Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

489 Reviews

100% Would Recommend
Latest Review about 5 hours ago

Reviews


Verified Customer
Redmond, WA
Toyota Land Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2019
Fast, Efficient and Spot On
Really appreciate these guys getting my car fixed. It was expensive, but they were spot on with the estimated costs. Only bugaboo was interior smelled a bit of cigarettes.

MS
MARTIN S.
Redmond, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Courteous reception with honest analysis and quote for recommended services and repairs .
Needed a second opinion for services and repairs for my Subaru Forester. Discussed history of the Car with Caleb Easley GM/Owner of Cascade. I requested an analysis and their recommendations. One day taken to inspect my car, prepare a written analysis of conditions, with recommendations, and a quote for repair/services. We discussed and came to an agreement for a plan. Service and repairs were completed in 1 and 1/2 days. Cost was as quoted, and less than what dealer estimates were (not revealed prior) for same repairs and services. Very pleased with courtesy of the Cascade Staff and knowledge of their Mechanics.

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Weldon D.
Redmond, WA
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Weldon said he is a friend of the owner and they do a great job. He appreciates them.
This review was collected via phone interview by Customer Research Inc.

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Riley W.
Duvall, WA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Riley said this business has good people and it always helps him out, but they are a little pricey.
This review was collected via phone interview by Customer Research Inc.

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Beate R.
Washington
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Beate said she always has a good experience at the business. The staff are always so polite and cheerful and really listen. They've helped her so much it's amazing.
This review was collected via phone interview by Customer Research Inc.

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Axton B.
Washington
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Axton said that Caleb and the front office staff are phenomenal. The business was able to fix the original issue, but he had to bring the vehicle back the next day because of a different problem that sprung up after the first service.
This review was collected via phone interview by Customer Research Inc.

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Edwin M.
Washington
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Edwin said that he trusts the place, they explain everything every time and do the work well.
This review was collected via phone interview by Customer Research Inc.

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Scott T.
Monroe, WA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Scott said the business is honest, helpful, friendly, and professional. He has been taking his family vehicles to the business for 8 years. He enjoys the service.
This review was collected via phone interview by Customer Research Inc.

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CANDY and RICK M.
Redmond, WA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Thank you!
We love Caleb and his crew. We always feel that we are given honest information about our vehicles repair/maintenance needs.

DK
Daniel K.
Kirkland, WA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Daniel said he has never had a problem. They are timely. They are accurate with no surprises.
This review was collected via phone interview by Customer Research Inc.

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JASON G.
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Great mechanics, reliable service
I’ve been going to Cascade auto for the last seven years. Their service was prompt, thorough,And they always exceeded my expectation in customer service. I highly recommend them as the place to go for regular maintenance on your vehicle

GN
Gail N.
Redmond, WA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Gail said she has returned to the business for service several times. The staff was wonderful.
This review was collected via phone interview by Customer Research Inc.

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Natasha N.
Redmond, WA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Natasha said the business's staff is always friendly and helpful. She said they do good work and in the time frame they give.
This review was collected via phone interview by Customer Research Inc.

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Joey G.
Kirkland, WA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Joey said Caleb kept him informed about the services for his vehicle. The communication was good.
This review was collected via phone interview by Customer Research Inc.

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Steve L.
Washington
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Steve said he is very happy with the work the business did. They were timely and polite.
This review was collected via phone interview by Customer Research Inc.

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Rebecca K.
Washington
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Rebecca said the employees were quick and informative.
This review was collected via phone interview by Customer Research Inc.

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Amy S.
Washington
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Amy said the business is easy to deal with and their services are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

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Arlin T.
Sammamish, WA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Arlin said this business had good service.
This review was collected via phone interview by Customer Research Inc.

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Cristina B.
Redmond, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Christina said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Peter M.
Washington
BMW X5 M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Peter said the staff provided good quality service, and did exactly what he asked.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 489 in total