Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

611 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.636365/5Overall Rating 4.636365/5Overall Rating 4.636365/5Overall Rating 4.636365/5rating 4.636365
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
92% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


KB
Karise B.
Bronx, NY
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Great Service Center
This location has the ability to service customers quickly and efficiently. The only suggestion would be for the prices on the Hyundai website to match the prices at the service center. There seems to be a disconnect when booking appointments online. Overall the actual service at this location is fantastic. The staff members are friendly and helpful.
LENNY R., Service Manager from City World Hyundai responded on 08/17/2018

Thank you will take a look at our website for any
needed updates. 

Hope to see you for service again. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
great
the people is so nice
LENNY R., Service Manager from City World Hyundai responded on 08/17/2018

Thank you for the great survey score.
We appreciate your kind words as well. 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
For service it’s a 5
The service was good but like other dealers the waiting area should have coffee and delicatessen for the customers while waiting complimentary. Recommend service yes. Buying or leasing a car from Hyundai never again!
LENNY R., Service Manager from City World Hyundai responded on 08/17/2018

Thank you for the 5 star score. 

Hope to improve our amenities in the near future 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

YP
Yahaira P.
Bronx, NY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great customer service
Staff is amazing and willing to accommodate.
LENNY R., Service Manager from City World Hyundai responded on 08/15/2018

Thank you we appreciate the great review 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

SR
Stephanie R.
Pawling, NY
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
excellent
The services have been outstanding. The representatives are courtesy and so polite.
LENNY R., Service Manager from City World Hyundai responded on 08/15/2018

Thank you for your kind words and great review.

We really appreciate it. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JS
Joyce S.
Bronx, NY
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
The ladies that work in the office
The customer service was good.
LENNY R., Service Manager from City World Hyundai responded on 08/15/2018

Our goal is to earn a 5 star rating every visit. 

Maybe next time. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

ST
Steven T.
Bronx, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Convenient to drive to
Excellent service
LENNY R., Service Manager from City World Hyundai responded on 08/15/2018

Thank you for the great survey response. 

See you next service visit. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JM
Jennifer M.
Bronx, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Great customer service
Great service got greeted when I went in and only waited for about 20 minutes.
LENNY R., Service Manager from City World Hyundai responded on 08/13/2018

Thanks for the great review. 

Glad we could take care of you quickly. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Customer
Friendly atmosphere!!!
LENNY R., Service Manager from City World Hyundai responded on 08/11/2018

Thank you, We appreciate your response. 

See you next service visit. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

NS
Nelson S.
Bronx, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Nelson s
GREAT ONTIME SERVICE, COURTEOUS PERSONNEL, WOULD DEFINITELY RECOMMEND TO ANYONE.
LENNY R., Service Manager from City World Hyundai responded on 08/10/2018

Thank you Nelson, 

Really appreciate the review. 

See you next service visit, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Yonkers, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Quick service
It was easy in and out. Thanks for opening the service station on Saturday.
LENNY R., Service Manager from City World Hyundai responded on 08/10/2018

Glad we could take care of you. 

Thanks for the great survey score. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

GF
George F.
Bronx, NY
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
City World Hyundai
They place is amazing... This is the 3rd time I've had my car serviced here and each time they have had me in and out in under 2 hours. Excellent staff and excellent work. Highly recommend this place with anyone who owns a Hyundai!!!
LENNY R., Service Manager from City World Hyundai responded on 08/10/2018

Thank you for your kind words and great review.

We really appreciate it. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
New York, NY
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Quick and welcoming
Took my car in and the service went by smoothly with no confusions.
LENNY R., Service Manager from City World Hyundai responded on 08/09/2018

Thank you, glad we could service your car efficiently. 

See you next time,  

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

SB
Sydonnie B.
Mount Vernon, NY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Jenee
I would recommend servicing here anything but to buy a car at city world hyundai at Boston road i wouldnt send my worst enemy there.

If i am not mistaken Jennee or the lady that helped me at my servicing appointment reminded me of great customer service.
LENNY R., Service Manager from City World Hyundai responded on 08/09/2018

Glad we were able to make your service experience a good one. 

Look forward to taking care of you and your Hyundai. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

MP
Mark P.
Bronx, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Staff is exelent
The personell is very respectfull the waiting time is very good.
LENNY R., Service Manager from City World Hyundai responded on 08/08/2018

Thank you, 
We appreciate the great review. 

See you next service visit. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2007 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Thanks
Great
LENNY R., Service Manager from City World Hyundai responded on 08/08/2018

Thank you we appreciate the great review. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

YH
Yerson H.
Bronx, NY
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Service
Great service
LENNY R., Service Manager from City World Hyundai responded on 08/08/2018

Thank you for the great review. 

Happy we could take care of you! 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

WT
Wallace T.
Bronx, NY
2016 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
............
.............
LENNY R., Service Manager from City World Hyundai responded on 08/03/2018

Hope we can earn that 5 star rating next time. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

DC
Dennis C.
Bronx, NY
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Service
Technicians are competent and service is quick and efficient
LENNY R., Service Manager from City World Hyundai responded on 08/03/2018

Thank you we try ! 

Appreciate the great review. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JG
Joel G.
Bronx, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Alway a great experience.
Fast, friendly and professional. Always a positive experience.
LENNY R., Service Manager from City World Hyundai responded on 08/02/2018

Thank you, Always good to take care of you. 

Your friends at City World. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com