Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

32 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


KH
Katrina H.
Concord, CA
Ford Edge
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05/10/2018
Honest and Trustworthy Service
Ken and his team are top notch. We’ve been bringing our vehicles to Concord Auto Service for years and can honestly say they are excellent at what they do, care about their customers and are honest and affordable! They are our mechanics for life!

PM
Peter M.
Concord, CA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Outstanding service
I am always confident that I will receive the best care for a honest price.

RB
Roseann B.
Concord, CA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018
Ken and the Crew have always come through on getting the job done.
We were recommended to go to Concord Auto Service and have been happy with Ken and the Crew getting both of are vehicles back on the road in great time.
We even had my brother go to them about a car he was going to buy. Saved my brother the headache of buying a car with too many issues.

SB
Steve B.
Concord, CA
Dodge Magnum
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Awesome
Very professional and honest they will have my business from now on.

DS
Dario S.
Pittsburg, CA
Honda Civic Si
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/04/2018
Customer Service
My wife”s car broke down. She brings it in to Concord Auto Service. They fixed it within 2 days.

AK
Amber K.
Concord, CA
Dodge Neon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018
Transmission/Clutch Replacement
All I can say is WOW - Ken and his guys really hit this outta the park. Fantastic to work with, quality work. Will definitely recommend to anyone needing a good mechanic!!

SS
Steven S.
Orinda, CA
Toyota Camry Solara
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02/13/2018
Car check before buying a used car
The car is basically good but there were a couple item that need further review by the car dealer and tires should be rotated.

BR
Barbara R.
Concord, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017
Still happy
The service is great as usual. My little old car runs again full steam. Thanks!

PC
Pat C.
Concord, CA
Honda Pilot
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10/24/2017
?
Great service and very convenient

BR
Barbara R.
Concord, CA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2017
Thorough and fast
I just came in for an oil change and was able to wait for it. Ken also made sure, the brakes on my old car were okay and made recommendations for my battery. I feel well taken care of.

RM
robert m.
Concord, CA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017
Stellar Customer Service
Ken has always been responsive to all of our concerns with the van. Knowing that we want to sell our car in two years, he is very honest about what is needed to get us by and also be a quality vehicle to sell, without it being a money pit for the new owner.

TC
Tracy C.
Benicia, CA
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017
A/C for my daughter's car
Your place is great! We called and got right in to fix my daughter's a/c. Ken was wonderful and took care of the real problem and figured out that we were given false info about replacing a compressor.

SG
Sharon G.
Pleasant Hill, CA
Saturn SW1
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017
Maintence and repairs
Ken has always been honest and straight forward on my repair estimates. His work is always right on. I never feel I have been taken advantage of.

JH
John H.
Walnut Creek, CA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017
John's review
The jeep ran flawlessly in the extreme heat of the 395 corridor around Bishop and Big Pine. Great service! Please correct my email address to: mccolloch66@gmail.com

Thanks Ken!

John

SC
Sharon C.
Concord, CA
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017
Sharon Cook
I've always been satisfied with the service I've received. They explain everything and answer any questions I have.

LK
Leslie K.
Concord, CA
Chevrolet Camaro
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05/21/2017
Excellent Customer Service
This is an awesome place to take your car honest is a hard thing to find plus there good

DD
Dianna D.
Concord, CA
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017
The owner
Ken is like a long-time friendly neighbor. He only does work that is necessary, and charges a fair price. I trust him.

AH
Amy H.
Clayton, CA
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2017
Honest, trustworthy
Ken is a great mechanic, honest, and trustworthy when it comes to fixing my car.

DS
Dario S.
Pittsburg, CA
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2017
Owner was friendly and knowledgeable
Called the auto shop the day before I came in. I inquired a cost estimate for a break job. Ken gave me a rough estimate. I asked him if I can bring in the next day. He told me the time to come in. I came in, we did our paper work. Left the shop. My car was ready before 5pm. Great customer service.

SG
Sharon G.
Pleasant Hill, CA
Saturn SW1
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017
I feel Ken is always honest and recommends the best care for my car.
Work is done promptly and if you choose to wait there you are kept updated on the progress of the repair. Ken and his staff are trustworthy, I never feel they are taking advantage of a senior woman.

Displaying Review 1 - 20 of 32 in total