Gwendolyn, first off, we are very sorry that happened. If it was a safety issue, we are sure Roger would have done something to rectify it immediately. They did call us and explain what happened. When you came by, our shop was packed, it was late afternoon and we had zero lifts available to bring in a car. I hope you understand that. You did bring it the next morning and were out within an hour and everything was fine. WE DO CARE VERY MUCH about our customers, their vehicles and their safety. Unfortunately instances like ths come up, thankfully very very rarely. If you would like to discuss further, please don't hesitate to call me.
Thanks Mika!! Always fun to catch up with you!
Thnaks John, always good to see you.
Thanks Joe, appreciate the opportunity!