93% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Fast, reliable service..took my car without an appointment and I was done in no time.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:23 PM
Robert C B. at Columbia Hyundai responded on 10/17/2017

    Thanks so much for the review, we appreciate the feedback

Stephen P. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Poor communication"
I ended up paying for duplicated and unnecessary service because the recommended service was not explained to me.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 12:43 PM
Robert C B. at Columbia Hyundai responded on 10/17/2017

       Thanks for the feedback, I am sorry for the duplication of service I will have your advisor call you to starighten it out

Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"not rated as "great""
none
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:02 PM
Robert C B. at Columbia Hyundai responded on 10/17/2017

    Thanks for the feedback, we appreciate your business

Denis H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and complete"
Yes
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 12:00 PM
Robert C B. at Columbia Hyundai responded on 10/17/2017

        Thanks for the feedback, we appreciate your business

Toni S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service and Customer Care"
I arrived without an appointment after calling the service department earlier that day. They were able to take my car right back and the problem was exactly what they diagnosed on the phone. They also fixed something else that showed up and I was out of there within an hour. They kept me up to date the entire time.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 11:52 AM
Robert C B. at Columbia Hyundai responded on 10/17/2017

        Thank you for the review, we appreciate your busienss

Gila I. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always feel welcomed"
Honestly, Its like going to an old friends house! Great people, timely service, personal attitude, fresh coffee, cold water and always donuts. But I personally think, what matter the most - is the people!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/17/2017 08:20 AM
Robert C B. at Columbia Hyundai responded on 10/17/2017

     Thanks Gila, I appreciate the review, hope you had a good trip east!

Verified Customer on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service if you have a Hyundai"
I always receive efficient service at this location. I'm currently having some issues that seem to arose out of my last appointment a week ago, and I'm looking to have them fixed.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/17/2017 06:25 AM
Robert C B. at Columbia Hyundai responded on 10/17/2017

       Thank you for the review, we appreciate the feedback

David K. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"convenience"
convenience
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 12:02 PM
Robert C B. at Columbia Hyundai responded on 10/17/2017

     Thanks so much for the review, we appreciate the feedback as well as your busines

Crystal P. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful"
After I made the appt, I was in & out within 1 hour! However, when trying to schedule my service online, I got different suggested intervals.

I was told when I purschaes the vehicle that I needed to have my oil changed every 5000 miles. But when I attempted to schedule my 5000 maintenance online, it indicated that I was not due until I had 7500 miles.

Yet when I actually checked in for my service appointment, I was told by your representative that I needed to have the oil changed every 3,750 miles!

At this point, I am totally confused as to when a 2017 Elantra need to have service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/15/2017 11:12 PM
Robert C B. at Columbia Hyundai responded on 10/16/2017

    Thanks so much for the review, we appreeciate the feedback

Alla P. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and good work"
I like to repair my car here
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 09:15 AM
Robert C B. at Columbia Hyundai responded on 10/16/2017

      Thanks so much for the feedback we appreciate your business

Barry C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Nice people and great service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 05:27 PM
Robert C B. at Columbia Hyundai responded on 10/14/2017

     Thank you for the feedback, we appreciate your business

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer service, friendly staff"
This staff was very friendly and kind. There was coffee made and water was available in the waiting room. The service was done in a timely manner
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 03:34 PM
Robert C B. at Columbia Hyundai responded on 10/14/2017

     Thanks so much for the feedback, we appreciate your business

Andrew V. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Got me in and out quickly!! Had my loaner ready quickly, "
My only suggestion, is to have a bigger window for check out!! The lady standing behind the window was super nice...but if people are in a hurry and if two people are working.. it could go super fast!! Not a complaint, just a suggestion,, and the problems with their phone system is most annoying!! But all of the people there are wonderful!!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 01:12 PM
Robert C B. at Columbia Hyundai responded on 10/13/2017

       Thanks for the feedback, we appreciate your business

Michael R. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
They always put the customer first.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 11:17 AM
Robert C B. at Columbia Hyundai responded on 10/13/2017

     Thank you for the review, we appreciate the feedback

Rayfield C. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently"
Pheasant environment
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/13/2017 05:49 AM
Robert C B. at Columbia Hyundai responded on 10/13/2017

          thank you for the feedback, we appreciate your business

George A. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Experience"
Well done in a timely manner.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/12/2017 05:26 PM
Robert C B. at Columbia Hyundai responded on 10/13/2017

      Thanks so much for the review,  we apprecuiate the feedback

Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
Service was finished close to the promised time. Employees were courteous.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 02:35 PM
Robert C B. at Columbia Hyundai responded on 10/13/2017

       Thanks so much for the review, we appreciate the feedback

Dean H. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
Great service and very pleased with vehicle
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/12/2017 11:17 AM
Robert C B. at Columbia Hyundai responded on 10/12/2017

      Thanks so much for the review, we appreciatye your business

Karen S. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timeliness"
Quick service with friendly staff!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/11/2017 11:00 AM
Robert C B. at Columbia Hyundai responded on 10/12/2017

       Thanks so much for the feedback, we appreciate your business

James S. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent and efficient service"
Vehicle was quickly checked in , loaner was quickly ready and service was completed when promised. Overall, consistent and efficient service in all visits.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/10/2017 06:25 PM
Robert C B. at Columbia Hyundai responded on 10/11/2017

        Thank you for the feedback, we appreciate your business

Displaying Review 1 - 20 of 1569 in total