Car Town Hyundai USA


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

386 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
97% Would Recommend
100% Business Response
Latest Review 8 days ago
Angelica H. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing Service "
I went in to get two recalls done and an oil change, I was told over the phone it would take two hours, but was pleasantly surprised when it took only 30 minutes.!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/17/2018 03:12 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/17/2018

Thank you for your feed back!  We appreciate your continued business!

Jon D. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They give me a ride "
They give me a ride and great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 01:04 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/16/2018

Thank you for your feed back~!  We appreciate your business!

Verified Customer on 04/11/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"oil change"
When I took my vehicle in for an oil change I had great gas mileage. After they changed the oil and "recommended filters" my vehicle has had horrible fuel efficiency.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/11/2018 08:48 PM
Steve H B. at Car Town Hyundai USA responded on 04/12/2018

Thank you for taking the time to fill out the survey. Your car has adaptive values that change every time you drive your vehicle. So changing the oil and air filter can change these values for a very short period of time (normally less than a tank od fuel) unti the car adapts to these minor changes. Next time you have an issue please call us before you give us a bad survey so we can fix or explan these minor issues. We are always here to try and help. 

Terri C. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
excellent service as always
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/10/2018 06:04 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/11/2018

Thank you for your feed back!  We greatly appreciate your business!

Antonio F. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tony’s "
Service department is great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/09/2018 02:49 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/09/2018

Thank you Toni!  You're the best!

Verified Customer on 04/06/2018
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Your service people wrecked our car."
My husband left our 2012 Sonata to have the oil changed forvour Easter Vacation, and they carelessly wreckdd it. We had to take our our trip in anothrr car. I am just furious. I drove it in heavy traffic in Houston fkr years with not a scratch, and they wrecked it on their lkt.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/06/2018 10:19 PM
Daisy G. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service"
Friendly Service and very quick. Waiting area is always real clean
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/04/2018 06:31 AM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/05/2018

THank you for your feed back and loyal business!

Dawn S. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department is wonderful"
I am always pleased with how quick and courteous the service department is at Car Town. The waiting area is comfortable, people are friendly, and the job is always well done
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/21/2018
Service Type: Maintenance
Review Created: 04/03/2018 05:18 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/05/2018

Thank you for your feed back!  We appreciate your loyal business!

Verified Customer on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Excellent service!
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/03/2018 01:14 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/03/2018

Thank you for your feed back!  We appreciate your business!

Verified Customer on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Always great
Vehicle: 2008 Hyundai Tucson
Category: Service
Service Date: 03/23/2018
Service Type: Maintenance
Review Created: 03/30/2018 07:14 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/02/2018

Thank you for your feed back! We greatly appreciate your business!

Chelsea H. on 03/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brake repair "
Great service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 03/21/2018
Service Type: Repair
Review Created: 03/23/2018 02:21 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/02/2018

Thank you for your feed back! We greatly appreciate your business!

Verified Customer on 03/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are super "
Everyone was super nice and friendly and waiting room was very pleasant and clean. We will be coming back for all things with the car
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/15/2018
Service Type: Maintenance
Review Created: 03/22/2018 06:43 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/02/2018

Thank you for your feed back! We greatly appreciate your business!

Luis C. on 03/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff—eager to help"
My car was realty within 20 minuets. This dealership has a great staff who are eager to help their customers
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 03/19/2018
Service Type: Maintenance
Review Created: 03/22/2018 02:14 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/02/2018

Thank you for your feed back! We greatly appreciate your business!

Teddy C. on 03/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vehicle Maintenance Dept."
The department was very clean, the employees were very friendly, and the person who serviced my car told me exactly what he had done.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 03/20/2018
Service Type: Maintenance
Review Created: 03/22/2018 01:42 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 04/02/2018

Thank you for your feed back! We greatly appreciate your business!

Verified Customer on 03/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are very hands on and they treat each person like family. They will go about and beyond what is expected."
I feel that the team as a whole tries to go beyond what is expected of them. They will call you as a reminder if you have not gone in.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/27/2018
Service Type: Repair
Review Created: 03/19/2018 06:45 AM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 03/19/2018

Thank you for your feed back!  We truly appreciate your loyal business!

Verified Customer on 03/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Na "
Na
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/05/2018
Service Type: Maintenance
Review Created: 03/12/2018 05:07 AM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 03/12/2018

Thank you for your feed back!

Melissa F. on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
I really appreciated the promptness and friendly staff. Kendall was great
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/28/2018
Service Type: Maintenance
Review Created: 03/10/2018 05:08 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 03/12/2018

Thank you for your feed back!  We appreciate your business!

Jed C. on 03/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ULTIMATE PROFFESSIONALS"
Steve and Gwen and their professional Team always do such a great job. Never hesitate to put your car in the hand of these friendly Pros!
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 03/07/2018
Service Type: Maintenance
Review Created: 03/09/2018 11:17 AM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 03/09/2018

Thank you for your kinds words.  We appreciate you and your business!

Shirley A. on 03/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Unexpected car problem. Took car in friday. They overnighted the part and had my car ready Saturday before noon! Thank You for being so efficient! Great service manager!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 02/24/2018
Service Type: Maintenance
Review Created: 03/02/2018 08:14 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 03/05/2018

Thank you for your kind feed back!  We appreciate you and your continued business!  Have a Blessed day!

Karan U. on 02/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pulled out all the STOPS"
Pulled out all the stops in order to get our car ready for our son who was coming from California to pick up the car! Brendan was super!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/22/2018
Service Type: Repair
Review Created: 02/26/2018 07:20 PM
GWENDOLYNN L R. at Car Town Hyundai USA responded on 02/27/2018

Thank you for your feed back!  We greatly appreciate your business!

Displaying Review 1 - 20 of 386 in total