Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1604 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 3.9230769/5Overall Rating 3.9230769/5Overall Rating 3.9230769/5rating 3.9230769rating 3.9230769
Original
Overall Rating 2.3846154/5Overall Rating 2.3846154/5rating 2.3846154rating 2.3846154rating 2.3846154
97% Would Recommend
Latest Review 3 days ago

Reviews


GH
Gary H.
Hamilton, OH
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Gary said the staff did what he wanted them to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GV
Glenn V.
Fairfield, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Glenn said they were timely and it was good service.
This review was collected via phone interview by Customer Research Inc.

PB
Phil B.
Fairfield, OH
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Phil said the facility explained everything that needed to be done in great detail. Everything was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DG
Diane G.
Fairfield, OH
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Diane said this business was considerate, professional, and friendly.
This review was collected via phone interview by Customer Research Inc.

DG
Della G.
Fairfield, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Complete Vehicle Inspection
We had our vehicle inspected for an upcoming trip. The service technician reviewed the results with me. He was cordial and professional in his explanation of the vehicle inspection.

AW
ADAM W.
Fairfield, OH
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018
no complaints
Always professional and satisfied with service.

TD
Thomas D.
Fairfield, OH
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with Patricia. She said she has always received good service.
This review was collected via phone interview by Customer Research Inc.

WJ
Wade J.
Fairfield, OH
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Wade said the staff members at the front desk were courteous. The work was thorough and reasonably priced. The staff did a good job with his vehicle and he appreciates their help.
This review was collected via phone interview by Customer Research Inc.

SD
Sandra D.
Fairfield, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Sandra said the staff were professional and provided top notch service.
This review was collected via phone interview by Customer Research Inc.

KO
KELLY O.
Fairfield, OH
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
Efficient and quick
The guys were nice, efficient and did a great job. I’ll be a repeat customer.

MW
Mindy W.
Fairfield, OH
Mercury Mariner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Mindy said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

NW
Natasha W.
Middletown, OH
Honda Civic Coupe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/07/2018 Category: Service
Natasha said the facility provided quick service, but her tire pressure light went on as she was leaving, and she has new tires.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pfefferle Tire & Automotive Service Inc. responded on 06/11/2018

Please stop back in for a free tire pressure check, thanks!


SW
Steve W.
Fairfield, OH
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Steve said his vehicle was idling faster than it should have. It took an hour to fix. He may bring his vehicle back for additional problems.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Fairfield, OH
HUMMER H2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Michael said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NR
Nathan R.
Hamilton, OH
GMC Terrain
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Nathan said the staff did a good job with the service. Something came up with the engine that they weren't expecting to find, so it took them a little bit longer than what they had anticipated.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Hamilton, OH
Chevrolet Equinox
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2018
Good Customer Service
Good Customer Service !!

PE
Patrick E.
Fairfield, OH
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Patrick said the staff got everything taken care of in a timely manner. The staff is nice and cordial and everything was top notch.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Fairfield, OH
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Robert said he was very happy. There's nothing they didn't do that he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

EN
Eddie N.
Hamilton, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Eddie said the service was quick. The staff was friendly, courteous and helped in any way they could.
This review was collected via phone interview by Customer Research Inc.

PW
Pete W.
Fairfield, OH
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Pete said the staff is friendly and they do good work.
This review was collected via phone interview by Customer Research Inc.