Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 729 Reviews )

98% Would Recommend
Latest Review 1 day ago

Reviews


RI
Rose I.
Terre Haute, IN
Toyota Tacoma
Verified Customer
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11/20/2019
Great Place
Have been going to Jay's for several years. He is straight up with the issues and cost and honest in his assessment. He can be trusted to tell you what needs to be taken care of and that the work will be done correctly.

PG
Patrick G.
Terre Haute, IN
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Patrick said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

BP
Bevery P.
Terre Haute, IN
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Bevery said the technician does good work and gives good service at this business. She recommends this business whenever she has the chance.
This review was collected via phone interview by Customer Research Inc.

PC
Pam C.
Terre Haute, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Great Service
I have taken my vehicles to Jays for many years now. Always great service and very fast.

CS
Carl S.
Terre Haute, IN
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2019 Category: Service
Carl said after this visit here, he took his vehicle someplace else for his ongoing issue but they couldn't guarantee it would fix the vehicle. He stated he would still recommend this business for service, but added that the secretary is always promising to call him back and he never gets a return call or message. He always ends up having to call in.
This review was collected via phone interview by Customer Research Inc.

CM
Chance M.
Terre Haute, IN
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Chance said the staff is very friendly, wait time is not long and the prices are good.
This review was collected via phone interview by Customer Research Inc.

DF
Dennis F.
Terre Haute, IN
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Dennis said he had immediate service from the business.
This review was collected via phone interview by Customer Research Inc.

BY
Bart Y.
Terre Haute, IN
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019
Oil Change
Thanks for your help in fixing the drain plug. Your service is always first rate.
Bart Youmans

CB
Curt B.
Terre Haute, IN
Mitsubishi Montero Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019
Great job always
These folks alway take great care of our vehicles

DT
Dan T.
Terre Haute, IN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Dan said the business provided good service and he also said he had no problems.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Terre Haute, IN
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019
Quality repair, excellent customer service!
Recently bought a used car for my teenager. Took the car to Jay’s for inspection and repairs. It ran rough and rattled quite a bit. Jay’s did a thorough inspection and completed a list of repairs. The car now runs so smooth and quiet! They also delivered it to my driveway while I was at work!
Thank you, Jay’s Service Center, for making sure my daughter has a safe, reliable car to drive!

RL
Ron L.
Terre Haute, IN
Oldsmobile Bravada
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Ron said he has been going to the business for many years. They have never made a mistake.
This review was collected via phone interview by Customer Research Inc.

CM
Charles M.
Rosedale, IN
Chevrolet Corvette
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2019 Category: Service
Charles said he liked the service.
This review was collected via phone interview by Customer Research Inc.

RR
Ron R.
Terre Haute, IN
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2019
Excellent service .........
Had regular oil change, only to find that bad tie rod was found and It was repaired the same day and Jay took me home and when it was repaired returned me to get my vehicle. You are treated like family not a number! A very satisfied customer............ Ron Rigney..........

EM
Elise M.
Marshall, IL
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
Oil change
Great service!

LS
Leila S.
Terre Haute, IN
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Courteous and professional service
I’ve been a customer since 2003 and I’ve been very happy with Jay and his Employees. Jay is A perfectionist and only hires the best certified personnel., I think of him as part of my family because he doesn’t sugarcoat, he tells it straight and he’s very truthful...

DE
David E.
Clinton, IN
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
David said the business is the best and the fact that they found less wrong was good, too.
This review was collected via phone interview by Customer Research Inc.

LR
Lu Ann R.
Sullivan, IN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019
Great service!
So pleased with Jays Service Center. My husband called about problems with his truck late in the afternoon & Jay got it in the next day & had the repairs completed by the time I got off work! As always great service, quick and friendly. Thanks again Jay!!

Verified Customer
Terre Haute, IN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019
Fast, friendly and reliable service.
Always get quality repairs with fast friendly service, at a reasonable rate.

JK
John K.
Terre Haute, IN
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
Jay your services are awesome.
Jay will drop you off at work, home or where ever you need to go. Great work too!!

Displaying Review 1 - 20 of 729 in total