Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

815 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 1.33333/5rating 1.33333rating 1.33333rating 1.33333rating 1.33333
98% Would Recommend
Latest Review about 24 hours ago

Reviews


BS
BOB S.
Kannapolis, NC
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Trustworthy, honest!
I have been doing business with Certec automotive for 10 years now. They are honest, trustworthy and dependable. They have done all the service work on my Lexus ES 300. I would recommend them to any of my friends!

TT
Ted T.
Valdosta, GA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Ted said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JS
Jill S.
North Carolina
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Jill said the people at the business are courteous, friendly and on point. One suggestion is to make the waiting room more customer friendly.
This review was collected via phone interview by Customer Research Inc.

GB
GERALDINE B.
Kannapolis, NC
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2019
Thank you guys
Your timing was great. While my car was being serviced, I strolled across to Walmart, completed my shopping, walking back to certec just as my car was was being parked. Felt pretty good, things were going my way. Thanks certec.

BM
BETTY M.
Kannapolis, NC
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Good location..easy to get into
I am always pleased with your service and the respect you show your customers.

MH
MICHAEL H.
Concord, NC
Chevrolet Chevy Express
Verified Customer
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02/05/2019
Honesty is a virtue
So many years and so many repairs but always the same treatment. No questions asked, owned up to always, if they did it, you are covered. I will never run out of wonderful things to share about CERTEC and its positive impact on our community. Thank you again for honesty and caring.

JE
Jo E.
Davidson, NC
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Great Service
Have been going to this location for many years. Prices are reasonable and they are very knowledgeable in diagnosing issues I have had with my vehicles. It is always easy to get an appointment with them and often they work me in without an appointment.

RL
RICHARD L.
China Grove, NC
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Great service
They were so quick in getting my vehicle in the garage! Great service! I will continue to take my vehicle there.

DJ
DANNY J.
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Great experience
Very friendly and knowledgeable staff will continue to do business with them in the future

NG
Nancy G.
Concord, NC
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Nancy said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JN
Jerimi N.
North Carolina
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jerimi said the staff provided good customer service, completed the work same day, and did a good job overall.
This review was collected via phone interview by Customer Research Inc.

RK
ROSALIE K.
Kannapolis, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Great Service!
They are very accommodating for scheduling and super efficient. I made an appointment and they had me taken care of in under half an hour. Price is fair and I recommend them highly!

PS
Patrick S.
Huntersville, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2019 Category: Service
Patrick said the business is good.
This review was collected via phone interview by Customer Research Inc.

CK
Cyprian K.
North Carolina
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Cyprian said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

MH
MICHAEL H.
Concord, NC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Always the best
No matter the service needed or the problem that occurs, Certec is always there for quick, accurate and HONEST repairs.

SC
Sarah C.
Locust, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Sarah said that she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

BF
Barrett F.
North Carolina
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Barrett said the business did a fantastic job, they figured out the issue, and they got it done. The manager and mechanic did a great job.
This review was collected via phone interview by Customer Research Inc.

DR
Donald R.
Kannapolis, NC
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Donald said the business did a good job. The facility was clean and the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

RC
ROGER C.
Concord, NC
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Roger C
Mechanic was very knowledgeable and helped me through an issue. Owner treated me like family.

TF
Tami F.
Concord, NC
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Tami said the employees are always quick to work with her. If they're not 100 percent sure they will diagnose the problem to make sure that they know the issue.
This review was collected via phone interview by Customer Research Inc.