Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

778 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.6923085/5Overall Rating 4.6923085/5Overall Rating 4.6923085/5Overall Rating 4.6923085/5rating 4.6923085
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


DR
Devoy R.
Stratford, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Professional Employees
Great workers
LENNY R., Service Manager from City World Hyundai responded on 12/18/2018

Thank you appreciate your great review and 
The 5 star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Yonkers, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Quick and easy
The service was quick but the building was hard to find
LENNY R., Service Manager from City World Hyundai responded on 12/17/2018

Thank you 

Really appreciate it. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
near my home, service done in a timely manor
excellent been coming here since I got the car.
LENNY R., Service Manager from City World Hyundai responded on 12/17/2018

Thank you very much 

We really appreciate it. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Great service
Friendly , prompt, accessible
LENNY R., Service Manager from City World Hyundai responded on 12/17/2018

Thank you glad we could take care of you. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

AS
Andrew S.
Bronx, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Great Service
Obviously these guys know what they are doing with your vehicle! My car feels great!
LENNY R., Service Manager from City World Hyundai responded on 12/17/2018

Thank you, Appreciate the review. 

Glad we could take care of your car

See you next time

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

AT
Amara T.
Bronx, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
5 stars
Made it right

Overall Rating 1/5rating 1rating 1rating 1rating 1
12/17/2018 Category: Service
Prices
I told them what was wrong with the vehicle the first time they saw nothing wrong with it. Took it to another shop and found the problem then I had to pay to get it rediagnosed and pay the service fee even tho I told them the problem to see if it’s covered under warranty
ELIZABETH P. from City World Hyundai responded on 12/17/2018

Per out conversation will send rescore 

LENNY R., Service Manager from City World Hyundai responded on 12/17/2018

Thank you, 

Glad you understand that we have to follow certain
procedures. Look forward to helping you in any way possible in the future.  

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

SM
Sookhpaul M.
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Because they do good and quick job
I appreciate the time and friendly customer service
LENNY R., Service Manager from City World Hyundai responded on 12/17/2018

Thank you, We appreciate the great review 
and 5 star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

RS
Relwende S.
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Outstanding performance
Very friendly and acknowledged staff.
LENNY R., Service Manager from City World Hyundai responded on 12/17/2018

Thank you so much for the great review. 

See you next service. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
My Hyundail service experience
Niec service.
LENNY R., Service Manager from City World Hyundai responded on 12/14/2018

Thank you very much. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

SC
Serena C.
Bronx, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Lenny
He and the staff do a great job thank you.
LENNY R., Service Manager from City World Hyundai responded on 12/14/2018

Thank you much appreciated. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

CW
Carl W.
Bronx, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Customer service
The staff were very open to take care of my issue based on my concern and my request to forego the original appointment that I was given (which was scheduled two weeks later than the day that I stressed my concerns for the waiting period I was originally given............
Job well done..........I was very thankful
LENNY R., Service Manager from City World Hyundai responded on 12/14/2018

Hope to earn a 5 star rating next time in 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Good Service
Very good service, professional stuff
LENNY R., Service Manager from City World Hyundai responded on 12/14/2018

Thank you for the great review. 

Really appreciate it 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
My vehicle service
Service was quick. And professional.
LENNY R., Service Manager from City World Hyundai responded on 12/14/2018

Glad we could take care of you promptly and 
processionally

Thank you for the 5 star rating. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

CA
Clara A.
Brooklyn, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Good Customer Service
When I arrive, I am taken care of right away. The many times that I have been there for service, I have never waited more than an hour for work to be completed. Great customer service. Everyone that works there are friendly. Highly recommended.
LENNY R., Service Manager from City World Hyundai responded on 12/13/2018

Thank you so much for the great review 
We really try to take care of our customers. 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

NS
Nelson S.
Bronx, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
very efficient personnel
very high standards from everyone in this service center, for my money is the best facility of this kind, not just in the bronx, but in the state.
LENNY R., Service Manager from City World Hyundai responded on 12/12/2018

Thank you for the kind words & great review. 

We really appreciate it and value you as our long time customer. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JC
Janice C.
Bronx, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Fine
Yes
LENNY R., Service Manager from City World Hyundai responded on 12/12/2018

Thank you - We really appreciate it. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

CE
Corey E.
Bronx, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Service department
The service was done in a timely manner. Everyone was very nice and informative. Small waiting area but very clean.
LENNY R., Service Manager from City World Hyundai responded on 12/12/2018

Thank you for the great review and 5 star rating 

We really appreciate it 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

GF
George F.
Bronx, NY
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Excellent Service
Excellent service with a wonderful and friendly staff.
LENNY R., Service Manager from City World Hyundai responded on 12/12/2018

Thank you very much for your kind words. 

Great review 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Verified Customer
Bronx, NY
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Review
Prompt and professional service

MT
Mavis T.
Bronx, NY
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Great Service
The representative was very professional and very knowledgeable. My service didn't take the whole day.
LENNY R., Service Manager from City World Hyundai responded on 12/12/2018

Thank you for the great review and 5 star rating. 

Glad we could take care of you promptly 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com