Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1304 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.57143/5Overall Rating 2.57143/5rating 2.57143rating 2.57143rating 2.57143
96% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


TH
Terry H.
Archdale, NC
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
First service experience.
Quick and professional service.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/23/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


Verified Customer
Greensboro, NC
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
neutral
no comment
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/22/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


SG
Stephen G.
Greensboro, NC
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Routine Service
Entire service experience was pleasant. No surprises.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/22/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


RS
Richard S.
Greensboro, NC
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
INSPECTION
WORKED ME IN, IN VERY SHORT NOTICE.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/20/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


KM
Keith M.
Asheboro, NC
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
The people
Great people and good caring service
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/20/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


Verified Customer
Burlington, NC
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
excellent service
Friendly staff and good service
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/20/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


BW
Bradford W.
Greensboro, NC
2016 Hyundai Sonata
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/17/2018 Category: Service
Awful service
I can't recommend this place for service at all
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/20/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We apologize that your service was less than satisfactory.


DG
Dawn G.
Greensboro, NC
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
The sales staff all the way down to the service department staff, everyone is so helpfull.
Me and my wife will continue to come back to Carolina Hyundai because of how great we are treated, and when we get ready for our next suv we will return to purchase it there.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/17/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


EJ
Edgar J.
High Point, NC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Great
Excellent service and employees.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/17/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


Verified Customer
High Point, NC
2015 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Good job
Always have done a great job!
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/17/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


KS
Kimberly S.
High Point, NC
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2018 Category: Service
Just an oil change
Everyone at the dealership is very nice. We bring our vehicle there for all of its necessary maintenance. For the third time the technician did not reset my vehicles maintenance indicator, I asked the technician to make sure it got done. It was not reset once again.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/14/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future . Kimberly apologize about the maintenance reminder , if not done already we will gladly have a technician come to you and reset it . 


RH
Ryan H.
High Point, NC
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Service
Good service.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/12/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


JC
James C.
Trinity, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Fast & Friendly
Had my oil changed and tires rotated in about 15- 20 minutes.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/12/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


PJ
Phyllis J.
Greensboro, NC
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Service Department
Customer service was excellent. The shuttle driver was nice and friendly.
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/10/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


WD
Wendy D.
Kernersville, NC
2012 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
EXCELLENT
Carolina Hyundai is wonderful. They take excellent care of me and my car.

Wendy
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/08/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


AM
Arch M.
High Point, NC
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Great Service and Staff
They have great service and excellent staff
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/08/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


Verified Customer
High Point, NC
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2018 Category: Service
Regular service
Would have liked more attention to the fact that for 1 year I have a tire that is leaking air and no one can find the source, I just have to keep stopping and adding air to tire. Other than that everything has been fine. Nice staff
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/04/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


BS
Bennett S.
High Point, NC
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Very friendly staff
!
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/04/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


JP
James P.
Thomasville, NC
2013 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Friendly environment
Everyone I came across was friendly and Matt was very helpful
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/03/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .


Verified Customer
Greensboro, NC
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Great shop
Friendly. Fast. Helpful. Good prices.
Shuttle service with great conversations!
ERIC J D., Service Manager from Carolina Hyundai of High Point responded on 10/02/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .