Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

750 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 1.33333/5rating 1.33333rating 1.33333rating 1.33333rating 1.33333
98% Would Recommend
Latest Review 4 days ago

Reviews


JA
Jessica A.
Concord, NC
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Jessica said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MB
Mitchell B.
Kannapolis, NC
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Mitchell said everyone was very courteous and he was in and out. He will come back in when he needs any additional work done.
This review was collected via phone interview by Customer Research Inc.

KN
KAROLE N.
Kannapolis, NC
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2018
Great service
Called for an estimate on front brakes and was given a price over the phone unlike several places I had tried prior to calling Certec. Made appointment for Saturday at 8 and also added an oil change. Had been quoted one price and a time but it took less than the time quoted Plus there was a 10percent discount on brakes that I hadn't been told about so my bill was Less than expected! Nice way to start off a weekend!!

RB
ROBERT B.
Kannapolis, NC
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
Robert A. Boswell Jr.
I enjoy the customer service and the personal attention they offer, I feel like a life long friend. I also appreciate their great knowledge of my vehicle and their fair pricing.

PW
Penny W.
Salisbury, NC
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Penny said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AA
Alex A.
North Carolina
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Alex said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KR
Kim R.
North Carolina
Scion xB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Kim said she is happy with the service she received while at the business. The staff was able to complete her maintenance in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LR
LORETTA R.
China Grove, NC
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
great service.
The service was great in that they were promt in repairing my vehicle. They were knowledgeable and interested in listening to me about the problem I was having with it. The price was fair and the service was fast. Highly recommend Certec in Kannapolis. I take my vehicle to them for any repairs needed.

CT
Chris T.
Concord, NC
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Customer since 2012
Good people and great service. Customer since 2012

HC
Hazel C.
Kannapolis, NC
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Hazel said the business completed her vehicle services in a quick manner.
This review was collected via phone interview by Customer Research Inc.

AH
Amanda H.
China Grove, NC
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Amanda said the facility provided quick and efficient service.
This review was collected via phone interview by Customer Research Inc.

DF
Derrick F.
North Carolina
Chrysler Pacifica
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Derrick said he was satisfied with the price. They got everything done. His vehicle is running very well. They were very thorough with the inspection. They're really nice and down to earth.
This review was collected via phone interview by Customer Research Inc.

HB
Heather B.
Salisbury, NC
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Heather said the facility was very nice and the work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DO
Dennis O.
North Carolina
Toyota Camry
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/25/2018 Category: Service
Dennis said the service wasn't bad but the pricing was a little high.
This review was collected via phone interview by Customer Research Inc.

PP
Pedro P.
Kannapolis, NC
Nissan cube
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Pedro said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KJ
Keena J.
North Carolina
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Keena said the business was fast with their service.
This review was collected via phone interview by Customer Research Inc.

BC
Bryan C.
North Carolina
Ford Excursion
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Spoke with Linda. She said the service was good at the facility. They did all they could to get her vehicle fixed, but it isn't done yet. She will be back next week.
This review was collected via phone interview by Customer Research Inc.

TG
Tim G.
Concord, NC
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Tim said the warning lights came on and they did a diagnostic check. The technician said it could be the emergency lighting system. He said they are honest and straight forward. Anyone else would have taken advantage of him.
This review was collected via phone interview by Customer Research Inc.

KH
Kristin H.
Kannapolis, NC
Honda Accord Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Kristin said the service price was a little high.
This review was collected via phone interview by Customer Research Inc.

AG
Andrea G.
Landis, NC
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Andrea said they've been going to the business for years, and the staff have treated them well every time.
This review was collected via phone interview by Customer Research Inc.