Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

2744 Reviews

93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


DF
Dennis F.
Loveland, OH
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Review
I realize you want comments, however, when you tell me I'm not doing this right after I've already provided a 5 star review, it makes me less likely to do it next time

RC
Rayfield C.
Cincinnati, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Services
Satisfied as usual

CF
Christopher F.
Milford, OH
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Good service
Good service always wash the car

JL
Janet L.
Maineville, OH
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Service doe right.
As usual yor techs get things done properly.
ROBERT C B. from Columbia Hyundai responded on 03/23/2019

    Thanks so much for the feedback, we appreciate your business


CS
Cheryl S.
Cincinnati, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Great customer service.
Mike has always been great to work when I drop my car off for service.
Everyone is very respectful
ROBERT C B. from Columbia Hyundai responded on 03/23/2019

   Thanks so much for the feedback, we appreciate your business


SE
Susan E.
Cincinnati, OH
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Customer Cuddly
They KNOW ME! While I’ve been a long term customer, it is very reassuring to know they Know Me and My Car. I like it that they take me home and return me to HYUNDAI when my service work is complete. Even my sales person acknowledges me when I come in. Very High Touch! NICE.
ROBERT C B. from Columbia Hyundai responded on 03/22/2019

    Thanks Susan, you know how much we appreciate you and your business.


JU
Justin U.
Cincinnati, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Outstanding Dealership!
Outstanding staff; competent mechanics and efficient---everything!

I would recommend Columbia to anyone and everyone. They do everything well and deserve the business.
ROBERT C B. from Columbia Hyundai responded on 03/22/2019

    Thanks so much, we appreciate your business


KS
Kenneth S.
Loveland, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
The people
Prompt, friendly service. Clean environment. Always reliable.
ROBERT C B. from Columbia Hyundai responded on 03/22/2019

   Thanks so much for the feedback, we appreciate your business


Verified Customer
Loveland, OH
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Great job
None
ROBERT C B. from Columbia Hyundai responded on 03/22/2019

     Thanks so much for the feedback, we appreciate your business


MM
Marjorie M.
Cincinnati, OH
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Excellent Service Department
Service is always fast, thorough and affordable.
ROBERT C B. from Columbia Hyundai responded on 03/22/2019

    Thanks so much for the feedback, we appreciate your business


Verified Customer
Cincinnati, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Columbia Hyundai Service Department
Professional and couteous
ROBERT C B. from Columbia Hyundai responded on 03/21/2019

    Thanks so much for the feedback, we appreciate your business


RO
Rolf O.
Cincinnati, OH
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
GREAT SERVICE!
I have to give Columbia Hyundai a perfect score! In every way 100% the best!
ROBERT C B. from Columbia Hyundai responded on 03/21/2019

     Thanks so much for the feedback, we appreciate your business


JF
Jim F.
Mason, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019 Category: Service
Software upgrade
Good service and professional.
ROBERT C B. from Columbia Hyundai responded on 03/21/2019

      Thank you for the review, we appreciate the feedback


RK
Robert K.
Cincinnati, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Quick and Courteous
Service writer was attentive and courteous. Service performed quickly. Car was delivered freshly washed right outside service waiting area door.
ROBERT C B. from Columbia Hyundai responded on 03/20/2019

     Thanks so much, we appreciate your business


CC
Craig C.
Cincinnati, OH
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
Great service
Clean and comfortable facilities. People were very polite.
ROBERT C B. from Columbia Hyundai responded on 03/20/2019

     Thanks so much for the review, we appreciate the feedback


MW
Melissa W.
Cincinnati, OH
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Understanding my issue
I had learned of the death of my brother in law and needed to be on the road. My technician understood and I was in and out in no time at all. Thank you, Thank you. I was able to get right on the road to my sister.
ROBERT C B. from Columbia Hyundai responded on 03/20/2019

   Thanks so much for the feedback, we appreciate your business


SG
Shirley G.
Cincinnati, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Fast quality. Service and professional staff
Good service
ROBERT C B. from Columbia Hyundai responded on 03/20/2019

     Thanks so much for the feedback, we appreciate your business


AV
Andrew V.
Loveland, OH
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Excellent Review
Everyone there was very nice and helpful! They also told me a ballpark time, and it was completed in that timeframe!! Noticed that my hitch cover was hanging, one of the guys behind the desk came out and tried to fix it for me!! Much appreciated!!
ROBERT C B. from Columbia Hyundai responded on 03/20/2019

      Thanks so much for the feedback, we appreciate your business


CR
Cheryl R.
Cincinnati, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Excellent Service
Great customer service. The service department was very thorough and informative.
ROBERT C B. from Columbia Hyundai responded on 03/19/2019

     Thanks so much for the feedback, we appreciate your business


PD
Pamla D.
Cincinnati, OH
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Unparalleled car performance and service!
Why did I ever drive anything but a HYUNDAI purchased from Columbia Hyundai? I ask myself that every day since I bought it in August 2018. Love it and all of you - from initial purchase of the car from Robin Faulkner in Sales through to intro with Mike and then continued great interactions with all your service fellas - EXCELLENT, SWIFT, INEXPENSIVE Service Bills - and a car that runs like a top.

WOW, WOWER, WOWEST! Pamla Winther Davitt going on the record for everything HYUNDAI and everything COLUMBIA Hyundai!
ROBERT C B. from Columbia Hyundai responded on 03/19/2019

    Thanks so much for the feedback, we really appreciate your enthusiasm as well as your business.