ReScore Reviews™ (21)

ReScore
Overall Rating 4.61905/5Overall Rating 4.61905/5Overall Rating 4.61905/5Overall Rating 4.61905/5rating 4.61905
Original
Overall Rating 2.26316/5Overall Rating 2.26316/5rating 2.26316rating 2.26316rating 2.26316
92% Would Recommend
100% Business Response
Latest Review 2 days ago
Itasha W. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Will return to service my car
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/21/2018 02:57 PM
LENNY R., Service Manager at City World Hyundai responded on 04/23/2018

Thank you, 
Appreciate the great survey score. 


Look forward to your future service needs. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Emile P. on 04/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service as expected delivered"
service as expected delivered
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/20/2018 10:23 AM
LENNY R., Service Manager at City World Hyundai responded on 04/20/2018

Thank you 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Trinity B. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service!"
Lenny was amazing, the service was perfect.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/19/2018 09:38 AM
LENNY R., Service Manager at City World Hyundai responded on 04/19/2018

Thank you kindly,

Glad we could take care of you. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Ian A. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"So customer friendly, quality service. "
The service is highly professional in all aspects
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 10:53 AM
LENNY R., Service Manager at City World Hyundai responded on 04/16/2018

Thank you, Glad we could take care of you. 

See you next service, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
William G. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance"
Keep Lenny!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 10:37 AM
LENNY R., Service Manager at City World Hyundai responded on 04/16/2018

Here for you !

Thanks, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Victor G. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient service"
I walked in with a problem on my present vehicle and they did not hesitate to check it without any appointment
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/14/2018 05:58 PM
LENNY R., Service Manager at City World Hyundai responded on 04/16/2018

Glad we were able to take care of your car.


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Annalee S. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is helpful and smiling. My questions get answered on a timely basis."
This service center is professional and the employees are courteous and helpful.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/11/2018 10:45 AM
LENNY R., Service Manager at City World Hyundai responded on 04/11/2018

Thanks for the great review 

We are Happy to take care of you 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Johnny E. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My last visit to service my Santa Fe"
Excellent quick and easy. Completely satisfied .
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/11/2018 08:12 AM
LENNY R., Service Manager at City World Hyundai responded on 04/11/2018

Thank you,
Glad we could take care of you 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Theodore D. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"T. D."
Dependable, Professional and right on point with all work.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 12:03 PM
LENNY R., Service Manager at City World Hyundai responded on 04/10/2018

Thank you Mr. Dalton 

We appreciate you as our valued customer. 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service "
Jessica is the best ! She’s very respectful , honest and nice . Thanks for all the help .
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/09/2018 06:22 PM
LENNY R., Service Manager at City World Hyundai responded on 04/10/2018

Thank you for the kind words.
Glad we could take care of you 

Yes Jessica is a great customer service advisor ! 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Charese M. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
They good care of the customers. They explain everything and make sure the customers knows what is going on. Any questions you may have, they answer them.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/09/2018 08:49 AM
LENNY R., Service Manager at City World Hyundai responded on 04/10/2018

Thanks for the great review. 

Happy we could take care of you, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Amporita O. on 04/07/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Department. "
Service Department is okay, too small for so many cars. Waiting room is too small.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/07/2018 09:40 AM
LENNY R., Service Manager at City World Hyundai responded on 04/09/2018

Thank you for your feedback 
We hope to achieve a 5 star rating your next time in 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Mavis T. on 04/07/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"First Inspection "
Everything was great....I think that the location can be bigger
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/07/2018 08:06 AM
LENNY R., Service Manager at City World Hyundai responded on 04/09/2018

Thank you for taking time to respond. 
We hope to earn a 5 star rating your next visit 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Omaudi R. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and Quick"
Took my vehicle immediately at appointed time. Car was ready before the estimated time given for service.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/03/2018 12:16 PM
LENNY R., Service Manager at City World Hyundai responded on 04/04/2018

We appreciate the great survey response and score. 

We realize the importance of our customers time.
Try hard to get our scheduled appointments in & out 
quickly and efficiently.  

Thank you,

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer ReScore Review on 04/03/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer services"
Good customer services
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/02/2018 11:40 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Good facility"
The service is fee is expensive. Sometime, more expensive than the car material itself.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/02/2018 11:40 AM
LENNY R., Service Manager at City World Hyundai responded on 04/03/2018

Looking into your needed service 
Will be in contact with you shortly 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Nelson N. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous staff"
Jeanee was very helpful and informative, she made sure my wait time was as comfortable as possible...
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 03/28/2018
Service Type: Maintenance
Review Created: 04/02/2018 06:40 AM
LENNY R., Service Manager at City World Hyundai responded on 04/02/2018

Glad we could make your wait comfortable. 

Thank you for the great review 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Joann M. on 04/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great friendly service."
Service is always completed timely.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 03/26/2018
Service Type: Maintenance
Review Created: 04/01/2018 09:51 PM
LENNY R., Service Manager at City World Hyundai responded on 04/02/2018

We thank you for the kind words and great review 


See you next time, 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Lourdes G. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick"
Oil change was a breeze!
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 03/28/2018
Service Type: Maintenance
Review Created: 03/30/2018 08:01 PM
LENNY R., Service Manager at City World Hyundai responded on 03/31/2018

Thanks for the great review

Really important to our team and glad we were able to take care of you. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Erawarifagha H. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ok"
Nice service
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 03/22/2018
Service Type: Repair
Review Created: 03/30/2018 11:19 AM
LENNY R., Service Manager at City World Hyundai responded on 03/30/2018

Thank you for the great survey score 

We appreciate it and look forward to taking care of you again. 

Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Verified Customer on 03/28/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
Good service and good staff
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/26/2018
Service Type: Maintenance
Review Created: 03/28/2018 04:52 PM
LENNY R., Service Manager at City World Hyundai responded on 03/30/2018

Thank you hope to earn a 5 star rating your next visit. 


Lenny Rodriguez
Service Manager
City World Hyundai
929-777-9075
Lenny@cityworldauto.com
Displaying Review 1 - 20 of 506 in total