Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

293 Reviews

99% Would Recommend
Latest Review about 15 hours ago

Reviews


JW
John W.
Conneaut, OH
Kia Sorento
Verified Customer
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04/25/2019
Consistent quality.
Again, as always, two thumbs up at Lake Erie Auto.

GD
Glen D.
Conneaut, OH
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Glen said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LB
Lisa B.
Conneaut, OH
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Amazing service
The staff is friendly, fast, and efficient work. Welcoming environment for sure Professional all the way around. I have and will continue to recommend LakeErie Automotive!

MS
Matthew S.
Conneaut, OH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Always good work
We have been going to Thom for a couple years now and have received exceptional service. From oil and belt changes to engine work we have never had a lasting issue- the couple of times we have, Thom has been quick to resolve it. His honesty and customer service keep us coming back.

CY
Carol Y.
Jefferson, OH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Great local shop for auto repair
Fast, courteous service. Itemized list of work that was done and a list of what needed done. Gave suggestions on prioritizing work that needed done and explained things thoroughly without rushing. Reasonable pricing .

DR
Dan R.
Conneaut, OH
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
D. Rozalski
Great Staff, Great Service! Recommended

BN
Bill N.
Conneaut, OH
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Van oil change
Our van was oil change was done quickly and efficiently! An assessment was also made of any issues found during inspection making us aware of any problems with our vehicle.

DO
Don O.
Conneaut, OH
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Sevice
Great service and friendly staff

JP
James P.
Conneaut, OH
Buick Rainier
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/27/2019 Category: Service
James said he was dissatisfied with the service he received. He would not recommend the business because he was not allowed to talk to Tom the mechanic who he worked with before. He was told the price of the airbags and decided to go somewhere else.
This review was collected via phone interview by Customer Research Inc.

JS
Justin S.
Transfer, PA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Excellent customer service
Great pricing, great service. Super satisfied with all!

RD
Roy D.
Conneaut, OH
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Spoke with Roy's daughter. She said they love Tom and the staff, they have done their work for years. They trust him, and he is honest.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Conneaut, OH
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
Great service
Always wonderful, friendly service! Highly recommend Lake Erie Auto!

BM
Brian M.
Conneaut, OH
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
Oil change
I love Lake Erie Automotive Service. They always are professional, friendly and quick to get the job done.

MA
Margaret A.
Conneaut, OH
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
The people that work there!
I am very please every time I have car repairs. The car techs are very knowledgeable and personal. I feel like I can really trust them

RN
Ronald N.
Conneaut, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Ronald said that the place gave him the best service he's had in a long time.
This review was collected via phone interview by Customer Research Inc.

TL
Teresa L.
Conneaut, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Teresa said the mechanic was very pleasant and the price was reasonable. She also thought the mechanic did a great job.
This review was collected via phone interview by Customer Research Inc.

PH
Phillip H.
Conneaut, OH
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Always professional
Always have the best experience here. Professional, caring and most of all, honest with the customer. I don't let anyone else service my vehicles.

DH
Debbie H.
Ashtabula, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Excellence
Thom is soooo knowledgsble and efficient. And his staff are all accommodating and friendly.

LT
Linda L. T.
Conneaut, OH
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Excellent, friendly care.
I appreciate that my car is getting really good care,
that what is fixed stays fixed,
that my car is inspected thoroughly each oil change and I am advised of how urgent certain upkeep issues are or are not so that I can prepare financially ,
that I never feel pressured or given the “upsell”,
that I am treated with respect and friendliness which makes me comfortable and confident in the team who are taking care of this important part of my life.

SF
Susan F.
Conneaut, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Tire repair
slow leak in tire repaired in less than 30 min. They are always efficient, courteous, professional. Their reliable and trusted service is such a blessing! I always have my truck and car maintenance and repair completed by Lake Erie Auto. Thanks and keep rolling!

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