Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

716 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


SM
Sharon M.
Arroyo Grande, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Sharon said she loved the service. The staff were very good to her. If she needed a ride home they provided one. They did very good work. They did not let her down. She appreciated the good work.
This review was collected via phone interview by Customer Research Inc.

SW
STACY W.
Grover Beach, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Great people
I love supporting a good local business . Great people , very knowledgeable and honest. They are fast and efficient too!!

DM
Douglas M.
Grover Beach, CA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Douglas said the business did exactly what he wanted them too. They had a very reasonable price. He is very happy with them.
This review was collected via phone interview by Customer Research Inc.

AO
Allen O.
Arroyo Grande, CA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Allen said he has been getting his vehicle serviced at this business for 12 years. His vehicle was ready in 15 minutes.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Grover Beach, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Great Customer Service!
When I scheduled my smog appt I was told it would be 5 minutes to have a smog check done. I was skeptical but when I arrived it took 10 minutes. Lol. That was so nice for them as a team to hustle and get it done for me so quickly. Lunch hours go pretty fast so I appreciated their efforts. I was at the Dmv trying to register the vehicle and I misplaced the smog certificate. I called them and they immediately took a picture and sent me a copy of the passed smog certificate. Wow what customer service! That is hard to find now a days. Thank you again for your service.

AE
Ali E.
San Luis Obispo, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Ali said he brought his vehicle in and the staff helped him out.
This review was collected via phone interview by Customer Research Inc.

LS
Leroy S.
Pismo Beach, CA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Leroy said the staff at this facility were nice to him, they got him in and out promptly and the price was right.
This review was collected via phone interview by Customer Research Inc.

DH
DEIDRE H.
Huntington Beach, CA
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
Alternator Repair
Car was periodically loosing its power steering- mph gage going all wacky. Custom Coast Auto diagnosed the issue- fixed the issue at only one visit. New Alternator. Car runs great has 167,000 miles on it.

RW
Ron W.
Rancho Mirage, CA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Rebecca. She said the staff were very honest. They did not work on her vehicle but they were able to tell her what she needed done.
This review was collected via phone interview by Customer Research Inc.

TB
Taylor B.
Arroyo Grande, CA
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Taylor said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
Atascadero, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Don said this business did what he needed to be done.
This review was collected via phone interview by Customer Research Inc.

KO
Kitty O.
Grover Beach, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Kitty said they did a good job and she was in and out in a short time. She said Kathy explained how California mandated testers for older automobiles to be upgraded to buy new equipment explaining why it was so pricey. She was happy and said if she has a problem she will take her vehicle in there again
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Oceano, CA
Chevrolet RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Robert said the service and professionalism of the staff were great. The cost he thinks were too high.
This review was collected via phone interview by Customer Research Inc.

GT
Gary T.
Grover Beach, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Gary said this business provided prompt, courteous service that was very efficient.
This review was collected via phone interview by Customer Research Inc.

DS
Dorothy S.
Grover Beach, CA
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Dorothy said they are very good. She always goes there. She appreciates how honest and fair they are.
This review was collected via phone interview by Customer Research Inc.

DW
Dennis W.
Arroyo Grande, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Dennis said he got what he was looking for at this business.
This review was collected via phone interview by Customer Research Inc.

DH
DIERDE H.
Huntington Beach, CA
Mazda Mazda5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
Trustworthy
My car was super squirrelly and you all put new struts and ball joint in car. Just came back from Orange County and the car ran great- steering is tighter and more stable. The steering wheel still vibrates at 60 mph , but maybe that because of a different issue. All in all, thank you very much, Y Mazda 5 thanks you! A safe ride.

RB
Richard B.
Nipomo, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Richard said he didn't have an appointment and the staff were able to get him in and out.
This review was collected via phone interview by Customer Research Inc.

ST
Sandy T.
Nipomo, CA
INFINITI EX35
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Sandy said the service took longer than she expected, she thought it would be completed in 1 hour, but it took 4 hours to complete.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Grover Beach, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Michael said the staff know what they are doing.
This review was collected via phone interview by Customer Research Inc.