Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 923 Reviews )

99% Would Recommend
Latest Review 4 days ago

Reviews


RR
Ron R.
Louisville, KY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2019 Category: Service
Ron said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Kentucky
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
James said this business did a good job. He did not get a written print out of work they did , but other than that, they did a great job
This review was collected via phone interview by Customer Research Inc.

JJ
Jammie J.
Louisville, KY
Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2019 Category: Service
Jammie said the service was good however there was some miscommunication when trying to retrieve her vehicle.
This review was collected via phone interview by Customer Research Inc.

BG
Bruce G.
Louisville, KY
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Service
Bruce said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AF
Adam F.
Louisville, KY
Toyota Land Cruiser
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Adam said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LS
Leonard S.
Kentucky
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2018 Category: Service
Leonard said they were a little expensive.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Kentucky
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Spoke with Troy. He said he thinks the business was really good, as far as the work. It was a little expensive, but it was great work.
This review was collected via phone interview by Customer Research Inc.

FK
Fred K.
Louisville, KY
Ford Tempo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Fred said he was happy with the pricing, but it could have been a little bit more judicial.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Louisville, KY
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Joe said the time it took was a little off but other, than that the mechanic worked really hard to solve the problem. All of the staff members were very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Kentucky
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Chris said he really appreciates how Scott was being very helpful, nice and fair. There was just a difference of opinion as far as what to do with the vehicle. He will be back and he will continue to bring his vehicle in.
This review was collected via phone interview by Customer Research Inc.

SB
Sidney B.
Louisville, KY
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Sidney said the business did a good job but they are breaking in a new employee, and it was frustrating.
This review was collected via phone interview by Customer Research Inc.

LC
Leonard C.
Louisville, KY
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018 Category: Service
Leonard said the staff were super nice and friendly. He would go back. His vehicle was dropped off on Monday for a radiator change, and they were supposed to be done by Thursday. One of the parts snapped. They had to fix it and wanted the glue to dry. As a result, he did not get his vehicle back until Monday or Tuesday of the following week. The service was astronomically slow for performing a 3 hour labor job. He would use them again, and he hopes they would be faster. They did keep him updated.
This review was collected via phone interview by Customer Research Inc.

PS
Patrick S.
Louisville, KY
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Patrick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Louisville, KY
Volvo S60
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2018 Category: Service
Michael said the service was not the best. It was slow.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Louisville, KY
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2017 Category: Service
Tom said the service was very good.
This review was collected via phone interview by Customer Research Inc.

KN
Kenneth N.
Louisville, KY
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Spoke with Sherie. She said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

LS
LINDA S.
Louisville, KY
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2017
Convient location
The staff is friendly and thorough and I would give a “5” had it been less expensive.

JP
Jim P.
Louisville, KY
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2017 Category: Service
Jim said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Louisville, KY
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2017 Category: Service
William said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Louisville, KY
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Chris said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.