Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 725 Reviews )

98% Would Recommend
Latest Review 6 days ago

Reviews


CS
Carl S.
Terre Haute, IN
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2019 Category: Service
Carl said after this visit here, he took his vehicle someplace else for his ongoing issue but they couldn't guarantee it would fix the vehicle. He stated he would still recommend this business for service, but added that the secretary is always promising to call him back and he never gets a return call or message. He always ends up having to call in.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Rosedale, IN
Chevrolet Corvette
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2019 Category: Service
Charles said he liked the service.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Rosedale, IN
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2019 Category: Service
Chris said his experience was fair.
This review was collected via phone interview by Customer Research Inc.

BY
Bart Y.
Terre Haute, IN
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019
Hazel's Toyota
I'm satisfied that you found the problem but it would have been better if someone could have seen the bad cable when the starter was replaced. Thanks for helping with towing.
Bart Youmans

GC
Gary C.
Terre Haute, IN
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2019
Stands by work
I am pleased with the work Jays does have never had an issue that was not taken care of before or after. I was a bit surprised though with a $66 dollar inspection fee of my front brakes when I see free brake inspections all the time.

BH
Bill H.
Terre Haute, IN
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2019
The fixers
I had a problem ..and they’ made the proper repairs....more costly than I had expected,but it appears to have taken care of my problems

TW
Tara W.
Veedersburg, IN
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Tara said the staff was able to diagnose the problem, and fix the issue. They were also able to provide rides.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 02/07/2019

Thank you for taking the time to review our business, Tara. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We are always glad to help with rides to home, school, work etc. to help our customers out as part of our service and glad that we were able to help you get where you were going!


AC
Andy C.
Indiana
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2018 Category: Service
Andy said the business had a few minor hiccups and had his vehicle longer than he expected them to. The service they provided was wonderful.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 12/18/2018

Thank you for taking the time to review our business, Andy. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We hope that you and your family have a very Merry Christmas!


KC
Kevin C.
Crawfordsville, IN
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Kevin said he was happy. They got him in the next day and it only took a couple days to fix it. It was a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 08/17/2018

Thank you for taking the time to review our business, Kevin. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs.


RC
Richard C.
Terre Haute, IN
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Richard said the employees were very helpful, kind and knowledgeable. He stated he appreciated their time and efforts.
This review was collected via phone interview by Customer Research Inc.

JH
Jenny H.
Terre Haute, IN
Mitsubishi Mirage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Jenny said that the staff are really nice people.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 05/30/2018

Thank you for taking the time to review our business, Jenny. We appreicate your choosing Jay's Service Center for your automotive repair and aintenance needs. It is always nice to visit with you.


JL
Joshua L.
Terre Haute, IN
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Joshua said his experience with the business is always good, he always enjoys going there. The staff are always really nice and he never has issues with them. After he picked up his vehicle he noticed that it was leaking oil, so he brought it back to the business and they tightened the drain plug for him.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 05/30/2018

Thank you for taking the time to review our business, Joshua. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We are happy that we were able to fix your problem quickly and efficiently.


CP
Cory P.
Terre Haute, IN
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2018 Category: Service
Cory said the staff was very friendly and nice.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 04/16/2018

Thank you for taking the time to review our business Cory. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs.


DD
Doug D.
Terre Haute, IN
GMC Envoy XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2018
Great people to work with
Each time I've been there, the work has been done satisfactorily. I did have a small problem this time with getting the work done in a timely manner, however, they fixed it, and correctly, the first time. (Yeah!)
Jay E. from Jay's Service Center responded on 01/31/2018

Thank you for taking the time to review our business, Doug. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We apologize for the extra time it took to repair your vehicle, but are happy that you are satisfied with our work.


MD
Mark D.
Terre Haute, IN
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
Mark said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LO
Larry O.
Terre Haute, IN
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2018
Close, competent, friendly, get to know owner
Good job
Jay E. from Jay's Service Center responded on 01/15/2018

Thank you for taking the time to review our business, Larry. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs and enjoy visiting with you when you come in. 


JP
Jacob P.
Terre Haute, IN
Nissan Frontier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Jacob said the business has excellent customer service. They were very efficient. He would recommend the business.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 01/08/2018

Thank you for taking the time to review our business, Jacob. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs.


CS
Chris S.
Terre Haute, IN
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2017
Great Job
He was able to get me right in and gave me a rental car to use while mine was being fixed! How awesome is that? He called to tell me the issues before he did the work and was always courtesy and helpful. Thanks, Jay!
Jay E. from Jay's Service Center responded on 10/20/2017

Thank you for taking the time to review our business, Chris. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs. We look forward to taking care of your automotive needs in the future!


SL
Sherry L.
Terre Haute, IN
Mitsubishi Mirage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2017 Category: Service
Sherry said there were a few little problems at first but they took care of them right away. Everything turned out fine.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Terre Haute, IN
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Chris said he was treated right by the business. He also said they had his vehicle for a couple of days due to an inspection, an oil change and a broken window.
This review was collected via phone interview by Customer Research Inc.
Jay E. from Jay's Service Center responded on 06/26/2017

Thank you for taking the time to review our business, Chris. We appreciate your choosing Jay's Service Center for your automotive repair and maintenance needs.


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