Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,133 Reviews)

ReScore Reviews™ (28)

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
91% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


CH
Christopher H.
College Station, TX
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020 Category: Service
Great service
Great clean facility. Great service.
Highly recommend.
CM
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 09/18/2020

Thank you so much for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!

 

Be Safe!!!

Be Safe!!!

Thanks and Have A Terrific Thursday!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

Verified Customer
Tyler, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020 Category: Service
Quick and efficient!
Great staff, everything was fixed quickly, and everyone was super nice! Would recommend!
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 09/17/2020

Thank you so much for your kind words and for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!

Be Safe!!!

Thanks and Have A Terrific Thursday!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

TB
Thai B.
College Station, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2020
Customer Service
Tangelia Jones made our appointment so easy in a difficult environment. She was such a patient soul taking the time out to answer all of our questions and doing all she could within reason to accommodate us. We really appreciated the extraordinary customer service and support
CM
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 09/14/2020

Thank you so much for your kind words and for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!

Be Safe!!!

Thanks and Have A Wonderful Week!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

JF
Jordan F.
College Station, TX
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020 Category: Service
Phenomenal Service!!
College Station Hyundai has the best service! Dylan has always gone above and beyond and always receive great customer service. They also offer great specials for services! They are highly dependable and know I can trust them with my vehicle.
CM
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 09/10/2020

Thank you so much for your kind words and for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!

Be Safe!!!

Thanks and Have A Terrific Thursday!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

Verified Customer
Bryan, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020 Category: Service
Service
The services done by the representative and the courteousness shown is wonderful. Getting questions answered is great.
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 09/09/2020

Thank you so much for your kind words and for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!

Be Safe!!!

Thanks and Have A Wonderful Wednesday!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

FV
Felipa V.
Bryan, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020 Category: Service
Service
Great people friendly and great sevice
CM
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 09/08/2020

Thank you so much for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!

 




Thanks and Have A Happy and Safe Week!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

TK
Tracy K.
Pinehurst, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
Great customer service in the Service Department
We received excellent service from Joshua in the service department. I received clear communication on what to expect and the repairs were made as expected.
The waiting area is a very clean and comfortable place to wait as well.
CM
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 09/04/2020

Thank you so much for your kind words and for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!

 



Thanks and Have Happy and Safe Labor Day Weekend!
Carrie Martello
Hyundai Service Coordinator
979-213-5481
CM
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 09/04/2020



Thanks and Have Happy and Safe Labor Day Weekend!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

DT
Dylan T.
College Station, TX
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2020 Category: Service
Service
A+
CM
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 08/28/2020

Thank you so much for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!


STAY HEALTHY!!

Thanks and Have Wonderful Weekend!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

CW
Ciara W.
Bremond, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020 Category: Service
Amazing Service
Window motor went out and I called right away. My car was checked out, part ordered and in 2 days my part was in. Window fixed and washed in an hour! Great timing and always amazing service.
CM
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 08/26/2020

Thank you so much for your kind words and for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!


STAY HEALTHY!!

Thanks and Have Wonderful Wednesday!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

Verified Customer
Franklin, TX
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2020 Category: Service
Amazing facility, exceptional service!
Can't wait to come back for my next oil change! The staff treats you like family!
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 08/19/2020

Thank you so much for your kind words and taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!


STAY HEALTHY!!

Thanks and Have Wonderful Wednesday!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

DT
Dylan T.
College Station, TX
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020 Category: Service
Accessories
The people are great!! All I was doing was ordering floor mats but it was an easy experience!
CM
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 08/17/2020

Thank you so much for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!

 


STAY HEALTHY!!

Thanks and Have Wonderful Week!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

Verified Customer
Huntsville, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2020 Category: Service
Blowout
I had a blowout and Hyundai took care of not just my tires but my car as well. They cleaned it, balanced it, and fixed her up all brand new.
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 08/17/2020

Thank you so much for your kind words and for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!


STAY HEALTHY!!

Thanks and Have Wonderful Week!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

CF
Carole F.
Marble Falls, TX
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/09/2020 Category: Service
Very pleased engine was warrantied. The car has been almost troublefree...will look at another Hyundai in the future.
Am very pleased engine was warrantied. Will probably look at another Hyundai in the future. Have only had to replace battery and have numerous recalls performed.
Saddened the mpg program ended.
CM
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 08/10/2020

Good morning, my apologies we fell short of your expectations. Our service team works together, always striving to bring you OUTSTANDING service. So, it really disappoints us, when we miss the mark with one of our guests.


STAY HEALTHY!!

Thanks and Have Wonderful Week!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

Verified Customer
Marble Falls, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020 Category: Service
Service Department - Top Notch
I had a major issue with my car. Called the service department Saturday afternoon after it was closed. They took my name and number and said someone would call me on Monday. Shortly after that call, I received a text from the service manager. He was at home, but had received a call from the general manager to contact me. He said have my car towed to the dealership and he'd get started on it first thing Monday morning. It was such a relief. I felt confident this dealership cared and would take care of me. Dylan, the service agent was very professional and kept me informed about my car. The customer service was out of this world. My car was repaired quickly and haven't had any problems. Thank you Dylan and College Station Hyundai! Aggie '84
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 08/05/2020

WOW!!!!!!!!

Thank you so much for your kinds words and for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!

 

 


STAY HEALTHY!!

Thanks and Have Wonderful Wednesday!
Carrie Martello
Hyundai Service Coordinator
979-213-5481

CW
Ciara W.
Bremond, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2020 Category: Service
Service
Great service during my oil change and even squeezed in my last minute inspection.
CM
Carrie M., Hyundai Service Coordinator from College Station Hyundai responded on 08/04/2020

Thank you so much for your kinds words and for taking time out of your day to fill out this survey, it is always good to hear your service went well.

We appreciate your business and look forward to our next opportunity to serve you with EXCELLENCE! Please let us know if you ever have any questions, concerns or suggestions! We value you, and your input greatly!

 


STAY HEALTHY!!

Thanks and Have Wonderful Week!
Carrie Martello
Hyundai Service Coordinator
979-213-5481