Chet's European and Japanese Auto Care


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

109 Reviews

99% Would Recommend
Latest Review 20 days ago
HANGYING D. on 11/02/2017
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"Very good experience"
Very satisfied with the technician. Highly recommend!!
Vehicle: Lexus ES 330
Service Date: 11/01/2017
Review Created: 11/02/2017 11:44 AM
Finn R. on 10/25/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Finn said this business charged him $100 for an oil change.
Vehicle: BMW 328i
Category: Service
Service Date: 10/18/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
VU L. at Chet's European and Japanese Auto Care responded on 11/07/2017

Hi Finn,
Thank you for understanding about the price. I’m happy that we are in the same page here.

Vu Ly
Manager
(408)983-2424
Karen S. on 10/16/2017
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Karen said this business provided great service and they were fast.
Vehicle: Honda Civic
Category: Service
Service Date: 10/06/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Victor W. on 09/30/2017
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Victor said it's a good relationship and he wouldn't go anywhere else. He's very good, reliable and he cares about his work.
Vehicle: Lexus ES 350
Category: Service
Service Date: 09/13/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
JUAN CARLOS L. on 09/13/2017
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"Excellent service"
I went for a full diagnostic, very good one. They charge me $80 for it but they're going to give me credit next time I take the car to fix the issues, fair enough. Recommended.
Vehicle: Volkswagen New Beetle
Service Date: 09/12/2017
Review Created: 09/13/2017 08:09 PM
Gloria L. on 08/30/2017
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Gloria said the staff did a very good job and she was pleased.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/18/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
STAN P. on 08/17/2017
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"Consistently outstanding service "
I bring all my cars to Chet's Auto Care and recommend them to all of my family and friends.
Vehicle: Subaru Forester
Service Date: 08/14/2017
Review Created: 08/17/2017 07:56 AM
STAN P. on 08/08/2017
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"Outstanding service and advice"
The technical know-how and honesty is the best I have ever found in repairing and maintaining my vehicles from Euporpean autos to American trucks and SUVs. I would highly recommend the service and repair at Chet's Autocare without question. Simply the best.
Vehicle: BMW 3 Series
Service Date: 08/04/2017
Review Created: 08/08/2017 08:42 AM
Shafqat A. on 07/28/2017
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Shafqat said this business was very prompt and honest.
Vehicle: Honda Pilot
Category: Service
Service Date: 07/10/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Katalin B. on 07/28/2017
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Katalin said this business is amazing. They are efficient, cost effective and she trusts them. They tried to call her multiple times and let her know that her phone was not working. They have a long history of being good and sent her to the dealership to get some work done that was under warranty instead of just doing the work and charging her for it. She raves at how amazing they are and looks forward to going back.
Vehicle: Nissan Sentra
Category: Service
Service Date: 07/21/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Maty S. on 07/25/2017
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Maty said the service was very good. The employees were open in explaining what was done on his vehicle and the price was good.
Vehicle: Lexus
Category: Service
Service Date: 07/12/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Linh T. on 07/18/2017
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Linh said the quality of the repair and service were exceptional.
Vehicle: Toyota Sienna
Category: Service
Service Date: 07/12/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Jay V. on 06/28/2017
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Jay said they did a quick job and they took a look at some other things he wanted looked at.
Vehicle: Hyundai Genesis
Category: Service
Service Date: 06/02/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike A. on 06/28/2017
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Mike said he has been doing business with them for a while.
Vehicle: Audi A4
Category: Service
Service Date: 06/21/2017
Review Created: 06/28/2017
This review was collected via phone interview by Customer Research Inc.
Eric M. on 06/24/2017
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Eric said this business provided good service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/20/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
STAN P. on 06/17/2017
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"Great Service"
Expert knowledge and quality service. This is the best repair mechanic I have ever dealt with in my over 40 years in owning and repairing automobiles.
Vehicle: Subaru Forester
Service Date: 06/15/2017
Review Created: 06/17/2017 11:23 AM
KATHLEEN S. on 05/26/2017
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"Oil Change"
Vu is always very friendly and detail oriented. I have been taking my car to him for service for many years.
When I cam in yesterday, he was already servicing another customer's car. Oil change and tire rotation. He checked the tire pressure and noticed that one tire had much lower pressure, and found a nail in the tire. He repaired that for that customer as well.
Vehicle: Honda Accord
Service Date: 05/25/2017
Review Created: 05/26/2017 08:28 AM
Alejandro R. on 05/25/2017
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Alejandro said he has been visiting this business for a year. He was very happy.
Vehicle: Subaru Legacy
Category: Service
Service Date: 05/23/2017
Review Created: 05/25/2017
This review was collected via phone interview by Customer Research Inc.
Alan N. on 05/20/2017
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Alan said he would recommend the business for service.
Vehicle: BMW 535i
Category: Service
Service Date: 05/17/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
MENGXIAO W. on 05/19/2017
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"Clean fast friendly service!"
My car was having stalling issues. Vu helped diagnose the problem, was very clear in his communications with me and quickly and had it back up running, thanks!
Vehicle: MINI Cooper
Service Date: 05/12/2017
Review Created: 05/19/2017 02:45 AM
Displaying Review 1 - 20 of 109 in total