Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

773 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 1.33333/5rating 1.33333rating 1.33333rating 1.33333rating 1.33333
98% Would Recommend
Latest Review 5 days ago

Reviews


MH
MICHAEL H.
Concord, NC
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Once again, they do the unusual
No appointment, last hour of the work day, and, they not only say yes to my needs for my truck but get it done in 40 minutes instead of a couple of hours. On top of that, they insured I got what I needed and not what they wanted me to get. It is beyond me why anyone that owns a vehicle in this area does not utilize the very best repair/service facility anywhere in this State. Thank you again, and again.

JC
Joe C.
North Carolina
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Joe said the business has always done a good job and has stood behind their work.
This review was collected via phone interview by Customer Research Inc.

VG
Vicky G.
NC
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Vicky said she had to wait an hour and a half on the service she needed. She appreciated them honoring her Triple A coupon.,
This review was collected via phone interview by Customer Research Inc.

SB
STEVE B.
Kannapolis, NC
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018
Qaulity Prompt Service
Great timely service today for my oil change and csome helpful recommendations for future service.

SC
Segi C.
North Carolina
Lexus ES 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Segi said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BH
Byron H.
Monroe, NC
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Byron said everything came out just fine at this business.
This review was collected via phone interview by Customer Research Inc.

AB
Allen B.
Kannapolis, NC
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Allen said they take good care of him.
This review was collected via phone interview by Customer Research Inc.

MM
Meg M.
Concord, NC
Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Meg said that she has been using the place for awhile, they do such good work and the staff are good people with good communication.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
North Carolina
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
William said they are efficient and they do the job.
This review was collected via phone interview by Customer Research Inc.

CF
Caleb F.
North Carolina
Honda Civic Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Caleb said the business' employees did everything that needed to be done, except one thing.
This review was collected via phone interview by Customer Research Inc.

PA
Pedro A.
Kannapolis, NC
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Pedro said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AS
Amit S.
North Carolina
Dodge Charger
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2018 Category: Service
Amit said the experience was very frustrating because they didn't fix what they were supposed to. They offered a discount off of the issue they were supposed to fix.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Kannapolis, NC
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Chris said this business was very prompt with their service and they got the job done.
This review was collected via phone interview by Customer Research Inc.

RM
Russell M.
North Carolina
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Russell said the employees were friendly. They were helpful. They provided helpful service.
This review was collected via phone interview by Customer Research Inc.

JD
Jarod D.
North Carolina
Audi TT
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Jarod said there was room for the service to improve.
This review was collected via phone interview by Customer Research Inc.

DH
DAVID H.
China Grove, NC
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Great service
Always reliable and informative. They are very good at recommending without being pushy.
Only place I will take my cars.

AW
Andy W.
North Carolina
Chevrolet Bel Air
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Andy said the staff was able to do some custom work on his vehicle for him.
This review was collected via phone interview by Customer Research Inc.

AC
Amanda C.
Kannapolis, NC
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Amanda said that the facility was quick, made the experience easy for her and there was no waiting.
This review was collected via phone interview by Customer Research Inc.

CA
Charles A.
North Carolina
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Charles said everything was fine at this business.
This review was collected via phone interview by Customer Research Inc.

RP
Ross P.
North Carolina
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Ross said the staff did a great job with the service. They were very courteous, finished things in a timely manner, and they kept him informed about what was going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.