Chuck's Garage Lansing


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

431 Reviews

98% Would Recommend
Latest Review 6 days ago
Mark P. on 02/15/2018
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Mark said the staff did what he needed them to do. They helped him out with every problem.
Vehicle: Subaru Forester
Category: Service
Service Date: 02/07/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Karl G. on 02/14/2018
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Karl said he was pleased with the service the business provided, in a timely manner. It had a nice environment.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Brianna C. on 02/12/2018
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Brianna said she was very impressed by this business' excellent customer service. They were very friendly. Overall, their service was very good.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/07/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Ben V. on 02/09/2018
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Ben said the mechanic was knowledgeable and honest and the work was done on time.
Vehicle: Chevrolet Silverado 3500HD
Category: Service
Service Date: 02/01/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Kevin J. on 02/08/2018
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Spoke with Lawrence. His experience was fairly quick. He would recommend this business for service.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 02/06/2018
Review Created: 02/08/2018
This review was collected via phone interview by Customer Research Inc.
Gail S. on 01/25/2018
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Gail said her experience with the business was very good. She has been using the business for about 30 years and some of her family members use them as well. They are honest and she trusts them not to try to push one over on her to get more money. They are a little expensive, but she appreciates the work they do.
Vehicle: Jeep Patriot
Category: Service
Service Date: 01/23/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Patricia C. on 01/24/2018
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Patricia said, as a long time customer, she will always take her vehicles to Chuck.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/22/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Hanna S. on 01/19/2018
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Hanna said the business wanted to charge her for other things, and it was not a good experience.
Vehicle: Oldsmobile Bravada
Category: Service
Service Date: 01/18/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Dave D. at Chuck's Garage Lansing responded on 02/01/2018

Sorry Hanna, Your car was not able to be aligned with out some front end parts. We run into that on the older cars. It would not be ethical to perform an alignment and it not hold, due to loose front end parts. 

Brianna R. on 01/18/2018
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Brianna said she had the best experience at this business. They were very efficient and professional. They fixed her tire really quickly.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/03/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Peter W. on 01/15/2018
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Peter said the employees called him with a very detailed diagnosis. They let him know the service cost of his service. They completed the work expeditiously.
Vehicle: Nissan Xterra
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
TERRY H. on 01/12/2018
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"Checked out my engine light being on and the reason "
Dave gave me good advice about the engine light so the problem could be resolved. Thanks again.
Vehicle: Ford Escape
Service Date: 01/10/2018
Review Created: 01/12/2018 08:57 AM
Jesus Q. on 01/12/2018
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Jesus said this is the only business that accepted his credit card. They were really nice and explained everything they were doing to his vehicle. They called and let him know of issues on the vehicle, and asked if they could go ahead and take care of them.
Vehicle: GMC Yukon
Category: Service
Service Date: 01/11/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Steve V. on 12/29/2017
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Steve said the business did a good job.
Vehicle: Porsche Cayenne
Category: Service
Service Date: 12/26/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
STEVE and MARGRET R. on 12/27/2017
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"If you want to drive a safe vehicle trust Chuck's garage"
The staff at Chuck's garage will always make sure you are driving a safe and sound vehicle when you leave. I trust all my vehicle's with their care.
Vehicle: GMC Envoy XL
Service Date: 12/26/2017
Review Created: 12/27/2017 06:26 AM
Jody C. on 12/26/2017
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Jody said she always got really good service. She trusts them not to rip her off. Their prices are fair. They are good about explaining everything. She will keep using them.
Vehicle: Jeep Patriot
Category: Service
Service Date: 12/21/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
ELLEN B. on 12/22/2017
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"The work is done well and the staff is very friendly. they accommodate their clients and make working with them very easy."
Would recommend Chuck's garage for any maintenance on your car. /cllean and friendly.
Vehicle: Chevrolet Cruze
Service Date: 12/21/2017
Review Created: 12/22/2017 08:49 PM
David R. on 12/22/2017
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David said he would recommend this business for service.
Vehicle: Dodge Durango
Category: Service
Service Date: 12/20/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Larry S. on 12/22/2017
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Larry said this facility does a great job and he gives them very high marks.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 12/06/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Dean M. on 12/21/2017
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Dean said they did a good job.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/27/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Jeff M. on 12/20/2017
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Jeff said he had a good experience. The service was excellent and the staff was kind.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/15/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 431 in total