Cascade Collision Repair - Provo

Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

936 Reviews

98% Would Recommend
Latest Review 18 days ago

Reviews


LL
Leslie L.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Collision
Leslie said the business was good to work with and explained the work that was done. She did not have any body work or paint work done. They added rubber padding to her bumper.
This review was collected via phone interview by Customer Research Inc.

IH
Ian H.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Collision
Ian said he had no problems with the staff or service at this business.
This review was collected via phone interview by Customer Research Inc.

KS
Kala S.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Collision
Kala said the staff members at this business were super accommodating, and they worked around her schedule. It was a great experience.
This review was collected via phone interview by Customer Research Inc.

ML
Mary L.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Collision
Mary said the place's employees were very nice, and were always keeping her updated. They helped her in dealing with the insurance company and stayed after hours to do so. Her vehicle was ready early and was completely cleaned. It was better than clean. It looks brand new.
This review was collected via phone interview by Customer Research Inc.

LH
Lara H.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Collision
Lara said the staff was quick, efficient and helpful. The vehicle itself was ready a day later than promised. No reason was given. The interior of the vehicle was returned clean.
This review was collected via phone interview by Customer Research Inc.

BB
Brandon B.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Collision
Brandon said the staff was clear, honest and precise. They were very accommodating.
This review was collected via phone interview by Customer Research Inc.

VC
Vicki C.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Collision
Spoke with Daniel. He said the staff was helpful and had his vehicle done on time.
This review was collected via phone interview by Customer Research Inc.

HC
Hattie C.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Collision
Hattie said the customer service was really great. The employees were friendly and helped her out quickly.
This review was collected via phone interview by Customer Research Inc.

JL
Jarom L.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Collision
Jarom said the staff treated him well and the work performed was good.
This review was collected via phone interview by Customer Research Inc.

BB
Bradly B.
Utah
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Collision
Bradly said the business was pretty decent to work with. There were a couple small things on the paint they could have done better with, but he is pretty satisfied.
This review was collected via phone interview by Customer Research Inc.

KP
Kate P.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Collision
Kate said the work was done well, and staff communicated well with her. She stated her vehicle was late, and she understood why. (Customer chose not to answer all the questions.)
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Collision
Paul said the staff at the business was very open in communicating with him and kept him informed.
This review was collected via phone interview by Customer Research Inc.

MH
Miguel H.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Collision
Miguel said the customer service at this business was really good. They did the work to his expectations. He was really happy with it.
This review was collected via phone interview by Customer Research Inc.

RA
Ronald A.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Collision
Spoke with Debra. She said they did a good job. The vehicle was delayed a day. They did not have a product that they needed.
This review was collected via phone interview by Customer Research Inc.

TH
Tenisha H.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Collision
Tenisha said she had no reason to complain about her experience with this business. Her vehicle was delayed by a day, due to a wrong part received. She was referred also to this facility by Hyundai, and by a personal friend.
This review was collected via phone interview by Customer Research Inc.

HH
Heather H.
Provo, UT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Great Job
We have been here a few times. They get the job done right and in pretty good time. They have had to order in our electric window buttons for a couple windows, the order comes in a few days and they get it installed in good time.

This time I took in a paint pen from my car dealer for some touch up paint. They paint pen from the dealer was useless, so one of the guys made up some paint for me and did the touch up for me. He did a great job.

RE
Ryan E.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Collision
Ryan said the business did a good job and communicated well.
This review was collected via phone interview by Customer Research Inc.

DH
Debbie H.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Collision
Debbie said the staff members at the business were good with getting her updates and explaining everything. She was unhappy that the business charged her an additional tow charge.
This review was collected via phone interview by Customer Research Inc.

TL
Tyler L.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Collision
Tyler said the business was quick and handled everything really well. The only issue he has is that the bumper doesn't quote match his paint color, so he is hoping they will be willing to try blending it again to get a closer match.
This review was collected via phone interview by Customer Research Inc.

BO
Bradley O.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Collision
Bradley said the staff got everything done as they said. He has no complaints, though he did notice scratches on the back where the work was done, on the back end.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 936 in total