Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

3082 Reviews

ReScore Reviews™ (77)

ReScore
Overall Rating 4.1428586/5Overall Rating 4.1428586/5Overall Rating 4.1428586/5Overall Rating 4.1428586/5rating 4.1428586
Original
Overall Rating 2.22078/5Overall Rating 2.22078/5rating 2.22078rating 2.22078rating 2.22078
94% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


KT
Kenneth T.
Phoenixville, PA
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Excellent Service Department
Great staff, great service, topped off with honesty.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/20/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

HM
Helene M.
Conshohocken, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Service Just Gets Better and Better
The entire service team greets me when u walk in the door. Everyone is both professional and friendly. The work is always explained to me upfront, and Guy makes follow up calls on anything that may be found. I am very happy!
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/20/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

TB
Toby B.
Plymouth Meeting, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
service
Friendly and attentive
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/20/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

NC
Nancy C.
Wayne, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Fast and Efficient
The Service people always seem to be fast and efficient with a very friendly attitude.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/19/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

WM
Wayne M.
East Norriton, PA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
All's well
knowledgeable, freindly, and efficient
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/19/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

Verified Customer
Ardmore, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Fast, easy, honest
My wait was short.

Also, Every time I come in I feel confident that they are not trying to charge me extra or give me things I don’t need. I appreciate the honesty, especially when I’ve had others take advantage of my lack of knowledge about cars in the past.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/19/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

PT
Paul T.
Norristown, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Service
I like Conicelli. We have been customers there since 2001. For the most part we have been very happy with the customer service.
I stated my comments in other areas of the survey. Have nothing to add.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/19/2018

Thanks for the input I will cover your suggestions with everyone and try to improve your next visit. 

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

ML
Michael L.
Philadelphia, PA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
1st Maintenance Service
Enjoyed having my vehicle serviced at Conicelli Hyundai, service advisor explained exactly what would be done during this service. This is my first Hyundai and I'm enjoying my vehicle. Will need to speak to someone about obtaining an extended warranty.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/19/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

AG
Anthony G.
Conshohocken, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Friendly Service
The people who work at Conicelli are very nice.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/16/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

YN
Yolanda N.
Philadelphia, PA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great Customer Service
From the time you enter to your departure everyone is accommodating and helpful. I look forward to meeting with Guy Slaymaster who communicates clearly any problems that need to be addressed and schedules appointments expeditiously! Kudos to Guy!
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/16/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

Verified Customer
Plymouth Meeting, PA
2003 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Good service
The service department crew is very helpful. They diagnosed the problem quickly and repaired it. Great job.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/15/2018

Thanks for the great review.

 

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

LV
Louis V.
Gwynedd Valley, PA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Friendly and quick
The service center employees are all very friendly and professional. They also have a great waiting area with lots of magazines, tv, and comfortable chairs.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/15/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

LO
Linda O.
Philadelphia, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Everyone very pleasant
Everyone very pleasant and helpful
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/15/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

WB
William B.
Dresher, PA
2015 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
the service+ is great
thank you for your outstanding service
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/15/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

PB
Patrick B.
Philadelphia, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great Service
Fast and accommodating. Best service department I've dealt with.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/14/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

AI
Anthony I.
Collegeville, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Kudos to Guy Slaymaker!
Another excellent service visit at Conicelli Hyundai! When I first made the appointment it was just for a state and emissions inspection. As I was driving to Conicelli Hyundai I noticed that my car was past due for an oil change. I asked Guy Slaymaker, the service manager who was working on 11/10 (which was a Saturday), if I could also get an oil change and without any hesitation he said no problem.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/14/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

Verified Customer
Norristown, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
SERVICE ❤️
Great service department !
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/13/2018

Thanks for the great review.


Verified Customer
Philadelphia, PA
2018 Hyundai Ioniq Plug
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Efficieny and Simple
Easily scheduled with transparent wait times
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/13/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

WC
Wayne C.
Jenkintown, PA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Awesome
Trusted the entire process.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/12/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com

Verified Customer
Philadelphia, PA
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Conicelli Is The Only Place I Would Ever Buy A Car
I bought a car at Conicelli for the first time,a few years ago, and it was an amazing experience. It was friendly and easy. There was no bargaining, and I felt the salesperson was honest. The service people are wonderful too. They keep you informed about what is going on with your car, and they are very nice. The only thing I don’t like is that there is a valet who gets your car. It is unclear whether or not we are supposed to tip the person, and after I have spent a lot of money for service, I really don’t want to have to tip someone, and I also don’t want to be in a position where it is unclear what to do.
PATRICK M., Service Manager from Conicelli Hyundai responded on 11/12/2018

Thanks for the great review.

Patrick McGarry
Service Manager
Conicelli Hyundai
610-832-7911 X-2360
patm@conicelli.com