Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

1073 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.6388897/5Overall Rating 4.6388897/5Overall Rating 4.6388897/5Overall Rating 4.6388897/5rating 4.6388897
Original
Overall Rating 2.3142846/5Overall Rating 2.3142846/5rating 2.3142846rating 2.3142846rating 2.3142846
93% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


WH
Wayne H.
Bronx, NY
2016 Hyundai Equus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2019 Category: Service
My service guy was great, he went above and beyond.
First time visiting and was a very good experience. Hope it stays like that not just for me but for everyone.

LH
Lance H.
Bronx, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
The people
Wonderful
LENNY R., Service Manager from City World Hyundai responded on 07/19/2019

Thank you we really appreciate the 5 star rating and great review. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
New York, NY
2013 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2019 Category: Service
Horibley
No communications needs more improvements!
LENNY R., Service Manager from City World Hyundai responded on 07/19/2019

Will be in touch with you regarding your service visit. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

YV
Ylli V.
Bronx, NY
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Love this Place
Great costumer service!!!
LENNY R., Service Manager from City World Hyundai responded on 07/19/2019

Thank you we really appreciate the survey and 5 star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

NG
Norris G.
Bronx, NY
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Convenient location.
I was treated with most respect.
LENNY R., Service Manager from City World Hyundai responded on 07/19/2019

Thank you we really appreciate your response 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

EH
Enrique H.
Port Chester, NY
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
The attention of your workers its excellent
Perfect service.
LENNY R., Service Manager from City World Hyundai responded on 07/19/2019

Thank you so much for the 5 star rating and great review. 

Our staff really appreciates this. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JR
Josuel R.
Bronx, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Impeccable Service!
They are extremely professional and always get the job done.
LENNY R., Service Manager from City World Hyundai responded on 07/16/2019

Thank you we appreciate the great review ! 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

DP
Dennis P.
Bronx, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Excellent customer service
Mario did a great job of getting me in a day earlier than I had an appointment for since my service light had been on for over a week. My service was done quite quickly and I was able to be on time for my doctor appointment
LENNY R., Service Manager from City World Hyundai responded on 07/15/2019

Thank you for the great review and 5 star rating. 

We really appreciate it. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Friendly customer service, professional staff
The atmosphere is comfortable, the service is great.
LENNY R., Service Manager from City World Hyundai responded on 07/15/2019

Thank you for your kind words & 5 star rating. 

It means a lot to us. 

Hope to see you again, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

RR
Robert R.
New York, NY
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Customer Concerns
The staff addresses all customer concerns in a friendly and professional manner.
LENNY R., Service Manager from City World Hyundai responded on 07/12/2019

Thank you as always, We really value you as our loyal customer. 

Have a great Summer !

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

ME
Monique E.
Mount Vernon, NY
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Service is awesome
Awesome as usual. Thank you!!
LENNY R., Service Manager from City World Hyundai responded on 07/10/2019

Thank you very much. We really appreciate it ! 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2006 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Satisfied Customer
Quick turn around service.
LENNY R., Service Manager from City World Hyundai responded on 07/10/2019

Thank you we really appreciate the great review and 5 star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Location
Great service
LENNY R., Service Manager from City World Hyundai responded on 07/10/2019

Thank you for the 5 star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Great service
The people at this service station were very kind.
LENNY R., Service Manager from City World Hyundai responded on 07/10/2019

Thank you appreciate the great review and 5 star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

MP
Marlemny P.
Bronx, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/06/2019 Category: Service
Not
0.0
LENNY R., Service Manager from City World Hyundai responded on 07/08/2019

Hello would like the opportunity to discuss your service experience. 
Will look into your visit and the work performed and reach out to you once I get details 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
LENNY R., Service Manager from City World Hyundai responded on 07/09/2019

See you Friday to review everything we did on your car. 

Thank you, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
West Haven, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2019 Category: Service
Devastated
I was a total emotional mess when my car was brought to Hyundai. And the patience and willingness to listen that that the manager Jessica demonstrated gave me hope.
LENNY R., Service Manager from City World Hyundai responded on 07/08/2019

Thank you for the great review, We hope to earn a 5 star rating 
your next time. 



Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2019 Category: Service
Fast service
Went in to have light bulbs replaced. Service was fast about an hour max from arrival to finish.
LENNY R., Service Manager from City World Hyundai responded on 07/08/2019

Thank you for great review, We hope to earn a 5 star rating 
your next time in. 

Look forward to your future service visit,

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

YT
Yumin T.
New York, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Friendly, Fast.
Friendly service agents. Said I would be out in 1.5 hours, and it was only half hour more. Much faster than defunct 127th st Manhattan.
LENNY R., Service Manager from City World Hyundai responded on 07/08/2019

Thank you for the great review and 5 star rating 

And we welcome you as our new customer. 

See you next time,

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

OG
Onweremadu G.
Mount Vernon, NY
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Management
Great service
LENNY R., Service Manager from City World Hyundai responded on 07/08/2019

Thank you for the great review and 5 star rating. 

Look forward to your future service needs. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

BP
Bartholohmew P.
New Rochelle, NY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
My experience.
Polite service representatives.