Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

478 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


MC
Margrett C.
Grand Rapids, MI
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Excellent service
Great customer care and service.
Reasonable price for repairs.

LD
Lou D.
Michigan
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Lou said the staff was quick, efficient and professional. They provide excellent service on his foreign vehicle. They are trust worthy and offer reasonable prices.
This review was collected via phone interview by Customer Research Inc.

MN
Mary N.
Big Rapids, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Best and Honest service
I always, for years and years, trust Chuck and Meredy's car care.
I believe they are completely capable and knowledgeable. Importantly to new customers: they are honest, and always explain what needs to be done, and why. I am so glad to know who to turn to when my car needs care.

JS
Jennifer S.
Big Rapids, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
A+ for honesty and fair prices
I trust Chuck and Meredy's for all our auto repairs. They are honest and fair priced. Trust them 100%

CS
Candi S.
Paris, MI
Isuzu Rodeo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Awesome auto shop
Awesome guys ,have worked on my cars for 18years, from fast to slow they are ready to go,

LS
Lance S.
Michigan
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Lance said he liked that this is a family owned business.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Big Rapids, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Robert said they took good care of them, gave him excellent service and were done quickly.
This review was collected via phone interview by Customer Research Inc.

JO
Jack O.
Big Rapids, MI
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Jack said he was happy with the service he received.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Great Service!!
Love the honesty and respect you get from Chuck and the guys.

MM
Mark M.
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Friendly and professional service
Very good at what they do, and the bill didn’t hurt 😉

MW
Mark W.
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
I felt that they treated me very fair
I had an aftermarket part they gave me plenty of time to find it there cost was quite high so they felt that I should be able to find the part and bring it to them to install it very pleased. Save me a few hundred dollars.

CS
Chuck S.
Big Rapids, MI
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Chuck’s 2015 Jeep Cherokee Latitude
Great service as always. You are my number 1 garage for service.

DH
Dave H.
Big Rapids, MI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Oh DEER!!!!
Minor damage to car. Needed new Headlight assembly. They were able to fix it a few days later. Thanks for your quick response to the problem.

DH
Dan H.
Michigan
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Dan said he was satisfied and he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TA
Terry A.
Stanwood, MI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Understanding garage
Chuck was very understanding to the problem I had with a 30+ vehicle. We talked everything over as to what it needed some of which was going to be very involved. We decided what the next move would be and went from there. Great place to do business.

KR
Ken, Jenny R.
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
You know our name and you take care of the problem
You know our name sand you take care of the problem

SC
Steve C.
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Steve C
These guys are awesome I’ve only been to him a couple times but they get the truck and find out what’s wrong call you let you know how much it cost and then fix it they’re awesome wouldn’t go anywhere else

BW
Brenda, Mark W.
Big Rapids, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Great service. Great customer relations
Had the car worked. Need to have tie rodas and power steering was leaking. They did a good job in fixing my car.

JV
Janis V.
Rodney, MI
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Grand, as always!!
This place is excellent because of these characteristics:

Skilled and competent mechanics and front desk staff

Appropriate tools and equipment and knowledge about how to use them

(Apparently) good communication among staff members for problem-solving and brainstorming

Fair pricing

Quick access to parts-providers

Integrity just oozes out of these guys.

TC
Tim C.
Big Rapids, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great to deal with
Always a pleasure! Thanks!

Displaying Review 1 - 20 of 478 in total