Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

454 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


RG
RANDY G.
Cincinnati, OH
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Friendly and fair
We have used Santos for more than 20 years.
They are wonderful to work with. Great team of people who thoroughly check your car and share their findings. They give you options only reconmendcwork that has to be done. No high pressure. I trust Tony and his team!

TP
Tom P.
Wyoming, OH
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Tom said he is pleased with what they completed on his vehicle. They are responsive and gave him a ride while working on the issues, and the prices were fair.
This review was collected via phone interview by Customer Research Inc.

SK
SHAWN K.
Wyoming, OH
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Oil Change / Brake Repair
Great Customer Service!

BK
BRIAN K.
Cincinnati, OH
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Oil Change and More
Dropped in, no appointment, for a morning oil change. Tony's team went the extra mile to resolve my light bulb warning which was not straightforward. Up and down the rack several times to resolve it. I thought I would have been able to do it on my own; no way.

DP
Debbie P.
Wyoming, OH
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Debbie said the business did a great job and provided prompt service.
This review was collected via phone interview by Customer Research Inc.

CB
Corinne B.
Cincinnati, OH
Oldsmobile Cutlass Supreme
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Corinne said they are the best.
This review was collected via phone interview by Customer Research Inc.

EW
EDWARD W.
Cincinnati, OH
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Service
Excellent!,,

SP
Suzy P.
Cincinnati, OH
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Suzy said that the service at this business was just wonderful and she would recommend them.
This review was collected via phone interview by Customer Research Inc.

KH
Kyle H.
Newport, KY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Kyle said the service was good and everything went well.
This review was collected via phone interview by Customer Research Inc.

BK
Barbara K.
Cincinnati, OH
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Barbara said that the place was good.
This review was collected via phone interview by Customer Research Inc.

CQ
Colette Q.
Cincinnati, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Colette said they are honest, efficient, competent, friendly and they are nice to work with. They did a good job. They gave her vehicle back to her quickly.
This review was collected via phone interview by Customer Research Inc.

VS
Vinnie S.
Cincinnati, OH
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Vinnie said the service was good.
This review was collected via phone interview by Customer Research Inc.

JM
JOSE M.
Milford, OH
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Great Service
Great service as always.

DK
David K.
Cincinnati, OH
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
David said he thinks everything is fine. This business gave him good service, a good explanation, and they were thorough with the vehicle.
This review was collected via phone interview by Customer Research Inc.

NM
Nancy M.
Wyoming, OH
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Nancy said everything went as she wanted it to, the cost was reasonable, the staff were nice and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Harrison, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Fixed my car without any major expense.
Honest, reliable and friendly staff. Fixed my window which wouldn't roll up (my car is 13 yrs old) and I was sure it was the motor but it turned out to be something minor and a less expensive repair bill. I will definitely bring my car back for any other needed repairs. I was able to walk to your shop and drop off my car and didn't need to rent a car. Thanks Santos!!

JS
Jonathan S.
Wyoming, OH
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Jonathan said he received a lot of good information.
This review was collected via phone interview by Customer Research Inc.

SZ
Stephen Z.
Cincinnati, OH
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Stephen said that this business was able to provide same day service. He recommends them.
This review was collected via phone interview by Customer Research Inc.

JS
JIM S.
Cincinnati, OH
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
MS
We had an early appointment, we in in and out quickly, with no surprises.

LS
Laura S.
Wyoming, OH
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Laura said that she had an overall good experience at the place and they completed her work in a timely manner.
This review was collected via phone interview by Customer Research Inc.