Carolina Hyundai of High Point


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1122 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.2857143/5Overall Rating 3.2857143/5Overall Rating 3.2857143/5rating 3.2857143rating 3.2857143
Original
Overall Rating 2.57143/5Overall Rating 2.57143/5rating 2.57143rating 2.57143rating 2.57143
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service -- Great people
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/19/2018 10:24 AM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/19/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

June F. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer matters"
The customer service staff is very attentive to the customer. They greet you promptly, take care of your concerns, direct you to the lounge and point out amenities, keep you posted of what is taking place while you wait. The customer is always made to feel like they are appreciated and important to be taken care of by Hyundai.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/18/2018 06:40 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/19/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Kenneth F. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good place to take your car to"
Enjoy taking my car to the Hyundai place cause they’re good people
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:01 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/17/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Terry L. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience!"
This was by far best buying experience I have had in 45 years of purchasing cars. Extremely helpful staff in every department. Staff makes it feel as if you are an important part of their business.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/17/2018 06:54 AM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/17/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Brian M. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Service on my Tuscan "
The service department was very nice to me and answer all my questions and concerns on my vehicle.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/14/2018 06:42 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/16/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Ken D. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
always helpful
never a problem getting appointment
efficient and customer friendly
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/14/2018 06:00 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/16/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service was great but too many emails wanting me to rate the service. In my opinion, very unnecessary. Also got a phone call.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/13/2018 05:21 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/16/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Barbara K. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Beat Service"
I have been a customer of this dealership for many years and will continue to be. They are always ready to help and thank you for my car wash. I have never not been able to get an appointment when I needed one even calling at the last minute.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/13/2018 12:17 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/16/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Sherron W. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sherry W."
Very pleased
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/12/2018 06:14 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/13/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Starlyn T. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
The took me to and from work while they worked on my car.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/12/2018 06:11 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/13/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Bill C. on 04/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"extremely nice & clean facility and the employees are very friendly and helpful"
excellent rating overall
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/12/2018 09:32 AM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/12/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Verified Customer on 04/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It's fine "
Clean environment
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/11/2018 02:26 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/12/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Verified Customer on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service people"
The service people and the snacks. They are timely and keep u informed on the process.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/10/2018 09:19 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/11/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Sheri L. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable and inviting"
Treated very well at this dealership
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/10/2018 05:07 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/11/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Janice S. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Service"
Went beyond the service requested. Even vacuumed my front floor. My only issue was the tv was set on a soap opera.
There were several children in the waiting area and they were subjected to two half naked men making out in bed. This type of program should be blocked which I was told would be.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/10/2018 03:37 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/11/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Terry F. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly staff and great service."
Each time I come in for service, there are friendly staff at the desks, they keep me updated on my status of the service, if it is going slower than normal. There are drinks and snacks... helps when you have not had lunch...
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/10/2018 11:50 AM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/10/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Ronald S. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GReat Service"
Service department personnel are great, but it did take almost 2 hours for an oil change and I had an appointment.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 04/10/2018 05:52 AM
B5b7e3125e75152dd5b00f0031ada722?s=28
ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/10/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Verified Customer on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ty"
It was last minute was going on a trip something happened and they worked us in and took care of the problem
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/09/2018 05:22 PM
B5b7e3125e75152dd5b00f0031ada722?s=28
ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/10/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Katlin V. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service, straight forward explanation for the services needed, pretty decent timing of services. Great, friendly staff!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/06/2018 08:05 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/09/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Verified Customer on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional"
I was impressed just talking to a service provider on the phone one day when I had some questions. He was honest and didn't start with the most expensive choice. When I brought my car in to be serviced, I was told about everything up front. Problems were prioritized and prices given.I appreciated the loaner car and the car wash.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/05/2018 05:04 PM
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ERIC J D., Service Manager at Carolina Hyundai of High Point responded on 04/09/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Displaying Review 1 - 20 of 1122 in total