Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1589 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 3.9230769/5Overall Rating 3.9230769/5Overall Rating 3.9230769/5rating 3.9230769rating 3.9230769
Original
Overall Rating 2.3846154/5Overall Rating 2.3846154/5rating 2.3846154rating 2.3846154rating 2.3846154
97% Would Recommend
Latest Review 1 day ago

Reviews


JW
John W.
Hamilton, OH
Chevrolet Equinox
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2018
Good Customer Service
Good Customer Service !!

PE
Patrick E.
Fairfield, OH
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Patrick said the staff got everything taken care of in a timely manner. The staff is nice and cordial and everything was top notch.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Fairfield, OH
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Robert said he was very happy. There's nothing they didn't do that he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

EN
Eddie N.
Hamilton, OH
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Eddie said the service was quick. The staff was friendly, courteous and helped in any way they could.
This review was collected via phone interview by Customer Research Inc.

PW
Pete W.
Fairfield, OH
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Pete said the staff is friendly and they do good work.
This review was collected via phone interview by Customer Research Inc.

JK
Joe K.
Fairfield, OH
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Joe said the service was quick, easy, and the staff got him in and out.
This review was collected via phone interview by Customer Research Inc.

RR
Rick R.
Manchester, OH
BMW Z3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Rick said the business did the maintenance that was asked of them in a timely manner. The staff at the facility are friendly.
This review was collected via phone interview by Customer Research Inc.

ML
Mark L.
Fairfield, OH
FIAT 500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Oil Change
As always, great service.

SM
Stephanie M.
Hamilton, OH
Toyota Corolla
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/02/2018
Careless
I come in with regularity for oil changes and tire rotations and other services as well. I will return for future services, but I will be specific and outspoken about the way my car is serviced. Just because my car is old doesn't mean that it should be junked up. My floor mats were less than a week old as I had replaced them . But the technicians got in my car with their greasy dirty shoes and marked them all up! So my $34 was wasted replacing those old mats. As well my own shoes had to rest in those greasy marks while I drove it home. I had to try and clean my new mats and my shoes so that I would not track grease into my home. I will be expecting paper mats next time. There really should be better care!

CP
Charlene P.
Fairfield, OH
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Excellent service as always
I bought my car from Chris as I trust this company to service all the cars I have owned for many years now! I love my newest car and the price was right! I would never go anywhere else.

KP
Katie P.
Oregonia, OH
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Quick and Easy
The workers were very friendly and my oil got changed before my kids could get cranky. Perfect!

MB
Matthew B.
Cincinnati, OH
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Matthew said they always take great care of him when he comes in and he loves them.
This review was collected via phone interview by Customer Research Inc.

CP
Cliff P.
Fairfield, OH
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Cliff said everything went really well.
This review was collected via phone interview by Customer Research Inc.

CH
Caprice H.
Fairfield, OH
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
Oil Changed...........
In and out in less than 45 mins.....close to home.....been a Pfefferle customer 30+ years......always treat me right and are honest.

KY
Karen Y.
Fairfield, OH
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Thoroughness, friendliness and speed.
I always recommend Pfefferle. Its convenient and the guys do a super job.

JS
Jessica S.
Fairfield, OH
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Jessica said the staff were quick and pleasant.
This review was collected via phone interview by Customer Research Inc.

DW
Dave W.
Fairfield, OH
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Dave said that he dealt with the business before and he really liked the service so he turned his son onto the business.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Hamilton, OH
Ram 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Jeff said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

AH
Ashley H.
Hamilton, OH
Chevrolet Monte Carlo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Ashley said everything was great.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Fairfield, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2018
Best Automotive Shop in Cincinnati
Once again excellent job guy!!