Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1379 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JH
Joanne H.
Greensboro, NC
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/16/2019 Category: Service
Service Department.
Service work was excellent but communication when service was completed was very poor.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 02/18/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We apologize that your service was less than satisfactory . Thank you again for your business and we hope to serve you in the future with a better experience .


FB
Francisco B.
Kernersville, NC
2007 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Excellent
Good customer service. Very professional and polite employees.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 02/15/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


Verified Customer
Greensboro, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Good Service
Good Service. Free energy bar and water.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 02/13/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


RJ
Raziya J.
Greensboro, NC
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Raziya Jones
Nice and professional, and on time.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 02/12/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


JS
John S.
Kernersville, NC
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
The staff is extremely friendly and knowledgeable and honest.
We feel confident taking our vehicle there. They have never been dishonest with us.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 02/11/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


SF
Sandra F.
Greensboro, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Recall service
Great job
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 02/11/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


CH
Cindy H.
Rocky Mount, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
A+ service
The people are so understanding and they listen to the concerns of their customers. The people are the best part of this company.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 02/11/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


RM
Rachel M.
High Point, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/07/2019 Category: Service
fast, usually dependable, clean, courteous.
Not so pleased this last service.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 02/08/2019

Rachel , thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We apologize that your service was less than satisfactory and are working to rectify your situation . Thank you again for your business and we hope to serve you in the future with a better experience .


Verified Customer
High Point, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Service
I scheduled an appointment due to my 2015 Hyundai having a current recall. I brought it in on my scheduled day and time and they took care of it in no time. They also washed my car afterwards, I’ve never had that done before so I was so happy and satisfied. I will definitely be back.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 02/06/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


MA
Marcelline A.
Greensboro, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2019 Category: Service
People are great!
Your people are very friendly, but when I csll to get an appointment I expect a few days wait, not 2 weeks.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 02/05/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


KC
Karen C.
Thomasville, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019 Category: Service
The people and the service they provide.
It was so great that we went in for our oil change on 2016 Sonato Sport and left with a 2019 Santa Fe. Love this place!
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 01/31/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


DE
Donna E.
Asheboro, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
great service
As always received great customer service.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 01/28/2019

Donna , thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


JW
Jessica W.
High Point, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Customer service
Excellent customer service.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 01/25/2019

Jesica, thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


VC
Vanessa C.
Lexington, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
The service personnel
Friendly staff and service personnel
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 01/24/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


TJ
Terry J.
Jamestown, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Great job.
Very professional and timely.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 01/22/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


JP
James P.
Thomasville, NC
2013 Hyundai Equus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2019 Category: Service
Friendly environment
Got me in and out, the wasn't long at all.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 01/22/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


JW
James W.
Jamestown, NC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
The Best
Carolina Hyundai is probably the best servicing dealer I have encountered in my driving career, which is nearing 60 years now. Their levels of expertise and customer care and relations are rare in today's auto world. They go that extra mile to ensure that everything is as it should be.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 01/18/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


HS
Herbert S.
High Point, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
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ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 01/17/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


GC
Glenn C.
High Point, NC
2013 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Staff
I have my service done at Carolina Hyundai because of the service department staff. Over the last 5 years they have patiently answered my questions regarding my Equus. The car has so many features that I run across new things and have to run by the dealership and have them explain how it works. They have always gone out of their way to help me, and that means a lot.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 01/17/2019

Glenn , thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


JB
Jennifer B.
Randleman, NC
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Good communicators, fast, effecient
Great service. Car could be cleaner when it is returned.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 01/17/2019

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .