The service department at Cardinaleway Hyundai is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. The service department at Cardinaleway Hyundai is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time.
After my first review i was called two days later by Aran Martinez he said that Hyundai corporate wanted him to reach out to me to see what i want to make this right and if i can find it in my heart to take down my bad review. he said i am willing to right you a check for all added fees that is all the money we made off your car I said that's not all you made what about the $6000.00 above MSRP he said well legally we can charge you that because of covid. I said have already got refunded for extended warranty and for the low jack and the digital plate totaling $6696.60 he said i can right you a check for $5000.00 I told him i need to think about it I would let him know in a week he said i will wright the check to you so that i could do anything i want with the money like go on a cruise or anything else i said matter of fact that's why i said I would let you know in a week because I am leaving in a couple days to go on a cruise and i would let him know when i get back.
he said ok i will have the check ready for when you get back. I said I am about 90 % sure I will take the $5000.00.
SO when i got back i called Aran and he said come on down so I did i got the check and left my car to get the TPS ! fixed and do my maintenance and rotate my tires they kept my car until monday supposedly waiting on my TPS part to come from san diego dealership that's what one of the service guys told me Saturday and when i picked my car up and i was driving and goit to 50 miles an hour it started shaking so i turned around and told them the manager had a mechanic take my car for a test drive and then we came back he stated he did what he was told to do was rotate the tires back the way the were and told me that they would do it next time. they will lie cheat and rip you off and smile right at you. I just wanted to let the owner know what his employees and they are making his cardinaleway the wrong way.