Cascade Collision Repair - Orem


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

820 Reviews

99% Would Recommend
Latest Review 2 days ago
Samuel M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Samuel said this business was quick and they kept him informed during the work. The vehicle was delayed by two days because of a parts delay.
Category: Collision
Service Date: 10/09/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Skyler P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Skyler said the business is quick and made room for his vehicle.
Category: Collision
Service Date: 10/12/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Kristine C. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kristine said the business was great to work with and they kept her updated during the process.
Category: Collision
Service Date: 10/11/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Sherri S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sherri said the staff was very helpful and fast. Her service was done before the time promised.
Category: Collision
Service Date: 10/02/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Perla M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Perla said the business was able to fix the vehicle.
Category: Collision
Service Date: 10/07/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Ester M. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ester said she was satisfied with the work and the customer service. Her vehicle looked like there had been no damage done to it and was finished in a timely manner. Josh really made her feel comfortable, really cared about her happiness and answered all her questions.
Category: Collision
Service Date: 10/05/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Mohan D. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mohan said they did a good job. He learned about this business when he ran a Google search.
Category: Collision
Service Date: 09/25/2017
Review Created: 10/07/2017
This review was collected via phone interview by Customer Research Inc.
Monica W. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Monica said the business is very professional.
Category: Collision
Service Date: 09/11/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Dan S. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said it was a good experience from start to finish.
Category: Collision
Service Date: 09/28/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Andrea N. on 10/05/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Valued my time!"
Scott at Orem location was SO amazing! When I told him that I needed an estimate he said it would take 20-30 minutes but that if I didn't want to wait he would be happy to email it to me. That was perfect because I was on my lunch hour. Then when we looked at the issue with my car he said he could probably have a technician fix it on the spot, at no charge to me! Thank You, Scott, and to your technician friend! I will definitely recommend Cascade to all!
Service Date: 10/05/2017
Review Created: 10/05/2017 01:12 PM
Lynne A. on 09/27/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good repair, fast and good communication"
They got me in fast and got me done in just a few days. Their customer service was friendly and thorough. I loved working with these guys. I would go back if I had another issue. They have great communication through the whole process which I appreciated.
Service Date: 08/07/2017
Review Created: 09/27/2017 11:04 AM
Jonathan M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jonathan said the business was professional, friendly and they always get the work done.
Category: Collision
Service Date: 09/15/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Steve H. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said this business was quick and they kept him informed during the repair process.
Category: Collision
Service Date: 09/08/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Charles G. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said this business did really well. They did what they said they were going to do and everything turned out well.
Category: Collision
Service Date: 08/25/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Paul W. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said the business provides great customer service and quality work.
Category: Collision
Service Date: 08/28/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Karla H. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Dean. He said this business always does a good job but his vehicle was a day or two late because of a parts delay.
Category: Collision
Service Date: 08/21/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Dan G. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said the business is awesome. They sent him text updates and they were quick. He found out about them when he ran a Google search.
Category: Collision
Service Date: 09/07/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Andrew S. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said the interior of his vehicle was a little dirty but he didn't know how much of that may have been from before.
Category: Collision
Service Date: 09/01/2017
Review Created: 09/13/2017
This review was collected via phone interview by Customer Research Inc.
David V. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said this business did a great job.
Category: Collision
Service Date: 08/17/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Valinda V. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Valinda said the business communicated well.
Category: Collision
Service Date: 08/16/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 670 in total