Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

216 Reviews

99% Would Recommend
Latest Review 23 days ago

Reviews


DW
Darin W.
Red Oak, TX
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Darin said that he was satisfied with the facility
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Waxahachie, TX
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Joe said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

SW
Sean W.
Red Oak, TX
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Sean said the staff member who worked on his vehicle was very forthcoming and he did a good job, which he appreciates. He will be bringing his vehicle back in the future, when he needs more work done.
This review was collected via phone interview by Customer Research Inc.

JK
Justin K.
Red Oak, TX
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Justin said he has gone to this business for a long time.
This review was collected via phone interview by Customer Research Inc.

KA
Kent A.
Wilmer, TX
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Kent said he has gone to the business numerous times and they have done good work on his vehicles. He's had no issues. They give him a good price and they fix it. They're professional with the work they do.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Red Oak, TX
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Spoke with Ada. She said whenever she calls the staff for anything, they're always there to help her.
This review was collected via phone interview by Customer Research Inc.

GG
Gerald G.
Red Oak, TX
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Gerald said, this business has the best staff, and they do good work, but they are kind of expensive.
This review was collected via phone interview by Customer Research Inc.

JP
Joseph P.
Lancaster, TX
Chevrolet Monte Carlo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Joseph said the condition of his vehicle after the repairs is way better than the way his vehicle was before the service.
This review was collected via phone interview by Customer Research Inc.

RH
Radonna H.
Red Oak, TX
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Radonna said the facility provided great service. They had fair prices with a good turnaround time.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
Mansfield, TX
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Carol said Carl is great, and the staff at the facility do great work.
This review was collected via phone interview by Customer Research Inc.

MJ
Monica J.
Waxahachie, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Monica said the business was informative and got straight to the point with vehicle services. All maintenance was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Red Oak, TX
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Michael said this business had excellent service.
This review was collected via phone interview by Customer Research Inc.

JM
Jolanda M.
Red Oak, TX
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
MAINTENANCE AND REPAIR
Great service and courteous employees is what I receive each time I am at Carls' Automotive. Truly appreciate the knowledge, expertise and friendly service provided at all times. Car was ready same day and that was really appreciated.

Thanks for everything...so appreciate it!
Momma Murphy

CB
Cedric B.
Texas
Lincoln Continental
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Cedric said the technician did a good job, however he is a little pricey.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Waxahachie, TX
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Paul said the business did well and completed the job.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
Midlothian, TX
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Great Job
Thanks Bill for providing great service to me. Your diagnosis of the problems were on spot and the cost was affordable. LATE Transportation, Inc. we is a customer for life!!!

CC
Curtis C.
Desoto, TX
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Curtis said they got his vehicle running and kept it running. They were very professional and timely.
This review was collected via phone interview by Customer Research Inc.

CR
Connie R.
Oak Leaf, TX
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Satisfied as always!
I have been using Carl's Automotive for my family car repairs for the past 13 years. I am always confident that they will give me the best price on parts and the service is outstanding. I am always confident in the repairs and the service. I have never had a problem with of the work that they have done and will continue to use them for all of our family cars. It is comforting to know that I can trust them 100 percent.

TD
Troy D.
Fort Worth, TX
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Service. Genuine service.
I have been taking my cars to Carl's Automotive for two years. Without fail, they have been honest, straightforward, helpful, communicative, and fairly priced. They fix what needs to be fixed and don't try to sell me to fix things that don't need fixing. How many car repair places can you say THAT about? Carl's Automotive treats me right, and that's why I keep relying on them.

WM
Wayne M.
Ovilla, TX
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2018
My review
Hi Bill ,please call me today when you open , I need to talk to you ,Wayne .

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