Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

466 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


DB
David B.
Lansing, MI
Nissan Versa
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
David said they did not check all the fluids to his vehicle. The radiator fluid was still low and he had to go out and buy some.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Lansing, MI
Cadillac CTS Coupe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Unknown CTS Issue
I had an awesome experience with Chucks garage. I was experiencing coolant loss and wasn’t uncertain as to where the leak was occurring. We ruled out gasket issues but we’re left clueless. The team at Chucks found the issue within a few hours, called and gave me a detailed report and I had vehicle back in my possession within 24 hours. Very pleased!!

BD
BOB AND MARIJO D.
Lansing, MI
Chevrolet Traverse
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Routine oil change and inspection.
Rose and Michael did an excellent job again. Very efficient. Service area and front office is clean and organized. They also inspected my vehicle and let me know of some repairs that should be done before winter. Great job!
Bob

RS
Rob S.
Dewitt, MI
Chevrolet Silverado 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Rob said the service was wonderful.
This review was collected via phone interview by Customer Research Inc.

CF
Carl F.
Lansing, MI
Dodge Challenger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Carl said he got right in for service. The employees were honest, very knowledgeable and did a good job.
This review was collected via phone interview by Customer Research Inc.

TH
Tina H.
New Hudson, MI
Chrysler 200
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Tina said the business's service is good.
This review was collected via phone interview by Customer Research Inc.

PP
Pat P.
Eaton Rapids, MI
Honda Civic Cpe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Pat said, this business is quick. He was in and out without any problems.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Grand Ledge, MI
Mercury Grand Marquis
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Joe said the staff took him right in and took care of him when he needed help in a hurry.
This review was collected via phone interview by Customer Research Inc.

JM
Julio M.
Lansing, MI
Ford Mustang
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Julio said the staff at the facility did exactly what he wanted to be done.
This review was collected via phone interview by Customer Research Inc.

JP
Jessica P.
Lansing, MI
Oldsmobile Alero
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Jessica said the business told her exactly what needed to be fixed in her vehicle.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Dewitt, MI
Chevrolet Silverado SS
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
John said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

BM
Brianna M.
Lake Odessa, MI
Ford Escape
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Brianna said the staff was pretty quick about getting her vehicle in, getting done what needed to be done, and sending her on her way.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Lansing, MI
Chevrolet Silverado SS
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
David said they are good and the staff takes care of him.
This review was collected via phone interview by Customer Research Inc.

AB
Aaron B.
Empire, MI
Ford Police Interceptor
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Aaron said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BG
Byron G.
Mount Pleasant, MI
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Byron said the staff are super nice. They did a good job fixing his vehicle.
This review was collected via phone interview by Customer Research Inc.

DH
Don H.
Charlotte, MI
Chevrolet Chevy Van
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Don said the employees got him right in and addressed his concerns. They got him out really quickly and he is now good to go. He will be returning because the employees did such a good job.
This review was collected via phone interview by Customer Research Inc.

JC
Jeff C.
Lansing, MI
Oldsmobile Silhouette
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Jeff said the service was good. The staff was responsive and helped out a lot.
This review was collected via phone interview by Customer Research Inc.

BD
BOB AND MARIJO D.
Lansing, MI
Chevrolet Traverse
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Customer service
Wonderful place to do business. Fair prices and excellent service. Take all my autos there

AS
Aaron S.
Holt, MI
Buick Rendezvous
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Aaron said they took good care of him, and the ending cost was not what they thought it would be.
This review was collected via phone interview by Customer Research Inc.

MP
MaryAnn P.
Lansing, MI
Subaru Legacy
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Mary Ann said the employees were very thorough. They changed her vehicles lights. However, they did not set them to the same setting as her previous lights.
This review was collected via phone interview by Customer Research Inc.