Carpenter's Automotive Service

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

386 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 months ago

Reviews


JS
Joe S.
Pennsylvania
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Joe said the facility provided good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Conneautville, PA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
We had a hole in our tire, on my Husbands way home from work he stopped by the shop and they took our car right in and fixed the hole!
Great customer service! Friendly staff and willingness to take care of your car needs!

BW
Bill W.
Conneaut Lake, PA
BMW 750Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Bill said he was able to get a quick appointment and he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

RS
Raymond S.
Conneaut Lake, PA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Raymond said the staff did a good job servicing his vehicle, and completed it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JM
Jesse M.
Saegertown, PA
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Car Oil Change
Great service and quicker than expected turnaround, recommended as always. :)

AC
Anita C.
Meadville, PA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Anita said compared to other business, they are much more friendly and comprehensive.
This review was collected via phone interview by Customer Research Inc.

MW
Marley W.
Conneautville, PA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Service with integrity & a smile🤗
I cannot be more pleased with the honest and reliable service provided at Carpenters. It is such a relief to have someone I can trust with the care of my car. On top of that, the people at Carpenters make it a point to try to remember your name and vehicle and greet you personally when you call and walk in the door. Our town is a better place because of businesses like this.

KB
Kelly B.
Pennsylvania
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Kelly said the business was willing to explain what was going on and they were very helpful. When the business realized they would not be able to fix the vehicle they gave her references.
This review was collected via phone interview by Customer Research Inc.

SA
Scott A.
Cooperstown, PA
Jeep Patriot
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/04/2018
To expensive
74 dollars labor for an oil change and inspection is crazy. I also feel I was attempted to be ripped off on super overpriced tires and got attitude when I decided to take them elsewhere. You are convenient but horribly overpriced. Will not be back.

LG
Laurie G.
Meadville, PA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Recent experience for tire
From beginning to end, service was excellent. very courteous staff and i didnt feel like i was taken advantage of being a woman and being soaked for price.

PH
Preston H.
Meadville, PA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Preston said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Titusville, PA
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Robert said the service was really good. The staff was helpful, it got him right in and it did great work. He was happy with it.
This review was collected via phone interview by Customer Research Inc.

JP
Jeannette P.
Meadville, PA
Chevrolet Captiva Sport Fleet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Jeanette said the business provided good service. This business also helped her when chipmunks took over her vehicle, and the employees ended up applying mesh to the areas to keep them from getting back in.
This review was collected via phone interview by Customer Research Inc.

AP
Asha P.
Franklin, PA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Awesome
This place is a great place to do business

SL
Sandra L.
Meadville, PA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Sandra said the business does good quality work.
This review was collected via phone interview by Customer Research Inc.

WP
Walter P.
Meadville, PA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018
Found problem - solved problem
After engaging my emergency brake, the "brake" light would not go off after the brake was released. Carpenter's found that the problem was caused by a short in the wire attached to the front wheel bearing and not related to the brake cable at all. Replacement of the wheel bearing solved the problem.

RZ
Ruth Z.
Meadville, PA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018
They make appointment quickly.
Very satisfied with the service.

RH
Richard H.
Meadville, PA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Spoke with Carol. She said her vehicle had to wait a week for service. She was very pleased with her service. The service price was less than she expected.
This review was collected via phone interview by Customer Research Inc.

TH
Tricia H.
Pennsylvania
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Tricia said the people at the business are nice.
This review was collected via phone interview by Customer Research Inc.

WP
Walter P.
Meadville, PA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
Fast and accurate service at reasonable prices are always first at Carpenters!
Brought my car in for scheduled service which was accomplished while I waited in about an hour. Really nice!

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