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Columbia Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(86 Reviews)
87
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
11
Total ReScores
4.8
ReScore Average
87
Net Promoter Score ®

Business Details

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Contact
(513) 489-2000
No Business Hours Provided

Business Hours

* No Time Zone provided
10981 Montgomery Road Cincinnati, OH 45249
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(86 Reviews)

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Paul M.
Cincinnati, OH
2022 Hyundai Tucson Hev
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/09/2022
verified customerVerified Customer
3
Category: Sales
Women beware
For the first time, since 1986, I had a salesman ignore me on delivery of a car my husband and I purchased. The salesman, Dean, told me to sit in the back seat while he explained the features to my husband. I could not see everything, so I have yet to drive the car.

Dean was not the salesperson who actually sold us the car. That salesperson had left the dealership in the 4 months between ordering and delivery. If he had been our contact during ordering, I know we would never have placed the order. I talked my husband into treating himself with Tuscan and the top tier options.

We love the car. We are still working out how everything works, but I did not expect to find such chauvinistic behavior in 2022.
JON M. from Columbia Hyundai responded on 02/16/2022 07:35 AM

I AM SORRY THAT DEAN WAS CONDESCDING. I HAD HIM CALL YOU I HOPE THAT HELPS. PLEASE CALL ME IF YOU NEED ANYTHING. 

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