Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

415 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


VS
Victoria S.
Cincinnati, OH
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Victoria said the business provided great service and they were also very personable.
This review was collected via phone interview by Customer Research Inc.

SB
SCOTT B.
Cincinnati, OH
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Car repair quote
Staff very friendly and honest. I would definitely refer family and friends there for any car repair needs.

TB
Trisha B.
Cincinnati, OH
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Trisha said the staff was excellent, they had a fair price and gave excellent service. She's very glad she found that business.
This review was collected via phone interview by Customer Research Inc.

ML
MICHAEL L.
Wyoming, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Prompt, courteous and responsible
Always appreciate the attitude at Santos. They only fix what needs to be fixed. It's as if they own the car they are working on.

EN
Ellen N.
Cincinnati, OH
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ellen said that she has been using the facility since she could drive and they have always provided her with fast service.
This review was collected via phone interview by Customer Research Inc.

EN
Ellen N.
Cincinnati, OH
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Ellen said that she has been using the facility since she could drive and they have always provided her with fast service.
This review was collected via phone interview by Customer Research Inc.

KS
Kerry S.
Wyoming, OH
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Kerry said the business was super friendly. They always offer to drive her during services.
This review was collected via phone interview by Customer Research Inc.

SR
Shawn R.
Cincinnati, OH
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Shawn said he was very happy with them.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Wyoming, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Jeff said the business was great.
This review was collected via phone interview by Customer Research Inc.

DB
Doug B.
Cincinnati, OH
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Doug said he was very pleased with the service, the scheduling, and the actual work this business does on a consistent basis.
This review was collected via phone interview by Customer Research Inc.

DF
DICK F.
Wyoming, OH
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Service results
Service was quick and very well done

JB
Jeb B.
Wyoming, OH
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Jeb said the staff went over and above for him, and they helped get his vehicle fixed in a quick fashion.
This review was collected via phone interview by Customer Research Inc.

KL
Kevin L.
Wyoming, OH
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Kevin said he was able to be seen 20 minutes after he got there and he was in and out. The work was also done for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

SW
Sarah W.
Cincinnati, OH
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Sarah said she thought the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

MD
Melissa D.
Cincinnati, OH
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Spoke with Jim. He said the staff were experienced.
This review was collected via phone interview by Customer Research Inc.

JS
J S.
Cincinnati, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Excellent
Excellent. I am a repeat customer.

BB
Bill B.
Cincinnati, OH
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Bill said the staff were quick and did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

JM
JOSE M.
Milford, OH
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
250,000-Mile Check
Excellent service as usual. Santos has kept my car in excellent condition, now with 250,000 miles and still in great shape.

MW
MARGARET W.
Wyoming, OH
Lexus CT 200h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Personal service
Tony and his crew are friendly, caring and efficient. I like the personal service that I find at Santos.

MS
Mike S.
Cincinnati, OH
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Mike said he used this business for years. He is always happy.
This review was collected via phone interview by Customer Research Inc.