Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

503 Reviews

98% Would Recommend
Latest Review 10 days ago

Reviews


GJ
Greg J.
Lyons, MI
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Greg said he has not had any problems with the business's service.
This review was collected via phone interview by Customer Research Inc.

NS
Natasha S.
Lansing, MI
Chrysler Sebring Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Natasha said she really likes the process of this business from beginning to end. The front desk person took the keys, a technician test drove the vehicle and there was even a printout of issues to be addressed on the vehicle. This vehicle belongs to her teenage daughter and of course she wants to do everything that she can to keep her safe.
This review was collected via phone interview by Customer Research Inc.

LG
Lola G.
Lansing, MI
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Lola said the business did a good job. She has no complaints.
This review was collected via phone interview by Customer Research Inc.

AW
Al W.
Lansing, MI
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018 Category: Service
Al said they did a good job.
This review was collected via phone interview by Customer Research Inc.

SA
Santiago A.
Lansing, MI
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Santiago said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

KL
Kathellen L.
Grand Ledge, MI
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Kathellen said that she was pleased with the place.
This review was collected via phone interview by Customer Research Inc.

PC
PAULA C.
Eagle, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Ford F150 repair
I entered hesitant to try a new place out to repair our F150 that had previously not been repaired to our satisfaction at a dealership. I left after repair at Chucks feeling good about the repair, and that they were NECCESARY repairs to correct our issues. The repairs were not cheap ones but the issues were fixed promptly and correctly.

DE
Dan E.
Lansing, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Dan said they did what he wanted them to do at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

CH
Cathy H.
Lansing, MI
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Cathy said the staff diagnosed the vehicle quickly, explained the details well, and repaired the vehicle in less than 2 hours.
This review was collected via phone interview by Customer Research Inc.

JA
Jamie A.
Lansing, MI
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Jamie said the business did a good job. Mike and the rest of the staff were very professional. He will be returning to the business for service.
This review was collected via phone interview by Customer Research Inc.

MP
Marylynn P.
Lansing, MI
Chevrolet Uplander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Spoke with Marylee. She said she was very happy with this business, they did the job right.
This review was collected via phone interview by Customer Research Inc.

KU
Kara U.
Lansing, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Kara said they were very honest and did a good job evaluating her vehicle. They determined it was not worth repairing
This review was collected via phone interview by Customer Research Inc.

AB
Alex B.
Lansing, MI
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Alex said the staff are nice, they are pretty fast and the facility offers free diagnostics on some of the vehicles.
This review was collected via phone interview by Customer Research Inc.

PC
Patricia C.
Lansing, MI
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Patricia said that the place is the only one she'll use, she's never had a problem and everyone there treats her well.
This review was collected via phone interview by Customer Research Inc.

DB
Dave B.
Lansing, MI
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Dave said they do quality work. They were really friendly and kept him informed.
This review was collected via phone interview by Customer Research Inc.

MM
MARK M.
Lansing, MI
Oldsmobile Alero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
Keeping an older car on the road
Once again Chuck's keeps one of our cars on the road. Its a nice 2003 Oldsmobile Alero with 200,000 miles on it. We put some new tires on it and as always needed the front end alignment checked out. We were somewhat surprised to what extent the damage that needed to be repaired; but not shocked. The Michigan roads and potholes take their toll and it cost us.
Grace is always friendly and helpful at the front counter, as are Mike and Dave. I trust they waill take care of me and my family.

NM
Nick M.
Lansing, MI
Chrysler Sebring Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Nick said he has used this business for fifteen years. The employee provided great service. The work was completed promptly.
This review was collected via phone interview by Customer Research Inc.

KP
KATHY P.
Grand Ledge, MI
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
New Tires
I have taken various cars to Dave at Chuck's Garage for several years. The quality of work is always outstanding, the work is completed on time and customer service is excellent. It's the only place I will ever go for tires.

TJ
Tessa J.
Lansing, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Tessa said she got a lot of information from the business and they were really nice.
This review was collected via phone interview by Customer Research Inc.

LG
Les G.
Lansing, MI
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Les said that he would give this business top marks all around.
This review was collected via phone interview by Customer Research Inc.