Cascade Collision Repair - Orem


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

824 Reviews

99% Would Recommend
Latest Review 1 day ago
Tina K. on 09/13/2017
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Tina said the business left the inside of the vehicle a little dirty from their work. On the back of the vehicle there were some can marks. The work performed was very good.
Category: Collision
Service Date: 08/25/2017
Review Created: 09/13/2017
This review was collected via phone interview by Customer Research Inc.
Pam S. on 09/13/2017
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Pam said it took a lot longer than it should have but that was the only thing wrong. The vehicle was delayed by four days but she was not given a reason for the delay. It might have been because the person who made the promise was on vacation.
Category: Collision
Service Date: 08/18/2017
Review Created: 09/13/2017
This review was collected via phone interview by Customer Research Inc.
Jess F. on 08/22/2017
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Jess said he was treated well, he was happy with the service and had no problems. His vehicle was delayed by a day or two but he was not given a reason for the delay. He saw this business on Facebook.
Category: Collision
Service Date: 08/14/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Bradey B. on 07/14/2017
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Bradey said the business provided a good experience. They were a day late with the repair work but he did not know why.
Category: Collision
Service Date: 06/21/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Bryan K. on 06/16/2017
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Bryan said he was pleased with the service this business provided.
Category: Collision
Service Date: 06/02/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Anton N. on 06/05/2017
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Anton said there was no paint work performed. The bumper is not aligned with the vehicle correctly so he will not recommended them.
Category: Collision
Service Date: 05/27/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Austin A. on 05/05/2017
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Austin said his overall experience was very good. It was a little more expensive than he wanted. This business was beautiful. He found them through Google.
Category: Collision
Service Date: 04/18/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Brittany J. on 05/03/2017
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Brittany said the wrong bumper was used for her vehicle and the muffler is burning a hole in it. She plans to return to address this issue.
Category: Collision
Service Date: 04/10/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Amy H. on 04/04/2017
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Amy said the vehicle was delayed.
Category: Collision
Service Date: 03/07/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Roger B. on 03/04/2017
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Spoke with Laura. She said the repair took a really long time. It took 1-2 days longer, but she does not know why. She appreciated Josh's awesome, thorough and great customer service. She would like to see hot cocoa in the waiting area.
Category: Collision
Service Date: 01/27/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Jackson A. on 03/02/2017
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Jackson said the repairs were good. They turned off the air bags and he does not know how to turn them back on. He has to go back for that.
Category: Collision
Service Date: 02/17/2017
Review Created: 03/02/2017
This review was collected via phone interview by Customer Research Inc.
Roy S. on 02/02/2017
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Roy said they provided excellent service.
Category: Collision
Service Date: 01/07/2016
Review Created: 02/02/2017
This review was collected via phone interview by Customer Research Inc.
Mike H. on 02/02/2017
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Mike said he has gotten really good service from the business but recently he has had to take it back due to problems. He was not satisfied with the quality of the body work or paint work performed on the vehicle as this is part of the reason he has to take it back.
Category: Collision
Service Date: 01/23/2017
Review Created: 02/02/2017
This review was collected via phone interview by Customer Research Inc.
Jordan M. on 02/02/2017
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Jordan said he liked the service at the business but he had to go back because of clips missing on the bottom of his vehicle.
Category: Collision
Service Date: 01/13/2017
Review Created: 02/02/2017
This review was collected via phone interview by Customer Research Inc.
Sierra P. on 01/04/2017
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Sierra said when she received her vehicle, the alignment seemed to be a little off. It still needs to be repaired. They did a great job with everything else.
Category: Collision
Service Date: 12/14/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Steven H. on 01/04/2017
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Steven said this business did a good job. They just took extra time to get the job done. His vehicle was delayed by three days because they couldn't get the paint job right.
Category: Collision
Service Date: 11/21/2016
Review Created: 01/04/2017
This review was collected via phone interview by Customer Research Inc.
Bryan K. on 01/03/2017
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Bryan said he had a pleasant experience at this business. The estimate was way off and the final price was twice the original amount, which was painful. His vehicle was delayed an unspecified amount of time due to the change in the estimate.
Category: Collision
Service Date: 11/12/2016
Review Created: 01/03/2017
This review was collected via phone interview by Customer Research Inc.
Richard L. on 12/04/2016
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Richard said this facility did what he wanted them to do. He would recommend them to others.
Category: Collision
Service Date: 11/18/2016
Review Created: 12/04/2016
This review was collected via phone interview by Customer Research Inc.
Kimberly G. on 12/02/2016
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Kimberly said this business never got back to her about the status of her vehicle. She took her vehicle to them and never heard back from them. She had to be the one to contact them to see how things were going. Her vehicle was delayed by three days but she was not given a reason for the delay.
Category: Collision
Service Date: 10/25/2016
Review Created: 12/02/2016
This review was collected via phone interview by Customer Research Inc.
Conner W. on 11/03/2016
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Conner said there was a miscommunication about the price but the business does excellent work. They even vacuumed his vehicle. They kept his vehicle longer than expected because after the work was completed, they felt they could do a better job on the paint work. He learned about the facility after doing a Google search.
Category: Collision
Service Date: 09/16/2016
Review Created: 11/03/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 124 in total