ReScore Reviews™ (1)
Spoke with Frank that evening. We scheduled a time for us to look over the vehicle at his convenience. We found that the back of the wheel hub surface had some pretty significant corrosion build up that at first glance didn't appear that bad.Once we started removing it we found that the corrosion build up had just been compressed flat over time.We removed and inspected all components for damage. cleaned the wheel and brake hub surfaces and torqued wheel bolts to specs. Having the customer come back in 50 miles for us to recheck bolt torque just to make sure it is right.
We were able to show Frank during the process what we found and what caused the problem and what we were doing to correct it.