appreciate your business!

Bob T. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always goes the extra mile"
Gwen always takes care of my VerCruz, and she is always professional, friendly, and supportive!
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/22/2017 04:31 PM
Gwendolynn R. at Car Town Hyundai USA responded on 10/26/2017

Thank you for your feed back! We appreciate your business!

CURTIS W. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My idea"
Good service and friendly folks.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/20/2017 04:03 AM
Gwendolynn R. at Car Town Hyundai USA responded on 10/26/2017

Thank you for your feed back! We appreciate your business!

Ofelia G. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly, listen. "
Prompt service after I had had difficulty scheduling time to come in. Took shorter time than they had anticipated.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:05 PM
Gwendolynn R. at Car Town Hyundai USA responded on 10/26/2017

Thank you for your feed back! We appreciate your business!

KENNETH W. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
If I were doing this review about a year ago, I would have rated their service and it SUCKS. But it has now come under new management and they were there to please, service was done in a timely manner, the cost was reasonable and the advice by the service manager was excellent. Great Service, fast service and complete service must be their motto.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:01 AM
Gwendolynn R. at Car Town Hyundai USA responded on 10/26/2017

Thank you for your feed back! We appreciate your business!

Displaying Review 1 - 20 of 318 in total