Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

60 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
75% Business Response
Latest Review about 3 years ago

Reviews


AS
Ashley S.
Conway, AR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015
This is a trustworthy repair shop!!
I took my car in thinking I had transmission problems. I was going to have my fluids changed and to see what else was wrong, which I thought would be costly. They research my car, drove it, tested it, and put it up on the rack. Come to find out it didn't need serviced for 50k more miles and there was a recall that was causing my issue. They could've charged me for multiple things, but instead they told me that they weren't going to charge me today and only ask that I come back when I needed something else. I will go back to them every time and will be telling my friends that I wouldn't recommend going anywhere else.

CA
Corey A.
Arkansas
Mitsubishi Diamante
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2014 Category: Service
Corey said the business always provides good honest work and has never let him down. He recommends everyone to this business.
This review was collected via phone interview by Customer Research Inc.

KL
Kuunfui L.
Arkansas
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2014 Category: Service
Kuunfui said the service at this business was great. He has good rapport with the owner.
This review was collected via phone interview by Customer Research Inc.

JE
Janie E.
Arkansas
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2014 Category: Service
Janie said this business is friendly. They are fast and detailed. They take their time to explain the work. The experience was wonderful.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Conway, AR
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2014 Category: Service
Michael said he is satisfied with the service this business provides. He said he does not have any problems with his vehicle since they worked on it.
This review was collected via phone interview by Customer Research Inc.

TM
Tommy M.
Arkansas
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2014 Category: Service
Tommy said they do good work.
This review was collected via phone interview by Customer Research Inc.

LM
Latasha M.
Arkansas
Mazda Tribute
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2014 Category: Service
Latasha said they were very honest and they did not try to overcharge her.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Conway, AR
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2014 Category: Service
Spoke with Donna. She said the service is always good.
This review was collected via phone interview by Customer Research Inc.

PH
Pat H.
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2014
Fixin' my mistake.
Excellent !!!!

Overall Rating 1/5rating 1rating 1rating 1rating 1
01/10/2014
friendly people.. good service.
I am glad to have Glen as "my" contact person. He explains very clearly what he is going to do and why..
Keith S. from Choice Automotive responded on 01/11/2014

Pat,
thanks for your kind comments. I see that you gave us a low score and wonder if that was by mistake or was there something we should have done differently? If a mistake, could you please rescore this?
thanks

Keith


AS
Amber S.
Arkansas
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2014 Category: Service
Amber said they are really good and they treat her really well.
This review was collected via phone interview by Customer Research Inc.

BM
Bryan M.
Arkansas
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2013 Category: Service
Bryan said this business takes very good care of him. They tell him everything that is wrong, what the cost to replace it will be, and if it needs to be done right away. They work around his schedule, which he appreciates. They are great to work with.
This review was collected via phone interview by Customer Research Inc.

JT
Joe T.
Greenbrier, AR
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2013 Category: Service
Joe said they did exceptionally well.
This review was collected via phone interview by Customer Research Inc.

LG
Laura G.
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2013 Category: Service
Laura said this business went above and beyond for her when she went in for service. They were friendly and took the time to talk to her and consult with her about the service they were going to do on her vehicle. They did a good job and were both very knowledgeable and experienced at this business.
This review was collected via phone interview by Customer Research Inc.

SB
Stacy B.
Arkansas
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2013 Category: Service
Stacy said this business has always been great to work with.
This review was collected via phone interview by Customer Research Inc.

ES
Evelyn S.
Conway, AR
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2013 Category: Service
Evelyn said they are excellent.
This review was collected via phone interview by Customer Research Inc.

GH
Greg H.
Conway, AR
GMC Sierra Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2013
Trust
Going extra mile to make sure everythings done and done right
Keith S. from Choice Automotive responded on 12/19/2013

Greg, thanks for your continued visits, and your positive comments.


KT
Keith T.
Arkansas
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2013 Category: Service
Keith said the service was good.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Choice Automotive responded on 12/19/2013

Keith,
thanks for your vote of confidence. Let us know if we can help in any way in the future.


BH
Billie H.
Conway, AR
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2013 Category: Service
Billie said this business does the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Choice Automotive responded on 12/19/2013

Billie,
thanks for letting us help you with your vehicle maintenance!


SP
Sandra P.
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2013
They fix the problem & you know its fixed when they get thru.
I would 2 to 1 go to them before I go to Acura place. They don't charge like Acura but they know what they are doing. I am well satisfied with Choice and recommend them to my friends.
Keith S. from Choice Automotive responded on 12/19/2013

Sandra, thanks for your kind comments. We enjoy seeing you when you visit!


BB
Blake B.
Arkansas
Oldsmobile Alero
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2013 Category: Service
Blake said this business is very personable. He said they are quick and cheap.
This review was collected via phone interview by Customer Research Inc.
Keith S. from Choice Automotive responded on 12/19/2013

Blake,
thanks for the positive feedback. We do appreciate it!


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