Overview

Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

559 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.636365/5Overall Rating 4.636365/5Overall Rating 4.636365/5Overall Rating 4.636365/5rating 4.636365
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
92% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


TV
Tomasa V.
Bronx, NY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Service
Excellent - - early morning appointment was done with half an hour
LENNY R., Service Manager from City World Hyundai responded on 06/20/2018

Thank you for the great review, 
Glad we could take care of you quickly. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

CL
Christina L.
Bronx, NY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Oil change
I like that i can make an appointment for saturday.
LENNY R., Service Manager from City World Hyundai responded on 06/20/2018

Thank you for the great review, 

We really appreciate it. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JC
Jemir C.
Yonkers, NY
2008 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
My hyundai
Service is great, staff makes feel comfortable and keeps you informed of everything, that is a plus and the price is right. The only thing is the waiting area and the bathroom is not very clean and small.
LENNY R., Service Manager from City World Hyundai responded on 06/20/2018

Thank you appreciate the review, We are working towards
facility improvements. 



Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

WM
Wilfredo M.
Bronx, NY
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Convenient for me
I love close to the service center, so it’s close & convenient for me to go there.
The only issue I have with the shop is I usually have to make an appointment 2 weeks in advance to get the day & time I want.
I guess that cause it’s a small shop.
LENNY R., Service Manager from City World Hyundai responded on 06/20/2018

Hope to earn 5 star rating your next time in. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

BD
Barbara D.
Bronx, NY
2017 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
friendly
I can't remember her name but the young woman who checked me in and out was the best. She was very efficient, knowledgeable,etc. I'd ask for her again. (Was her name jennifer? Sorry)
LENNY R., Service Manager from City World Hyundai responded on 06/19/2018

Thank you very much,

Jessica is very good service rep we are very lucky to have her. 

See you next time. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Anonymous avatar
Verified Customer
Bronx, NY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great Service
Great place to take your car.
Great Service
and great people.

thanks
LENNY R., Service Manager from City World Hyundai responded on 06/19/2018

Thank you we appreciate the great review and kind words.

Hope we can take care of your future service needs. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

Anonymous avatar
Verified Customer
Bronx, NY
2010 Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/18/2018 Category: Service
The people are friendly. Just need to have a better environment while sitting there for hours.
The people are friendly. Just need to have a better environment while sitting there for hours.
LENNY R., Service Manager from City World Hyundai responded on 06/19/2018

Understood, We are working on making improvements
Hopefully by your next service visit. 

I will ask your service advisor to review your needed services
with you. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

SS
Stacy S.
Bronx, NY
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Quick and attentive service.
Quick and attentive service was key and it was provided. I didn’t have to spend hours waiting.
LENNY R., Service Manager from City World Hyundai responded on 06/19/2018

Thank you for the great survey, We are glad we could get you 
back on the road quickly, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

GT
Gorky T.
Bronx, NY
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
I like the service
The location is different to the other
LENNY R., Service Manager from City World Hyundai responded on 06/19/2018

Thank you we appreciate your business and the great review

Look forward to taking care of your car. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

RD
Raymond D.
Bronx, NY
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Service
Raymond D'Alessio
Staff was professional and puts value in customer service
LENNY R., Service Manager from City World Hyundai responded on 06/15/2018

Need 5 star rating next time in 
Will try to earn 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

JW
James W.
Bronx, NY
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Oil change
Was able to get in and out fast and they check my tires and breaks. Nice people
LENNY R., Service Manager from City World Hyundai responded on 06/13/2018

Thank you for the great review. 

A multi point inspection is standard with any oil change. 

See you next time. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

AE
Andrew E.
Bronx, NY
2013 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Speedy and attentive service
The offer a professional and personal service. Explained what things I should pay attention and what can wait.
LENNY R., Service Manager from City World Hyundai responded on 06/12/2018

Thank you,

We appreciate the great review. 

See you soon, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

LS
Luis S.
Bronx, NY
2007 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Excellent service!
The service is always excellent and workers and staff are always courteous and professional.
LENNY R., Service Manager from City World Hyundai responded on 06/10/2018

Thank you,  We appreciate your kind words. 

We will help keep your beautiful Azera in "mint" condition. 

See you next time, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

AB
Audrey B.
Bronx, NY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Regular Car Maintenance
Jessica Rodriguez, Assistant Service Manager has always greeted me warmly with a big bright smile and remembers my name! Jessica ensures that I receive the very best service with minimal wait time. Jessica's customer service is professional and courteous at all times.
LENNY R., Service Manager from City World Hyundai responded on 06/07/2018

Thank you for the great review.
Yes we are lucky to have Jessica she takes very good care of 
our customers. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

OC
Orlando C.
Bronx, NY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Awesome
Fast and awesome service In and out
LENNY R., Service Manager from City World Hyundai responded on 06/07/2018

Thank you 

Glad we could take care of you efficiently  

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

LT
Lela T.
Mount Vernon, NY
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
The quick and efficient service I received was great
I showed up for a car inspection and was treated very professionally. I would return again for car service maintenance. I have been to another service center close by and did not received half of the great service I received here.
LENNY R., Service Manager from City World Hyundai responded on 06/07/2018

Thank you for the great review. 

Glad we could take care of you, 

See you for your next service. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

WO
Wanda O.
Bronx, NY
2012 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Attentiveness.
As always one satisfied customer :)
LENNY R., Service Manager from City World Hyundai responded on 06/01/2018

Thank you so much, 

Let us know if your still hearing that sound and need a 
test drive 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

RC
Rosemary C.
Bronx, NY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
true
GREAT TIME IN AND OUT IN KNOW TIME
LENNY R., Service Manager from City World Hyundai responded on 06/01/2018

Thank you for the great review 
We really appreciate it 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

TB
Trinity B.
Bronx, NY
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Great Job!
You guys always provide the best service!
LENNY R., Service Manager from City World Hyundai responded on 06/01/2018

Glad we can take care of you 
Appreciate your business 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com

HD
Hector D.
Bronx, NY
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Awesome customer service
They are fast and efficient.. I went in as a walk in for a car inspection and was there probably 15mins tops.. Love it here
LENNY R., Service Manager from City World Hyundai responded on 06/01/2018

Thank you for the great review glad we could be efficient 
and take care of you. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com