Cascade Collision Repair - Orem


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

823 Reviews

99% Would Recommend
Latest Review 9 days ago
Lucas M. on 07/22/2011
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Lucas said he would have given them a top rating if they had communicated with him better during the repairs. He received one call to update him on the status of the vehicle and the repairs took 2 weeks. With the exception of the lack of communication everything was good.
Category: Collision
Service Date: 07/08/2011
Review Created: 07/22/2011
Paul W. on 07/20/2011
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Paul said the representatives did a great job, but they forgot to do a touch up on the back of the vehicle on the upper part of the tail gate portion. They also forgot the bottle of touch up in his vehicle. He was absolutely satisfied with the courtesy and professionalism of the staff.
Category: Collision
Service Date: 07/13/2011
Review Created: 07/20/2011
Bryce B. on 07/20/2011
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Bryce said the outside of his vehicle wasn't washed. He stated the business did a good job.
Category: Collision
Service Date: 07/15/2011
Review Created: 07/20/2011
Tony G. on 07/19/2011
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Tony said the body work was excellent. He mentioned that Clayton is awesome.
Category: Collision
Service Date: 07/15/2011
Review Created: 07/19/2011
Marilyn C. on 07/18/2011
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Marilyn said she loved her repair service experience, and she is a happy customer. She was absolutely satisfied with the courtesy and professionalism of the personnel. The representatives were very professional, friendly, and they performed a great job at the business. She has also used the business for repair services on her vehicle twice.
Category: Collision
Service Date: 07/05/2011
Review Created: 07/18/2011
Dennis N. on 07/15/2011
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Dennis said they did a great job. He found out about this business from the billboard they have posted.
Category: Collision
Service Date: 06/27/2011
Review Created: 07/15/2011
Jack D. on 07/14/2011
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Jack said this business had told him they would make a reservation for a rental vehicle and that did not happen. Also the vehicle was a couple of days late but he did not ask them why.
Category: Collision
Service Date: 06/30/2011
Review Created: 07/14/2011
This review was collected via phone interview by Customer Research Inc.
Shantel B. on 07/13/2011
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Shantel said everything was great.
Category: Collision
Service Date: 07/08/2011
Review Created: 07/13/2011
This review was collected via phone interview by Customer Research Inc.
Derek A. on 07/12/2011
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Derek said he received his vehicle before the promise set time but some of the paint got into his interior.
Category: Collision
Service Date: 07/08/2011
Review Created: 07/12/2011
This review was collected via phone interview by Customer Research Inc.
Thomas M. on 07/12/2011
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Thomas said this business is a good place.
Category: Collision
Service Date: 06/28/2011
Review Created: 07/12/2011
This review was collected via phone interview by Customer Research Inc.
Jeffery P. on 07/12/2011
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Spoke with Wendy. She mentioned the business gave them 3 different times the vehicle would be ready in the end the vehicle was delayed almost a week overall. However, she doesn't recall the reason for the delay. The business did offer them a rental vehicle, but she needed her vehicle because she had to leave town. Wendy would recommend the business, but would advise to consider the vehicle may be delayed.
Category: Collision
Service Date: 07/08/2011
Review Created: 07/12/2011
This review was collected via phone interview by Customer Research Inc.
Jared S. on 07/12/2011
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Spoke with Tammy. She said it was a good job.
Category: Collision
Service Date: 07/06/2011
Review Created: 07/12/2011
This review was collected via phone interview by Customer Research Inc.
Robert H. on 07/02/2011
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Robert said he appreciated everything this business has done for him and he will always use them from now on.
Category: Collision
Service Date: 06/08/2011
Review Created: 07/02/2011
This review was collected via phone interview by Customer Research Inc.
Ben C. on 06/30/2011
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Ben said he is 100 percent satisfied with the quality of the repair as well as the courtesy and professionalism of the personnel.
Category: Collision
Service Date: 06/16/2011
Review Created: 06/30/2011
This review was collected via phone interview by Customer Research Inc.
Matt M. on 06/29/2011
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Matt said he would rate his overall experience as a 4 because of the situation. He said the situation was he was in an accident and did not elaborate more.
Category: Collision
Service Date: 06/15/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.
Jennifer L. on 06/29/2011
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Jennifer said the personnel were very helpful and friendly and they explained everything so she understood it. She added that this was a good experience.
Category: Collision
Service Date: 06/16/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.
Craig N. on 06/29/2011
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Craig said he had just been driving his vehicle and it was awesome. Ken Garff Audi referred him, and this business did a great job.
Category: Collision
Service Date: 06/16/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.
Samantha W. on 06/29/2011
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Samantha said her vehicle was 2 days late because this business found additional damage.
Category: Collision
Service Date: 06/09/2011
Review Created: 06/29/2011
This review was collected via phone interview by Customer Research Inc.
Bill P. on 06/27/2011
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Bill said the repair experience was perfect. He added if it was possible he would give the experience a 6.5 rating. In addition, he shared the paint work matches perfectly. Also Bill said his wife stated the vehicle was spotless when it was picked up.
Category: Collision
Service Date: 06/15/2011
Review Created: 06/27/2011
This review was collected via phone interview by Customer Research Inc.
Ryan O. on 06/17/2011
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Spoke with Kendra. Kendra said that she heard about this business on the internet.
Category: Collision
Service Date: 06/10/2011
Review Created: 06/17/2011
This review was collected via phone interview by Customer Research Inc.
Displaying Review 741 - 760 of 823 in total