Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

556 Reviews

98% Would Recommend
Latest Review 17 days ago

Reviews


LW
Lashaunta W.
Mason, MI
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019 Category: Service
Lashaunta said this business has excellent customer service. They were honest and up front. They were very thorough and they did the best they could.
This review was collected via phone interview by Customer Research Inc.

EM
ELIZABETH and BEN M.
Lansing, MI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019
They Stand Behind Their Work
I was so thankful to Dave and Rose. I had them replace my entire exhaust system a couple months ago and there was a part that failed. I took my vehicle in and they looked into the issues I was having (with the exhaust and brakes) at no additional charge and replaced the part that failed no questions asked. So thankful to them for standing behind their work/parts and valuing me so much as a customer. My husband and I have been very happy with the great honest service they provide and will continue to use Chuck's Garage as a result.

RB
Ryan B.
Williamston, MI
Lincoln MKS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2019 Category: Service
Ryan said that he had to take the vehicle back on Monday.
This review was collected via phone interview by Customer Research Inc.

JM
Jena M.
Lansing, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Jena said she was pleased with the service. She stated the staff had good customer service skills and did a good job. They also got back to her quickly, explained everything and gave her a decent price.
This review was collected via phone interview by Customer Research Inc.

KU
Kara U.
Lansing, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Kara said the employees were very helpful and reasonable.
This review was collected via phone interview by Customer Research Inc.

DH
Danielle H.
Lansing, MI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Danielle said that the place was quick to take care of her issues, there was no waiting and it was very professional and courteous.
This review was collected via phone interview by Customer Research Inc.

SH
Sean H.
Lansing, MI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Sean said that the place was great.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Lansing, MI
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2019 Category: Service
William said they told him it would take 30 minutes when it took 1 hour instead.
This review was collected via phone interview by Customer Research Inc.

ND
Nemiah D.
Lansing, MI
Cadillac STS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2019 Category: Service
Nemiah said this business does pretty good work.
This review was collected via phone interview by Customer Research Inc.

AW
Angela W.
Lansing, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Angela said that the place did a good job.
This review was collected via phone interview by Customer Research Inc.

CM
Cameron M.
Lansing, MI
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Cameron said that the place was great , they did great work, they got him in and out the same day and really helped him out in a pinch. They were a pleasure to deal with and he was happy.
This review was collected via phone interview by Customer Research Inc.

AR
Anjan R.
Lansing, MI
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Anjan said they did a good job and the price was good too.
This review was collected via phone interview by Customer Research Inc.

DW
Darryl W.
Lansing, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Darryl said the staff were professional and answered all of his questions.
This review was collected via phone interview by Customer Research Inc.

MM
MARK M.
Lansing, MI
Oldsmobile Alero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Confidence in the staff
Had to get in for a quick oil change. Was able to get in the same day. Worked well with my schedule.

LP
LORI P.
Dimondale, MI
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Fantastic service
Even though my repairs were very extensive & costly, you made my experience less painful by helping me with financing & cutting costs where you could. Also, even though the repairs were very labor intensive...my truck was ready ahead of schedule. Your staff were all very knowledgable & friendly.

MJ
Matthew J.
Lansing, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Matthew said they were very timely and up front with the cost. All of his questions were answered before he was charged for the auto repairs. Everyone was professional.
This review was collected via phone interview by Customer Research Inc.

RK
Rajunder K.
Lansing, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2019 Category: Service
Rajunder said everything is fine and good with his experience at this business.
This review was collected via phone interview by Customer Research Inc.

DT
DEVIN T.
Lansing, MI
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Knowledgeable, flexible, and friendly!
Absolutely loved my experience at Chuck's. The staff was friendly and helped me out where I needed it, did a thorough inspection, and fixed my problems quickly!

MW
Michael W.
Lansing, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Michael said he really appreciates them and they are honest. They always tell the truth. He stated he would like the staff to keep up the good work, and it is a good facility.
This review was collected via phone interview by Customer Research Inc.

TB
Todd B.
Vestaburg, MI
GMC Yukon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2019 Category: Service
Todd said he was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.