Thank you for bringing your TrailBlazer to us for an oil change. We apologize for it taking longer than you expected, however without an appointment it can take longer than usual. We apologize for the delay however we would be happy to schedule the next time you are do for an oil change and we will be more efficient. We look forward to making it right for you next time!
-My only glitch came when I repeated got emails asking me to confirm my appointment @ 8:00 am??? I reconfirmed with them, in person, that it was in fact 3:00 pm, which it was. If it wasn't for that, I would have gone 5 stars, instead of 4 stars, in this review. Scott and his people are friendly, they know their stuff, and I will be back.
Rob, thank you for the rave review. I am sorry that we fell one star short for the glitch in our computer system, we are definitely working on fixing that issue! We appreciate you taking the time to leave a detailed review. Please call is us in the future with any automotive repairs and/or maintenance!
Sarah, thank you for your response and thank you for bringing your Honda Pilot to us for brakes. We are able to do all types of automotive repairs and/or maintenance, so please call us with any future needs!
Andrew, we apologize for it taking longer than you had expected. We are definitely blessed to be busy, however we will be sure to communicate proposed completion time next time you are in.