ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
100% Business Response
Latest Review 1 day ago
Mary Y. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Carmack rocks"
Friendly thorough and always great!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/17/2017 07:27 AM
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Dj B. at Carmack Hyundai responded on 11/17/2017

Ms. Yates,

Thank you so much for taking the time out to complete the survey, and for your kind assessment of our service department. We appreciate the opportunity to continue to service your vehicle, and look forward to seeing you on your next visit. If you have any questions in the interim be sure to contact us.

D.J. Boyd
Service Manager

Linda M. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Very professional and done in a timely manner
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:51 PM
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Dj B. at Carmack Hyundai responded on 11/15/2017

Ms. Massey,
 
Thank you for taking the time to respond to the survey, and for your kind assessment of our service department. We appreciate the opportunity to meet your service needs and look forward to your next visit.

D.J. Boyd
Service Manager

Teresa K. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accountability "
Great. Work and notified me of a recall on my car that I wasn’t aware of. Thanks!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 11:40 AM
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Dj B. at Carmack Hyundai responded on 11/14/2017

Ms. Kinney,


Thank you so much for taking the time out to complete the survey and for your kind assessment of our service department. We appreciate your business and look forward to seeing you on your next visit. If you have any questions between now and then don't hesitate to contact us.


D.J. Boyd
Service Manager

Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the guy who schedules is very nice and professional."
We've always had good service there
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 10:23 AM
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Dj B. at Carmack Hyundai responded on 11/14/2017

Mr. Booe,
Thank you for taking the time to complete the survey, and thank you for your kind assessment of our service department. As always, we appreciate your business and look forward to seeing you on your next visit.

D.J. Boyd
Service Manager

Renee A. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"close to home and work"
close to home and work
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/12/2017 12:07 PM
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Dj B. at Carmack Hyundai responded on 11/13/2017

Ms. Autor,
Thank you for taking the time to respond to the survey, and for your kind assessment of our service. As always, we appreciate your business and look forward to seeing you on your next service visit.

D.J. Boyd
Service Manager

Katheryn R. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Great Service By Friendly ProfessionaL Staff!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/06/2017 05:09 PM
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Dj B. at Carmack Hyundai responded on 11/07/2017

Ms. Reid,
Thank you for taking the time out of your schedule to complete the survey and thank you for your kind assessment of our services. As always, we thank you for your business and look forward to meeting the service needs of your Sonata in the future.

D.J. Boyd
Service Manager

David E. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, friendly, and great service "
Great place to get my car serviced
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 04:27 PM
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Dj B. at Carmack Hyundai responded on 11/01/2017

Mr. Estes,

Thank you for taking the time to respond to the survey and for your kind assessment of our service. As always we appreciate your business and look forward to meeting your future service needs.

D.J. Boyd

Kim S. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service dept is always very helpful if I have questions.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/28/2017 06:47 AM
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Dj B. at Carmack Hyundai responded on 10/31/2017

Ms. Serd,

Thank you so much for taking the time to complete the survey and for your kind assessment of our service. As always, we thank you for your business and look forward to handling your future service needs.

D.J. Boyd

Reginald W. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Jim always provides excellent customer service. He is an asset to the Carmack Service Department.
Vehicle: 2005 Hyundai Santa Fe
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 10/25/2017 03:40 PM
Jim G. at Carmack Hyundai responded on 10/26/2017

Thanks for taking the time to leave a great review.  Sorry for the delay.  Thanks for your business.

Joe N. on 10/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Needs better workmanship"
The men in the office were great just was not happy with the way my tire looked
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/25/2017 09:03 AM
Jim G. at Carmack Hyundai responded on 10/26/2017

Thanks for taking the time to leave a review.  Sorry for the issue.  We have taken steps to correct this in the future.

ALICE M. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff always treats you with the up most respect"
Great place to go for service always friendly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/20/2017 05:05 AM
Jim G. at Carmack Hyundai responded on 10/20/2017

Thanks for the gereat review.  It is always fun having you in!

Carol S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service and sales staff!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:19 PM
Jim G. at Carmack Hyundai responded on 10/18/2017

Thanks for the great review.  Hope you have a good day.

Gayla C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are pleasant and have good service!"
The same as above!
Gayla owner of a 2015 Sonata!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:45 AM
Jim G. at Carmack Hyundai responded on 10/17/2017

Thanks for coming in and for taking the time to leave a great review.

William B. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
Professional
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 04:38 PM
Jim G. at Carmack Hyundai responded on 10/13/2017

Thanks for the great review and your business over the years.

Verified Customer on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and honest"
Everything done as promised. Courteous and professional.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/08/2017 06:42 PM
Jim G. at Carmack Hyundai responded on 10/10/2017

Thanks for the great review and for your business.  Have a good day!

Annabelle C. on 10/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice people. Area is. Towded"
Prompt service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/07/2017 08:41 PM
Jim G. at Carmack Hyundai responded on 10/10/2017

Thanks for your business and taking the time to leave a review.

Verified Customer on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy "
Always on time
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/04/2017 11:39 AM
Jim G. at Carmack Hyundai responded on 10/05/2017

Thanks for the great review.  We hope you have a good day.

Verified Customer on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people, great service!"
As always, great job.
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/02/2017 03:49 AM
Jim G. at Carmack Hyundai responded on 10/02/2017

Thanks for the great review.

James H. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got the time I wanted for an oil change."
Super
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 10/01/2017 07:07 PM
Jim G. at Carmack Hyundai responded on 10/02/2017

Thanks for the great review and you business over the years.  have a great day.

Verified Customer on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I always feel welcome and never like im going to be taken advantage of as with most car places. Process is hassle free and quality work."
I would definitely recommend this business to a friend.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/22/2017
Service Type: Repair
Review Created: 10/01/2017 05:33 AM
Jim G. at Carmack Hyundai responded on 10/02/2017

Thanks for the kind comments.  We are glad to help you in any way.

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