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Chapman Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(5,438 Reviews)
76
Write a Review
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Score Details

5 stars
86%
4 stars
7%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
256
Total ReScores™
4.8
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Chapman Hyundai, located in Phoenix, AZ, is part of the Chapman Automotive Family. Our factory-trained technicians use only quality, genuine Hyundai parts when servicing your vehicle. Call us today, or visit our website for 24/7 Service Scheduling online! Chapman Hyundai, located in Phoenix, AZ, is part of the Chapman Automotive Family. Our factory-trained technicians use only quality, genuine Hyundai parts when servicing your vehicle. Call us today, or visit our website for 24/7 Service Scheduling online!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(602) 993-3322
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Arizona
999 W. Bell Road Phoenix, AZ 85023
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(5,438 Reviews)
Write a Review
Recent Reviews
Verified Customer
Phoenix, AZ
2016 Hyundai Genesis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/04/2022
Service Type: Repair
verified customerVerified Customer
6
Category: Service
Servicing my Gensis
Service took longer than I excepted. It was out of their control they said due to getting parts.
RITA M W., Customer Relations Manager from Chapman Hyundai responded on 04/06/2022 08:31 AM

Thank you for the review and feedback.  Unfortunately parts are an ongoing issue at the moment but the communication is on us.  Thank you for the feedback as it help us to grow and improve.  If I can ever be of any assistance please don't hesitate to reach out to me directly.

Have a super great day!

Rita Welch
Customer Care Manager
602-298-6245
ritawelch@chapmanchoice.com
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