Hart County Automotive Solutions

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

368 Reviews

99% Would Recommend
Latest Review 9 months ago

Reviews


JA
Joyce A.
Munfordville, KY
Chevrolet Avalanche
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/19/2017 Category: Service
Joyce said this business was friendly and they left her vehicle nice and clean. It took a while to get repaired. They kept promising her it would be ready the next day and it never was until a week later. The prices are high.
This review was collected via phone interview by Customer Research Inc.

TH
Tyler H.
Munfordville, KY
Dodge Ram Van
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/01/2016 Category: Service
Tyler said the business did good work. However, they took longer than expected for the repair work and he did not know why.
This review was collected via phone interview by Customer Research Inc.

CB
Catherine B.
Munfordville, KY
Ford Focus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/07/2016 Category: Service
Catherine said they had her vehicle for 2 months and didn't fix the problem. They referred her to the dealership because her vehicle was covered under warranty.
This review was collected via phone interview by Customer Research Inc.

EJ
Ewell J.
Kentucky
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/01/2016 Category: Service
Ewell said he has taken his vehicle to this business 2 times and it still has the same problem so he is going to take it to another facility for a second opinion.
This review was collected via phone interview by Customer Research Inc.

DS
Dawn S.
Munfordville, KY
Oldsmobile Alero
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/05/2015 Category: Service
Dawn said the business is friendly and very helpful. She was particularly impressed with the business when they printed out a picture with pieces named and explaining exactly what had to be done to her vehicle. The visual was big. The business did not tell her the price of the repairs before repairing the vehicle. She would have liked to know the charges before they actually did the work.
This review was collected via phone interview by Customer Research Inc.
Dwayne S. from Hart County Automotive Solutions responded on 03/27/2015

Dawn,
Thank you for the review, it has helped us implement policy so that customers are aware of possible charges before the technician begins his work. No one likes unexpected charges whether they are large or small. Glad you found the information on your vehicle helpful and would welcome the opportunity to  see you again.

Hart County Automotive Solutions

Displaying all 5 Review