Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

674 Reviews

99% Would Recommend
Latest Review 18 days ago

Reviews


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Carla H.
Terre Haute, IN
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Carla said that the place has very nice staff and she was happy with her visit.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 02/07/2019

Thank you for taking the time to review our business, Carla. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. 


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Tara W.
Veedersburg, IN
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Tara said the staff was able to diagnose the problem, and fix the issue. They were also able to provide rides.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 02/07/2019

Thank you for taking the time to review our business, Tara. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We are always glad to help with rides to home, school, work etc. to help our customers out as part of our service and glad that we were able to help you get where you were going!


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Cody S.
Terre Haute, IN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
Cody said the parts came in quick. He was treated well at the time of the work.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 02/07/2019

Thank you for taking the time to review our business, Cody. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs.


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Tyler B.
Brazil, IN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Tyler said the people at the business were nice, and the service was prompt.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 01/14/2019

Thank you for taking the time to review our business, Tyler. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. 


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Jalencia L.
West Terre Haute, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Jay’s rocks!!!
Jays is always very accommodating, friendly, and has great quality service.
Jay E. from Jay's Service Center responded on 01/09/2019

Thank you for taking the time to review our business, Jalencia. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs.  Customers like you ROCK!


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Shawn S.
Terre Haute, IN
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
The best customer service in town!!!
All of those that work here took care of my car and me in a very nice manner. They worked with me on figuring a time to drop off my car that would make it easy on me. Pricing is very reasonable as well!
Jay E. from Jay's Service Center responded on 01/02/2019

Thank you for taking the time to review our business, Shawn. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs and for your great review! We look forward to being able to serve you for all of your vehicles needs.


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Frank R.
Rosedale, IN
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Always get me in and out in a timely manner. No pressure to buy things I do not need No scare tactics like some places I used in the past.
The folks at Jays always get you in and out in a reasonable amount of time. Do extensive checks, will make you aware of an issue if needed, do not try to scare you into expensive repairs that may not be necessary. Keep me and my vehicle running down the road! Great group, will not go anywhere else! If you need work done, these are the people you need to take your vehicle to!
Jay E. from Jay's Service Center responded on 12/31/2018

Thank you for taking the time to review our business, Frank. We appreciate your choosing Jay's Service Center for your auto repair and maintenance. We are grateful for your loyalty and kind words describing your relationship with us! We hope that you have a Happy New Year!


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Bart Y.
Terre Haute, IN
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Oil Change 12/21
Great service as usual. Thanks for the discount.
Jay E. from Jay's Service Center responded on 12/28/2018

Thank you Bart! We are happy that you were able to take advantage of the Christmas Special. Merry Christmas and Happy New Year to you.


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Barbra T.
Terre Haute, IN
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Barbra said the service was timely and the staff was very friendly.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 12/26/2018

Thank you for taking the time to review our company, Barbara. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We hope that you had a very Merry Christmas and will have a Happy New Year!!!


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Ron R.
Terre Haute, IN
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Jay’s Service Center comes to the rescue!
While traveling down Clinton street, my vehicle’s rear wheel locked up , and luckily I was able to get off road with out an accident. So I called Jay’s and he sent a wrecker to my rescue . By the next evening my vehicle was done and back on the road. I cannot Thank Jay’s Service enough for all of the hard work they did getting me back on the road again....especially on a Friday!! I am a very happy person!!!!!!! Ron...............
Jay E. from Jay's Service Center responded on 12/17/2018

Thank you for your kind words, Ron. How scary that must have been! We were happy to have been able to help you get your vehicle up and moving safely again. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. Merry Christmas to you!!!


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Michel F.
Houston, TX
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Michel said he had no issues, but he didn't know of the extra credit card charge.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 12/31/2018

Thank you for taking the time to review our business, Michel. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We hope that you have a very Happy New Year!


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Joe L.
Terre Haute, IN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Joe said this business went above and beyond what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

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Kevin C.
Crawfordsville, IN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Fair & friendly
Power window quit in my truck. In the down position, of course. I stopped by Jay’s and he helped me get window raised. Made an appointment for permanent fix. Jay is always fair on price & a good communicater. Military discount.
Jay E. from Jay's Service Center responded on 12/03/2018

Thank you for taking the time to review our business, Kevin. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We hope that you have a Merry Christmas and a Prosperous New Year!


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Dennis S.
Rosedale, IN
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Dennis said he is happy with the service the business provided and how his vehicle is running.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 12/18/2018

Thank you for taking the time to review our business, Dennis. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We hope that you and your family have a very Merry Christmas!


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Lu Ann R.
Sullivan, IN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Never disappointed
Never disappointed with the service & people at Jay’s. Thanks again for taking care of our vehicles!
Jay E. from Jay's Service Center responded on 11/29/2018

Thank you for taking the time out of your busy schedule to review our business Lu Ann. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We hope that you and your family have a very Meryy Christmas and a Prosperous New Year!


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Andy C.
Indiana
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2018 Category: Service
Andy said the business had a few minor hiccups and had his vehicle longer than he expected them to. The service they provided was wonderful.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 12/18/2018

Thank you for taking the time to review our business, Andy. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We hope that you and your family have a very Merry Christmas!


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Bart Y.
Terre Haute, IN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Hazel's Toyota/oil change
Thanks for the quick service, every thing is fine.
Bart Y.
Jay E. from Jay's Service Center responded on 11/28/2018

Thanks you for taking the time out of your busy holiday schedule to review our business Bart. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We are happy to hear that all is well with Hazel's vehicle. Merry Christmas to you!


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Taylor C.
Indiana
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Spoke with Taylor's mother. She said the staff was sincere and honest. They did not overcharge her. She appreciates their accommodating a fellow veteran.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 11/14/2018

Thank you for taking the time to review our business. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs and for serving our country! 


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Don B.
Brazil, IN
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Don said he had an emergency and they took care of him when no one else would.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 11/14/2018

Thank you for taking the time to review our business, Don. We appreciate your choosing Jay's Service Center and so glad that we could help you in your emergent situation. 


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Ron R.
Terre Haute, IN
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Great Service with a Smile"............?
Again , Great service, always on top of your needs, mechanics, and staff are awesome, Just sit back, enjoy Jay's coffee and in the blink of an eye , you are ready to go !!!!! Happy-Happy !!!!!!!!
Jay E. from Jay's Service Center responded on 11/14/2018

Thank you again, Ron, for reviewing our business. We truly appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. Oh yes, and the donuts!!!


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