Carolina Hyundai of High Point


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1031 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
97% Would Recommend
100% Business Response
Latest Review about 17 hours ago
Thomas M. on 02/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very Good Staff"
Have gotten three cars from them Tom Mayfield
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/18/2018 04:29 PM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/19/2018

 Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Ronald T. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Caring Professional People"
I went in for my scheduled oil change. after the mechanic did his multi point inspection. It was brought to my attention that I needed front brake pads. Danelle worked me up a great price. taking into consideration. That this was my 3rd Hyundai Elantra purchase. (2016) model that I had purchased new from them. They did the brake repair. and test drove it to make sure that all was ok. I was given a 1 year or 12,000 mile warranty on them. I trust Carolina Hyundai Of High Point with all of my service repair work. They are all ways HONEST. and I was very glad that they found the safety issue. Or else I could have done a lot of damage to my brakes. OR COULD HAVE POSSIBLY BEEN IN A BAD ACCIDENT IF MY BRAKES FAILED. I would not buy a car from anyone else. They treat you with respect and like Family. Thank You To Everyone at Caroina Hyundai.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/17/2018 07:43 PM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/19/2018

 Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Kennedy P. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great Service as always!!! Timely fashion....leave feeling like Everything has been checked and handled in a professional manner... I have always been satisfied with this dealership
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/17/2018 11:35 AM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/19/2018

 Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Joy M. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Took longer than I liked but I will go back
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 06:35 PM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/17/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Asif K. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding customer service "
I received a coupon in the mail and could not find it and the day of the service. Carolina Hyundai still honored the coupon price and were as always excellent in service. Thank You!
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/16/2018 04:21 AM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/16/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Steve M. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Matt"
Matt the service guy was very professional answered all my questions he is a nice guy I would recommend him to anyone
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 10:35 AM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/15/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Melissa M. on 02/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
I was impressed with the service I received for the first time being there. I will be going back!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/14/2018 04:59 PM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/15/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Keith M. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Employees "
Great people and great service and the waiting area was very nice
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 04:02 PM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/15/2018

Brenda,  thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Stephen V. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai of High Point "
I havent had a newer car in a long time. Hyundai of High Point made it really easy . The customer service was awesome. Didnt take long for them to service my vehicle and they where very informative.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 05:22 PM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/14/2018

Brenda,  thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Rebecca H. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people and quick service"
I was greeted at the door and practically before I gotten seated inside my car was being taken into the service bay. Less than an hour later I was on my way with a freshly serviced, tire-rotated, recall-done, inspected, washed, and vacuumed car. What more could I ask for?
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 11:51 AM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/13/2018

Brenda,  thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Brenda H. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always knowledgeable and prompt."
I have been using Carolina Hyundai of High Point for all maintenance on my car for four years and have never been disappointed. I am always greeted at the door by a friendly service worker and any concerns are taken care of promptly, always checking for all required maintenance and any recalls. Even though it is a very busy service center, I am always kept abreast of progress and approximate time of completion.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/12/2018 04:43 PM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/13/2018

Brenda,  thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

George B. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice People"
Nice visit.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/12/2018 06:43 AM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/12/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Dawn G. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The sales staff all the way down to the service department staff."
This is our second purchase from Carolina Hyundai of High Point, me and my wife where very pleased with the whole staff there. They do not push you into anything, they take there time to help you find what you are looking for and to find the right finance to get you in it. Me and my wife will for sure go back there when we get ready for our next purchase.
Thank you Carolina Hyundai of High Point for all you do!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/10/2018 07:39 AM
Eric J D., Service Manager at Carolina Hyundai of High Point responded on 02/11/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Verified Customer on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Job"
I only let one place do my work and Carolina Hyundai is the best
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/09/2018 08:39 AM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/09/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Stuart S. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They care about the customer"
After years of dealing with other car dealer device, it was a pleasure to work with The Service Dept at High Point Hyundai
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/08/2018 06:28 PM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/09/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Tammy C. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone friendly"
Everyone were pleasant as well as prompt and reasonable time.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/07/2018 02:12 PM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/08/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Tessa L. on 02/07/2018
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"The people that work there"
When I brought my car in on 1/25/18 if was for an Oil change and also to have a ticking noise that had just started overnight looked into. I was informed by the nice young man Tim Steinbeck , that my car would be needing a new engine to which my jaw drop to the floor. To which Tim , Assured me he would handle and it would be at no cost to me because it was a recall covered by Hyundai and I would need to leave my car there. They did not have a loaner car so, I had to rent a car for 5 days until they had a car return. Tim was johnny on the spot at getting me in that loaner car as soon as it arrived back and getting me the information that I would need to be reimbursed for having to rent a car for the first five days at my expense. Did I mention the first night I had their loaner car I ran over something in the road ruined the tire on their loaner and took the car back the next day and they replaced the tire and had me rolling again with nothing but positive attitude. This young man took a terrible situation and made it bearable for me. I can not Thank Carolina Hyundai of High Point and Tim Steinback enough for taking care of my 2012 Sonata and getting me back on the road and Happy. I will only Shop Carolina Hyundai of High Point from my Oil Change to the purchase of my next vehicle!!! 5 stars ***** Tim Steinbeck
Sincerely,
Tessa Lawson
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/25/2018
Service Type: Repair
Review Created: 02/07/2018 08:30 AM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/07/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Verified Customer on 02/07/2018
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"They do a great job "
I had no problem they do a good job they get you back quick
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/07/2018 05:35 AM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/07/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Charlie W. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
We're on our 2nd leased car from Carolina Hyundai.. Haven't had a single problem. Everytime my wife or myself have walked through the door we've been treated like family... Would highly recommend this dealer...
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/06/2018 06:08 PM
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ERIC J D. at Carolina Hyundai of High Point responded on 02/07/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Verified Customer on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They get the work done in a timely fashion."
Good work good price.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/02/2018 07:35 PM
Eric J D., Service Manager at Carolina Hyundai of High Point responded on 02/05/2018

Thank you for taking the time to tell us about your visit at CAROLINA HYUNDAI OF HIGH POINT. We appreciate your feedback since it helps us improve our service and your experience. We value your business and look forward to serving you in the future .

Displaying Review 1 - 20 of 1031 in total