Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

2120 Reviews

93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


DM
Debra M.
West Chester, OH
2018 Hyundai Sonata
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06/22/2018 Category: Service
The Best
This service department is the best

SG
Suzanne G.
Loveland, OH
2012 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Oil change
Had me in and it in the time they gave me including a car wash

DR
Daren R.
Cincinnati, OH
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Service
Good service

Anonymous avatar
Verified Customer
Cincinnati, OH
2014 Hyundai Equus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
fast service
in and out for a schedule servic

Anonymous avatar
Verified Customer
Liberty Township, OH
2012 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
great service.
Kept me well informed about service being performed. Even gave me a loaner car.

TV
Thomas V.
Loveland, OH
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Service and people
I find the staff very easy to work with who explain everything in easy to understand terms. The pricing for oil changes and other services is very competitive and the work done is always first rate.

CD
Christine D.
Cincinnati, OH
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Excellent
Courteous, usually quick service

SW
Sean W.
Cincinnati, OH
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Impressed
Great service and communication on progress of the service and completion.

Anonymous avatar
Verified Customer
Cincinnati, OH
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great Car, Great Service
I bought a new Genesis 2 years ago. I am not a "car guy" and bought this more for the value than anything else. Since then, I have grown to appreciate what a fantastic car it is - - fun, comfortable, reliable, cutting edge technology, etc. I have also found the Columbia Hyundai service department to be reasonably priced, very reliable, punctual and professional. Thanks

Anonymous avatar
Verified Customer
Cincinnati, OH
2016 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Need a better waiting area
Service was good long wait to get car

NM
Nicole M.
Maineville, OH
2015 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Friendly and honest.
I am always greeted quickly and politely.

JC
Jimmie C.
Cincinnati, OH
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Service with a smile
Service was fast & efficent only had to wait 1/2 got to my next appt.Allen is always very nice & helpful.

Anonymous avatar
Verified Customer
Lebanon, OH
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Oil Change
Prompt and professional service.

Anonymous avatar
Verified Customer
Loveland, OH
2014 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great!
They took care of something I had on my car for 2 1/2 yrs the best customer service

Anonymous avatar
Verified Customer
Middletown, OH
2017 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
People
Nice personable employees

MP
Mark P.
Cincinnati, OH
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Just right
I just wanted an oil change and got it without any delay hassle or sales job. Well done.

Anonymous avatar
Verified Customer
Mason, OH
2017 Hyundai Santa Fe
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06/15/2018 Category: Service
Great service!
I needed service on my car for a noise that was coming from my right rear wheel. I wasn’t sure if it was safe to drive so I wanted to have it looked at ASAP. I called another dealership first and was told they couldn’t look at my car for two and a half weeks! When I called Columbia, I was told I could drop my car off the next day! They even provided a loaner car for the 6 days while my car was being serviced! Everyone was friendly and professional!

TS
Thomas S.
Cincinnati, OH
2017 Hyundai Santa Fe S
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06/14/2018 Category: Service
Work is always done well
Wok is always done well

WD
William D.
Loveland, OH
2017 Hyundai Ioniq Hybr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Good and quick
15000 mile service on my Ioniq. All good

CG
Curnell G.
Cincinnati, OH
2008 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/14/2018 Category: Service
Service is reliable
Even though this particular service call had my car in limbo for days; Columbia Hyundai is a good service facility.
ROBERT C B. from Columbia Hyundai responded on 06/15/2018

       Thank you for the feedback, I apologize for the length of time to repair the car, Friday the 8th was extremely busy, however your advisor should have communicated that to you asa soon as he knew how lengthy it was going to be, thanks again for the feedback