Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

299 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


JJ
Jeremy J.
Ohio
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Jeremy said this business was great. They helped him with more than what he came in for and gave him separate advice. He went in for his radiator and they checked his frame and noticed it was cracked. He said he was glad they let him know because he could have been killed.
This review was collected via phone interview by Customer Research Inc.

RG
Ray G.
Ohio
Mercury Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Ray said that they are very good. They did everything they said would do. Their communication is good. They kept him updated on what was going on.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Ohio
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
Mike said everything was good.
This review was collected via phone interview by Customer Research Inc.

JE
JAN E.
Mentor, OH
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019
Work Van, having a few issues with operation.
Needed a new transmission. Bob is the only person we trust with our Work Van and operation of it. Everything has been resolved and repaired. Total satisfaction and relief... Thank you as always...

DG
Dave G.
Green Cove Springs, FL
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Dave said the service was good. The employees did what he asked reasonably and compliantly.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Mentor, OH
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Andrew said the employees were honest. They were personable. They provided quick service.
This review was collected via phone interview by Customer Research Inc.

SE
Sara E.
Ohio
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Sara said the service was good. The work was completed fast.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE P.
Mentor, OH
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2019
Honest consistent great service
Have been going to Confident for years for because of TRUST. Never have to worry because we always receive honest great service
Thanks Mike Piczer

BH
Brandon H.
Ohio
Ford Cutaway
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/23/2019 Category: Service
Brandon said he had a problem and when he called the place, Bob, the owner accused him of putting parts on and doing it wrong and handing them the vehicle afterwards. The workers there who worked on his vehicle were good, did fine and were pretty cool. The front end of his vehicle was installed elsewhere. The guys who installed it there did not have the machine to complete the work and he was referred to this place.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mentor, OH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019
Always great
Another shop told me I needed a repair, bob said it was ok and only did the repairs I needed. Always great experience at Confident!

JE
JAN E.
Mentor, OH
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
repairs
The work I had done was fast and affordable, I would tell everyone to use Confident Auto they are the best.

AS
Adam S.
Mentor, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Adam said the service was good. The work was flawless.
This review was collected via phone interview by Customer Research Inc.

SB
Suvit B.
Mentor, OH
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Suvit said they do a good job.
This review was collected via phone interview by Customer Research Inc.

EP
Eduardo P.
Painesville, OH
GMC Savana Passenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2019 Category: Service
Eduardo said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

RS
ROBERT S.
Mentor, OH
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
they get the job done at a reasonable price.
I always deal with Bob. He is understanding and explains the options. Always a good job.I know that I can trust him to work on my car.

RR
Ron R.
Mentor, OH
Audi S6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Ron said the service was done really well.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Ohio
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Chris said he received good service.
This review was collected via phone interview by Customer Research Inc.

JM
Jerome M.
Willoughby, OH
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Jerome said that the place did good work.
This review was collected via phone interview by Customer Research Inc.

MB
Megan B.
Ohio
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Megan said they have been return customers for awhile. They like the small family owned business and Bob does good work.
This review was collected via phone interview by Customer Research Inc.

AS
APRIL S.
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019
Great service. Highly recommend.
Honest and fair, Always my go to for car repairs! Bob and staff top notch service and knowledge. Keep up the great work! Highly recommend.

Displaying Review 1 - 20 of 299 in total