Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

208 Reviews

99% Would Recommend
Latest Review 16 days ago

Reviews


RH
Radonna H.
Red Oak, TX
Mercedes-Benz S550
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Radonna said the facility provided great service. They had fair prices with a good turnaround time.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
Mansfield, TX
Lincoln MKX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Carol said Carl is great, and the staff at the facility do great work.
This review was collected via phone interview by Customer Research Inc.

MJ
Monica J.
Waxahachie, TX
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Monica said the business was informative and got straight to the point with vehicle services. All maintenance was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Red Oak, TX
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Michael said this business had excellent service.
This review was collected via phone interview by Customer Research Inc.

JM
Jolanda M.
Red Oak, TX
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
MAINTENANCE AND REPAIR
Great service and courteous employees is what I receive each time I am at Carls' Automotive. Truly appreciate the knowledge, expertise and friendly service provided at all times. Car was ready same day and that was really appreciated.

Thanks for everything...so appreciate it!
Momma Murphy

CB
Cedric B.
Texas
Lincoln Continental
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Cedric said the technician did a good job, however he is a little pricey.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Waxahachie, TX
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Paul said the business did well and completed the job.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
Midlothian, TX
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Great Job
Thanks Bill for providing great service to me. Your diagnosis of the problems were on spot and the cost was affordable. LATE Transportation, Inc. we is a customer for life!!!

CC
Curtis C.
Desoto, TX
Chevrolet Camaro
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Curtis said they got his vehicle running and kept it running. They were very professional and timely.
This review was collected via phone interview by Customer Research Inc.

CR
Connie R.
Oak Leaf, TX
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Satisfied as always!
I have been using Carl's Automotive for my family car repairs for the past 13 years. I am always confident that they will give me the best price on parts and the service is outstanding. I am always confident in the repairs and the service. I have never had a problem with of the work that they have done and will continue to use them for all of our family cars. It is comforting to know that I can trust them 100 percent.

TD
Troy D.
Fort Worth, TX
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Service. Genuine service.
I have been taking my cars to Carl's Automotive for two years. Without fail, they have been honest, straightforward, helpful, communicative, and fairly priced. They fix what needs to be fixed and don't try to sell me to fix things that don't need fixing. How many car repair places can you say THAT about? Carl's Automotive treats me right, and that's why I keep relying on them.

WM
Wayne M.
Ovilla, TX
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2018
My review
Hi Bill ,please call me today when you open , I need to talk to you ,Wayne .

FC
Fred C.
Red Oak, TX
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Fred said the staff did everything he asked them to and more.
This review was collected via phone interview by Customer Research Inc.

HR
Heather R.
Red Oak, TX
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Heather said the employees did everything she asked of them. The staff was friendly and even offered her a $25 rebate she could mail in.
This review was collected via phone interview by Customer Research Inc.

BB
Bruce B.
Red Oak, TX
Ford Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018
Honest, trustworthy
I have had my cars serviced at Carl's for about 25 years. I have been pleased with their service.

DT
Dan T.
Waxahachie, TX
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Dan said he has used the business for 25 years now, and would definitely recommend the facility to others.
This review was collected via phone interview by Customer Research Inc.

BW
Byrum W.
Red Oak, TX
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Bryum said everything was fine with his service and it was a pleasure to work with Carl.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Red Oak, TX
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Spoke with Jenine. She said the staff were fast and they were able to get the work completed.
This review was collected via phone interview by Customer Research Inc.

HS
Horace S.
Red Oak, TX
Mercedes-Benz E320
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Horace said the business did not resolve his problem with repairing his headlights. He said he was charged $208 and they are still not working right. He said he had to go somewhere else.
This review was collected via phone interview by Customer Research Inc.

TD
Tricia D.
Red Oak, TX
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Tricia said the business helped her out.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 208 in total