Here at CarZone we are a one stop shop for many types of vehicle services. From simple oil changes to body repair.Some other repairs we do:
Brakes
Flushes
A/C Services
Inspections
Suspension
Paint Work
Here at CarZone we are a one stop shop for many types of vehicle services. From simple oil changes to body repair.Some other repairs we do:
Brakes
Flushes
A/C Services
Inspections
Suspension
Paint Work
I was in an accident and had my car towed to this lot. Car was declared a total loss by the insurance company, and zero work was done on the vehicle. The repair shop then sent me a bill for $4,850.00.
The charges were for:
$3,600 for storage - Texas statute, section 85.703 states that a repair shop must send notification of any fees that will be charged BEFORE they can charge any such fees. When I asked the shop for proof of notification, I was told there was no proof. Notification had not occurred, yet they are still trying to charge me thousands of dollars
$550 for towing - This charge is actually FRAUD - AAA towed my car to the lot and AAA also covered the cost of that tow, so I don’t know where this $550 came from. When I requested a receipt for the cost of the tow, they told me they did not have any receipt. Plus, their website says “free towing with any service”. They charged me for the service of a “tear down”, so even if they DID have to tow the car (they didn’t, AAA towed it), it should have been free of charge according to their own website.
$250 for an admin fee,
$450 for a tear down.
I sent them a letter by certified mail in the attempt to resolve this issue, and no one from the business has contacted me. My next steps are to file complaints with BBB, the Texas attorney general, the licensing commission and the Texas Department of Motor Vehicles. It is probably in your best interest to find another car repair shop.