Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(527 Reviews)

100% Would Recommend
Latest Review 7 days ago

Reviews


JM
Jeanne M.
Mercedes-Benz E350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service friendliness and being here for me all the time
Eric towed my car on a Sunday as it was not drivable. He serviced it as quickly ass he could and I felt safe driving away knowing that what he had to do he did well. The cost was high to me but it needed a lot done
Thank you Eric Gott

CL
Chris L.
New York
Jeep Grand Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2021 Category: Service
Chris said they have always fixed the problem.

DM
Dick M.
Livonia, NY
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2021 Category: Service
Dick said they are very reliable, have always taken good care of him , are very fair priced and he appreciates their service.

JP
Jim P.
New York
Pontiac Vibe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2021 Category: Service
Jim said he recommended them for service.

LS
Leo S.
New York
Chevrolet Malibu
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2021 Category: Service
Leo said the staff are excellent.

PH
Pamela H.
New York
Ford Transit Connect
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021 Category: Service
Pamela said she went in for an inspection, oil change, tire rotation, and replacing a couple of light bulbs. They had it all done in a couple of hours. They have become family and she knows no matter what happened with her vehicle, or in her personal life, they would be there to help and she appreciates that.

FI
Frank I.
New York
Honda Civic Si
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021 Category: Service
Frank said he loves Eric. Eric knows and understands he tries to do as much of his own work as possible and because he knows that, he does not treat him like a normal customer. He knows that Eric will never overcharge him for anything, he appreciates that and will always go there.

SL
Steve L.
New York
Dodge Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2021 Category: Service
Steve said the staff are great and they did what they said they would do at a reasonable price.

BH
Bob H.
New York
Ford Edge
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2021 Category: Service
Bob said they did a good job and communicated well.

HA
Hayley A.
New York
Chrysler Town & Country
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021 Category: Service
Hayley said they get her in when she needs to be in and quality work. They are flexible, convenient, and do quality work.

MH
Mark H.
New York
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021 Category: Service
Mark said both Eric and his family are very personable, got him in as soon as they could, called with any questions and he is always happy, with the service they provide.

MD
Michael D.
Livonia, NY
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
Commercial Automotive
Thank you for the great service. You all are always friendly and helpful. The workmanship is always great. We are lucky to have your business in our town !
Mike and Cherie DeWater

RM
Ryan M.
New York
Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021 Category: Service
Ryan said they always do everything fantastic. He never has any problems with them. He always gives him a really good rate.

BL
Bill L.
New York
Ram Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021 Category: Service
Bill said he has been a customer for a long time, since they started, never had a problem, and he is talking 25 years. He is always happy with Eric and his wife.

SP
Stephany P.
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2021
consistently 100%
Can always count on Gotts To provide courteous, efficient services!

Displaying Review 1 - 15 of 527 in total