Chuck's Garage Lansing


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

400 Reviews

98% Would Recommend
Latest Review 11 days ago
MANUEL T. on 11/13/2017
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"Great service!! Fast and Professional."
They have a very strong knowledge about auto how to fix professionally any kind of malfunction. 100% recommended!
Vehicle: Nissan Quest
Service Date: 11/01/2017
Review Created: 11/13/2017 05:58 AM
Bryan C. on 11/13/2017
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Bryan said this business provides great customer service and they have great mechanics working there.
Vehicle: Buick Lucerne
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
ANNA M. on 11/12/2017
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"great "
Everyone is very friendly and honest.
Vehicle: Pontiac Montana
Service Date: 10/13/2017
Review Created: 11/12/2017 10:11 AM
JOHN W. on 11/09/2017
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"Friendly faces."
I now have brakes, thanks for a great job and the loaner car. See you in the spring. later John
Vehicle: Chevrolet Silverado SS
Service Date: 10/31/2017
Review Created: 11/09/2017 09:35 AM
JACKIE K. on 11/09/2017
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"Promt service with a smile."
I love partnering with Chucks Garage. Their consistency in scheduling and outstanding communication is outstanding.
Vehicle: Dodge Journey
Service Date: 11/07/2017
Review Created: 11/09/2017 08:25 AM
Janet V. on 11/09/2017
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Spoke with Pam. She said the staff were nice, honest and hardworking.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 10/30/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Ben V. on 11/09/2017
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Ben said the staff were very thorough and knowledgeable. He stated he feels they went above and beyond with their customer service.
Vehicle: Chevrolet Silverado 3500HD
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Nicole A. on 11/07/2017
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Nicole said this business was friendly. The service was quick and they seemed dedicated to figuring out the problem.
Vehicle: Subaru Forester
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. on 11/04/2017
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Paul said this facility always does a good job. He has been using them for several years. They have great service, great customer service skills, good prices and they stand behind their work.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/02/2017
Review Created: 11/04/2017
This review was collected via phone interview by Customer Research Inc.
Josh D. on 10/31/2017
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Josh said the business was top-notch.
Vehicle: Honda Civic
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Greg L. on 10/31/2017
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Greg said this business did not clean out all the shrapnel of his shredded belt under the hood. In addition, he had to take his vehicle to a second facility because his overflow tube started leaking as a result of that shrapnel and his check engine light came on. This business wanted to charge him $90 for an hour's worth of work in order to plug the sensor in that determines the cause of the check engine light when it only takes 30 seconds. Other facilities do it for free. He would recommend this business because others like it, but he won't be back himself.
Vehicle: BMW X3
Category: Service
Service Date: 10/18/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
KATHY B. on 10/30/2017
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"Best experience I have had at an auto repair garage!"
Excellent customer service. Repair done on time and as estimated,. I would definitely take my vehicle back for service and would recommend Chucks Garage to family and friends.
Vehicle: Saturn Aura
Service Date: 10/26/2017
Review Created: 10/30/2017 02:41 PM
Forrest B. on 10/27/2017
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Forrest said he likes the service he receives at this business.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Autumn S. on 10/23/2017
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Autumn said this business is very close, very friendly and very honest.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 10/11/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
SHORI T. on 10/16/2017
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"Great service - great staff!!!"
Always a satisfied customer bringing my vehicles to Chuck’s Garage for service!
Vehicle: Ford RV Cutaway
Service Date: 10/16/2017
Review Created: 10/16/2017 08:43 PM
MANUEL T. on 10/11/2017
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"Great service! and everything very detailed ans clearly."
Work so fast and professional! 100% recommended.
Vehicle: Nissan Quest
Service Date: 10/10/2017
Review Created: 10/11/2017 06:29 AM
JEREMY W. on 10/10/2017
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"Great Service"
Chuck's Garage provided very fast, professional service for my car. The staff is very courteous and knowledgeable.
Vehicle: Ford Fusion
Service Date: 10/10/2017
Review Created: 10/10/2017 08:24 PM
SHIRLEY P. on 10/10/2017
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"Excellent Service "
We use Chuck's for the service needs of both our vehicles and have always been very well satisfied with the workmanship and service. We have two older high mileage vehicles and Chucks keeps us safe and reliable on the road. We highly recommend them.
Vehicle: Ford Taurus
Service Date: 09/19/2017
Review Created: 10/10/2017 04:11 PM
Jen W. on 10/09/2017
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Jen said the staff was able to get her in the next day. They called her to inform her of services her vehicle needed. They let her know which should be her priority.
Vehicle: Toyota Avalon
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
William W. on 10/09/2017
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William said they were prompt and professional. They did an excellent job.
Vehicle: Ford Escape
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
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