Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

478 Reviews

100% Would Recommend
Latest Review 9 days ago

Reviews


GN
Gail N.
Redmond, WA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Gail said she has returned to the business for service several times. The staff was wonderful.
This review was collected via phone interview by Customer Research Inc.

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Natasha N.
Redmond, WA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Natasha said the business's staff is always friendly and helpful. She said they do good work and in the time frame they give.
This review was collected via phone interview by Customer Research Inc.

JG
Joey G.
Kirkland, WA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Joey said Caleb kept him informed about the services for his vehicle. The communication was good.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Washington
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Steve said he is very happy with the work the business did. They were timely and polite.
This review was collected via phone interview by Customer Research Inc.

RK
Rebecca K.
Washington
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Rebecca said the employees were quick and informative.
This review was collected via phone interview by Customer Research Inc.

AS
Amy S.
Washington
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Amy said the business is easy to deal with and their services are reasonably priced.
This review was collected via phone interview by Customer Research Inc.

AT
Arlin T.
Sammamish, WA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Arlin said this business had good service.
This review was collected via phone interview by Customer Research Inc.

CB
Cristina B.
Redmond, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Christina said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
Washington
BMW X5 M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Peter said the staff provided good quality service, and did exactly what he asked.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
Washington
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Paul said the service was great.
This review was collected via phone interview by Customer Research Inc.

PL
PETER L.
Woodinville, WA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
2004 Camry LE Regular Maintenance
Very pleased! Cascade performed the maintenance on time and at a fair price.

JB
John B.
Seattle, WA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
John said they are really good, they communicate well, and they let him know what the price will be before the repairs are made.
This review was collected via phone interview by Customer Research Inc.

RM
Russ M.
Redmond, WA
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Russ said everything went great.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Bothell, WA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Jim said he always gets taken care of there, and is a repeat customer.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Washington
Mazda MPV
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
John said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

SE
Shawn E.
Washington
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Shawn said his vehicle had an ongoing problem with his front right wheel. He was frustrated because it wasn't getting completely fixed and he had been in 3 times in total. Caleb offered awesome customer service. He offered to do the repair and not to charge the full price. If it worked he could pay. If it didn't work, he wouldn't be charged. The repair did work and he called the facility 1 1/2 weeks later to let them know and to pay for the repairs.
This review was collected via phone interview by Customer Research Inc.

TS
Trevor S.
Kirkland, WA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Trevor said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Washington
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Jeff said they did what they said. They kept him advised on the parts needed to complete the service. The vehicle is running fine. He wants to schedule an appointment for next month to have more work performed.
This review was collected via phone interview by Customer Research Inc.

NM
Nick M.
Seattle, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Nick said service is always great at this facility.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Washington
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
David said this business accommodated him when they were very busy. They fixed his vehicle quickly, without any fuss, at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 478 in total