Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

889 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


DC
DANNY C.
Louisville, KY
Acura TSX
Verified Customer
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06/21/2019
Very honest people that do quality work!
Honest people doing quality work!

LH
LARRY H.
Louisville, KY
Chrysler 300
Verified Customer
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06/21/2019
Great Service
I have been using R&W Automotive for my routine service and repairs for around 15 years. Needless to say I am well satisfied or I would not keep going back for my automotive needs. I highly recommend Scott and his staff.

Larry Hartlage

BM
Billy M.
Louisville, KY
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Billy said they did a good job and his vehicle is running.
This review was collected via phone interview by Customer Research Inc.

RE
RICK E.
Louisville, KY
Ford Econoline Cargo Van
Verified Customer
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06/20/2019
Customer
Very thorough

JP
James P.
Kentucky
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
James said this business did a good job. He did not get a written print out of work they did , but other than that, they did a great job
This review was collected via phone interview by Customer Research Inc.

FM
Frank M.
Louisville, KY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Frank said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

JP
JERRY P.
Louisville, KY
Honda Accord Sdn
Verified Customer
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05/29/2019
Jerry Porter
Great place to get your vehicles worked on

LH
LARRY H.
Louisville, KY
Toyota Camry
Verified Customer
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05/20/2019
Satisfied
I have been a customer for 15 years. R&W keeps me coming back with great service and reasonable prices.

JJ
Jammie J.
Louisville, KY
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2019 Category: Service
Jammie said the service was good however there was some miscommunication when trying to retrieve her vehicle.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Louisville, KY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Jennifer said the business staff were nice and the service was completed quickly.
This review was collected via phone interview by Customer Research Inc.

BW
Beverly W.
Louisville, KY
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05/10/2019
Very Reliable and honest pricing
We expect good service at a decent pricing and are never disappointed.

MS
Micheal S.
Louisville, KY
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Micheal said that the place is great, they take care of his daughter's vehicle and she loves them. They are good people to work with and he doesn't have to worry about it because they take care of her for him.
This review was collected via phone interview by Customer Research Inc.

TD
Timothy D.
Louisville, KY
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Timothy said the employees took care of his service needs. They informed him of the necessary repairs. They did not try to over sale the work.
This review was collected via phone interview by Customer Research Inc.

CL
CATHY L.
Louisville, KY
Ford Focus
Verified Customer
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04/09/2019
Great service and staff
I have been going to them for many years. I always get the service I expect to get. The staff are like family to me. I wouldn’t go anywhere else.

CW
Cierra W.
Louisville, KY
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Cierra said the business explained and showed her what was going to be done on vehicle, and the business didn't try and up sale her on anything expensive or unneeded.
This review was collected via phone interview by Customer Research Inc.

SM
Stacy M.
Louisville, KY
Saturn Aura
Verified Customer
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04/06/2019 Category: Service
Stacy said that the place is good every time, they are really helpful and do a great job. They are super friendly people.
This review was collected via phone interview by Customer Research Inc.

TC
Troy C.
Louisville, KY
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Troy said he doesn't go anywhere else for service.
This review was collected via phone interview by Customer Research Inc.

BG
Brock G.
Kentucky
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Brock said the business is efficient and quick and the people are kind.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Harrods Creek, KY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
John said he is satisfied with the service provided by the business.
This review was collected via phone interview by Customer Research Inc.

AD
Austin D.
Louisville, KY
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Austin said the environment was comfortable. They were really friendly.
This review was collected via phone interview by Customer Research Inc.