Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

787 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 1.33333/5rating 1.33333rating 1.33333rating 1.33333rating 1.33333
98% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
303 Lower Pond Rd
Lincoln LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Friendly, honest people.
I've been taking my cars here for years and I always receive honest opinions and great service.

KS
Keith S.
Concord, NC
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Review
I contacted Certec online to schedule an appointment. I received an immediate response and was able to schedule my car for repair. Jay had already ordered the parts to repair my car. Certec gave us recommended repairs that needed to be made to our car. Everybody was very professional and helpful!

DW
DAVID W.
Kannapolis, NC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Alignment
Thank you for running a special on front end alignment, fast, friendly and on time!

DD
Daniel D.
Salisbury, NC
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Daniel said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TP
Tyler P.
Charlotte, NC
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Tyler said the service was really good. The employees were helpful and accommodating even though it was at the end of the day.
This review was collected via phone interview by Customer Research Inc.

JK
Josh K.
Mount Pleasant, NC
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Josh said he really appreciates the alignment going so well and the communication he had with the mechanic. He had specific numbers to be followed, as far as the alignment went. The mechanic followed it to the letter.
This review was collected via phone interview by Customer Research Inc.

KR
Kazmir R.
North Carolina
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Kazmir said the business was very helpful and they took care of his problems.
This review was collected via phone interview by Customer Research Inc.

AW
Aryaan W.
North Carolina
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Aryaan said they do good oil changes for her.
This review was collected via phone interview by Customer Research Inc.

DF
Dennis F.
Kannapolis, NC
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Dennis said they give good service.
This review was collected via phone interview by Customer Research Inc.

LT
Lisa T.
Concord, NC
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Lisa said she loves the staff at this business.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
North Carolina
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Scott said the facility is clean. They are polite. They get him in and out so he never has to wait. He always gives good service. Jay is really good and on time. He enjoys his experience.
This review was collected via phone interview by Customer Research Inc.

RM
Romeo M.
Kannapolis, NC
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Romeo said that everything went just perfect at this business.
This review was collected via phone interview by Customer Research Inc.

AH
Angie H.
Rockwell, NC
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Spoke with Joe. He said he was happy with the service he received from the business.
This review was collected via phone interview by Customer Research Inc.

MH
MICHAEL H.
Concord, NC
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Once again, they do the unusual
No appointment, last hour of the work day, and, they not only say yes to my needs for my truck but get it done in 40 minutes instead of a couple of hours. On top of that, they insured I got what I needed and not what they wanted me to get. It is beyond me why anyone that owns a vehicle in this area does not utilize the very best repair/service facility anywhere in this State. Thank you again, and again.

JC
Joe C.
North Carolina
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Joe said the business has always done a good job and has stood behind their work.
This review was collected via phone interview by Customer Research Inc.

BF
Bonnie F.
North Carolina
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/09/2018 Category: Service
Bonnie said her experience with this business was average, but he would still recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

VG
Vicky G.
NC
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Vicky said she had to wait an hour and a half on the service she needed. She appreciated them honoring her Triple A coupon.,
This review was collected via phone interview by Customer Research Inc.

SB
STEVE B.
Kannapolis, NC
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018
Qaulity Prompt Service
Great timely service today for my oil change and csome helpful recommendations for future service.

SC
Segi C.
North Carolina
Lexus ES 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Segi said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BH
Byron H.
Monroe, NC
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018 Category: Service
Byron said everything came out just fine at this business.
This review was collected via phone interview by Customer Research Inc.